Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

How can I permanently opt out of international shipping? (via sending items to eBay's US hubs)

I've been a seller for over a decade on eBay and took a hiatus for a number of years. In the past, I used to sell internationally and dealt with the customs forms/labels all myself.I have recently got back into selling and realized how much has chang...

Declaracion de Ingreso

Por favor a quien solicito declaacion de Ingreo , din

eBay policy when USPS is delayed? What would you do?

Hi, as I'm considering ramping up my eBay sales, I'm curious what official eBay policy is when USPS is being lame delaying package delivery? (Sorry, forums are easier than hunting down the policy!) Item ordered Aug 29th and shipped same day. Tracking...

My listings don't show a shipping option for buyers, just says "varies" . How is a buyer to know....

My listings don't show a shipping option for buyers, just says "Delivery: Varies" . How is a buyer to know what service to use or how much shipping is? I didn't change any of my settings, so I'm a bit baffled.Anyone have this issue?

USPS Ground Advantage no longer does set price for 13 ounces to 15.9 ounces?!

Just today I have noticed that I can no longer ship a package that is less than 15.9 ounces for the price that 13 ounces to 16 ounces usually runs. What is going on? I had a 15.2 ounce package and now I have to pay for like over a pound shipping ($8....

Item untracked

Has anyone ever had an untracked item? What does this mean?

International blvd in Illinois. Is this a real address for eBay. I don’t send out of country.

Buyer from Deutchland. He paid 9$ for me to send a jacket to this address

What is up with USPS?

I always had decent luck with USPS, that is, up until a few months ago. Now, it seems that about 60% of the packages I receive or ship get stuck somewhere. Right now I'm waiting on a package that should have been here a week ago. One of the worst one...

When to use the "Freight: Oversized " option when setting up a listing

Hello. I'm a casual seller with a question on shipping. The listing setup page seems to have changed since I used it last. How do I know when it would be necessary to use the "Freight: Oversized" option under Shipping Method? My other options are "Lo...

Shipping label is higher than buyer paid & no sales tax was charged

I sold an item, already have my setting to give buyers my shipping label discount. Amount buyer paid is lower then the shipping label cost and ebay also did not charge sales tax to buyer even though their state is included to collect sales tax from. ...

Seller clain he can't send me the goods

I bought from a Korean seller few items and I asked them to combine and ship to me. The seller accepted, but informed me that he can't ship at the moment because of the situation in my country (I live in Israel, situation is not the best, but postal ...

Resolved! Post Office Issues

Has anyone encountered this at the post office? I brought a box to be mailed, put in the proper area to be sent out. The tracking said an individual picked up the item and it was delivered within 30 minutes but that's not possible because the shippin...

Excluding shipping locations

While trying to create a new shipping policy, I am not offered the option to "save" when I excude Hawaii/Alaska, etc. This is true on both my mobile and on the web.

package has been sent to the wrong place and the sellers aren't trying to give my money back!

so I had order an Nintendo switch dock about and was waiting for it to get to me, now today i was about to go to sleep and i had gotten an notification saying it was out for delivery and it coming to day so i look at the tracking info and it said it ...

Question about how "item not as described" is defined

I bought a product that I found out after purchasing was made in 2 different versions. Nothing in the seller's description was incorrect, however the details of which version weren't noted, and although pictures would have allowed me to identify the ...