Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Confused regarding shipping

Why has my parcel been taken over by IML ( a Russian courier company) instead of Croatian?! On the tracking page it says that - "The carrier in your country has the package.". So IML has the package...my parcel is in Russia. Instead of in Croatia...I...

User avatar by Adventurer
  • 217 Views
  • 1 replies
  • 0 helpful

product arrived after refund

Hi, I placed the order on 22 September 2018.It didn't arrive as estimated.I contacted the seller and got refund on 23 October 2018.I thought the order was done.But the product arrived around 13 March 2019, nearly half a year later.When I tried to con...

User avatar by Adventurer
  • 381 Views
  • 22 replies
  • 0 helpful

ALL COMPANIES WHO OFFERED FREE RETURNS FAILED

I know it's coming so I'm looking into street fairs and changing over to jewelry. There is no way in hell we can give free shipping and free returns. First we don't sell retail, most sell wholesale and below wholesale, just for that reason alone, the...

Resolved! Should I request a refund?

Hey everyone, I bought an item a few weeks ago. This is a fly fishing reel made by Lamson. This is the original listing page. The item was sold as brand new, which would mean it should come with the original box and should be in mint condition. Howev...

User avatar by Adventurer
  • 347 Views
  • 8 replies
  • 0 helpful

The tracking number was not for me.

I bought an item from a chinese top rated seller. After a week or something like that it was marked as shipped, and there was a tracking nr. Eventually it reatched my country, cleared customs and was delivered. But not to me..I contacted the post off...

User avatar by Rising Star
  • 247 Views
  • 4 replies
  • 0 helpful

контрафакт

Я получил контрафактный товар. Что с ним делать? 

User avatar by Explorer
  • 102 Views
  • 1 replies
  • 0 helpful

Resolved! Seller isn't sending return label and wants to issue partial refund

I started a return request for an item I wasn't happy with (the quality of the cloth wasn't worth the $30 CAD I paid for). There was no description as to what kind of material it was, so I didn't know I'd end up with a thin, cheaply made material, al...

Seller printed multiple printing labels.......

So I have NEVER had an issue with a seller until recently. I purchased an Item on the 11th of March, well spoke to the seller and they stated that they would send the item over this weekend and I said that wasn't a big deal but then on Thursday I get...

Buyers be aware: new fraud - item listed in US, shipped oversea to your city but different address

To all buyers who are looking at this topic. I just encountered a fraud on eBay these days and am still fighting for refund. I have to say the seller really knows how eBay system works as well as USPS system and likely can get a lot of money from US ...

eBay 2019 FedEx Smartpost By-Ounce for Under 16oz and Under 84in Length+Girth

While looking into a possible Smartpost non-machinable bugaboo that may be a years long ongoing issue, I took a hard look at the label flows (new and classic) while checking what they would and would not accept, and to again check what dimensional we...

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USPS Shipping Delay

I shipped a package USPS Ground on March 7, as of March 13 the shipment is in transit/arriving late. No other updates since. What do I do now? Is it delayed due to severe weather in the mid west or is it lost?

Shipping small items

Hello, I have several Router Network Antennas that I am selling. The most I think I can get is 6 bucks inc shipping. The item is sealed in cellophane. It is round and made from hard plastic It weighs 0.4 oz. and is 4 1/4 inches long. It varies in dia...

Combined Shipping Issue - Please Advise

I purchased four 3.7oz bottles of foundation from a seller. Prior to purchasing, I checked the sellers terms and combined shipping wasn’t ever addressed. Usually, if a seller doesn’t combine shipping, they will state that. It was not stated. Seller c...

User avatar by Adventurer
  • 426 Views
  • 11 replies
  • 1 helpful

Tired of ebay ship cost calculator that favors buyers

I lose a lot of $5 to $10 losses with ebay calculator on larger or somewhat heavy shipping costs. But ebay really screwed me last week on a 5lb shade about 20" x 24" x 20" box from MI to CA. Buyer paid $22 and shipping was $107 on $29 item. Buyer sta...

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