Shipping
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

There is no a refund for the international customers.

Dear All, I want to share with your my experience.I am an international customer and use a forwarder companies for consolidating and sending to end address my parcels.I was scammed by seller and was not able to get the refund.Here is how it is happen...

Am I about to get screwed? Return is missing pieces. Tell me what to do please!

I sold a seat for a Suburban and even talked to the buyer because he wanted to make sure it would fit. He gets it and opens a claim that item isn't as described. I have him send it back and it's missing bolts seats belts and plastic trim so I called ...

User avatar by Adventurer
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  • 4 replies
  • 0 helpful

All items from China showing with most expensive shipping option.

Not sure if its because of my Canadian address but all of a sudden (since yesterday) all "From Shenzhen" items are set to Expedited Shipping, which is like $50.99 versus Eco which is $3-6. Is this a setting or something Canadian (market related)

User avatar by Adventurer
  • 287 Views
  • 2 replies
  • 0 helpful

Item removed after purchase

I recently purchased a tshirt, but it was removed shortly after I purchased it. This is one of my first times purchases something from eBay so I put a claim on it straight away (the day after it was purchased). It was supposed to arrive the day after...

Resolved! Buyer wants return due to fit, eBay says I’m “not obligated to accept return”

Hi, I recently sold a large t-shirt (with a photo of the tag clearly stating this). The buyer got the item today and requested a return. Reason: Doesn’t fitComments: Thought this was a large in adult not kids sorry I’m confused because it’s absolutel...

I have Ebay rep screw me out of $450 tells me to do one thing and they were wrong

I sold a seat for a Suburban and even talked to the buyer because he wanted to make sure it would fit. He gets it and opens a claim that item isn't as described. I have him send it back and it's missing bolts seats belts and plastic trim so I called ...

User avatar by Adventurer
  • 265 Views
  • 3 replies
  • 0 helpful

Resolved! Holding item while Seller disputes insurance claim denial

I recently purchased a set of Talisman Board games from a seller ($600.00). One of the corners of the shipping box was slightly dented, and when I opened the box (which was packed with only paper) 3 boxes were ripped and 2 of the boards were damaged ...

About Account Settings

Hi, I can't login to some places in my account. in my account >>> shipping adress, return address, registration address, business policiess, etc ... is coming to the Summary page when I try to login. Can I learn out why? A technical error or an error...

Resolved! Item returned after ebay closed the case

Hey guys, I need some help. I had a buyer in S Korea, which I do not sell to and have blocked, so I am assuming he uses a shipping service. I hate when they do that. Anyways, he said the item was missing a button and wanted to return it. I had to sen...

Shipping Service

Anyone can tell me What is shipping service I shoud chose went I sell product from ChinaThank you !

How do you go about refunding a buyer's money through paypal?

My very first item sold and the buyer received it today. Unfortunately he says they didn't fit. He is sending them back on his own dime and seems very sorry that he can't wear them, he has good feedback as well. What do I do when it comes to refunds ...

USPS marking packages delivered before they actually are.

Ever since the New Year's rate hike I have had multiple incidents where my packages show up as delivered a day or two before they actually show up. This has happened at least 8 times on incoming packages and 4 times when a buyer messages me saying th...

Resolved! Late delivery via Media mail.

Goooooodddd morning! I sold an item on May 15th and shipped it out the next day via media mail(dvd). On May 16th it was picked up. Today, I recieved a message from the buyer stating he didn't recieve the item and it is still in another State. It's be...

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