Shipping

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Buyer claimed that the item I sent was defective, however, when I received the refund, it wasn't

So I sold a fast charger to a buyer a few weeks ago and I sent out the item to them. The day they received it, the buyer messaged me stating that the charger would not even function. I assumed it was a faulty charger so I told the buyer to initiate a...

Fake tracking number »»» I've been robbed

I bought an item. The seller send a tracking number and it`s everything ok, until the tracking informed me that my item was delivered. The problem is the item of the tracking number was from another person in another city. The Ebay say the item was d...

Brooklyn (NY) Post Office Distribution Center

Why does this Post Office have so many issues? I have probably purchased 25 or so items from Ebay over the last 1.5 years. Three (3) of these items have originated out of Brooklyn NY. All my other delivery's were performed perfectly from other parts ...

Resolved! Buyer wants a partial refund

So I woke up this morning to a message from a user who purchased an item from me, claiming that the item had a defect and that it was not as described, and that he wants a partial refund (1/4 of the selling price), or he wants to "go ahead" with a re...

Fedex Smartpost package was undeliverable

Hi I printed a fedex smartpost label through eBay and shipped a package. It came back undeliverable. The buyer now gave me additional detail on his address. I can probably write in this new line in the address so I don't have to print a new label. If...

Tracking number not found

I am in the USA and I bought something from Taiwan. The item has supposedly been sent, but I cannot find any info on it and I've never seen a tracking number like this (I have altered it here of course): ID11111111111111TW. Is this number structure t...

Buyer, fake address,refund,restock fee....???

I have been a member of eBay since the early 2000's and never have I ever had this issue as a seller until now. I sold an item for well under its value, should have been my first red flag, shipped to address provided by eBay/papal. Item has been floa...

Buyers Don't Read

Hi Everyone!I have been selling for about two years. Recently it seems like the level of stupid is rising among buyers.I have had more returns in the past four months than I have had in two years. The reason? People don't read and they don't ask ques...

Resolved! Free Shipping Question

Good morning, I've been selling on Ebay many years and for me to sell a small sticker for $3 and send it USPS 1st Class Business mail cost $2.70. I'm trying to see how I can offer free shipping using the USPS but not using the 1st Class Business whic...

Is there a way to stop eBay from automatically approving returns

Okay I accept returns but this is crazy. I should have the option to issue return label or refund, not ebay. Guy bought an item other day turns out he didn't need it, emails asks. I'm okay you pay return shipping, next thing I know ebay auto- approve...

Resolved! Shipping switcheroo

So I ordered something I need asap. I pick a seller that offered free priority mail shipping. Has the fast and free logo displayed. Ordered on the 20th and tracking shows label printed. I contact him to ask if it was shipped and just not scanned. He ...

Zone Based USPS Shipping Table?

It seems like there should be a saved USPS zone table to access under shipping table - I find no saved or default shipping tables when I go to mine - No Store currently. I use calculated shipping - mainly priority mail - and I would like to offer a d...

Resolved! Opened Case against seller, Ebay sided with me and now seller not responding

I bought an iphone that the seller advertised as flawless. Upon recieving I could not set up the phone because it was icloud locked. Emailed seller and he promptly responded and said it would get taken care of and it took 2 days to get icloud off. Th...

MY PURCHASE HISTORY IS NOT DISPLAYING THE ITEMS THAT I BOUGHT LAST YEAR

I ORDERED FOR 3 ITEMS SINCE LAST YEAR AUGUST, UP TILL TODAY, I HAVE NOT RECEIVED THE ITEM, I CHECKED MY POST OFFICE, THEY SAID I DO NOT HAVE ANY ITEM FOR PICK UP, AND THE ITEMS ARE NOT EVEN SHOWING ON MY PURCHASE HISTORY AGAIN. ARE YOU SCAM? I OPENED...

Global shipping program & Greece, How long does it to ship, and why its so slow ?

Hello, I made a purchase from a seller using the Ebay Global Shipping Program to Greece, but it takes so long to get a tracking number from the Pitney bowes company. It shows that my item is stuck in their distribution center in Kentucky , since FEB ...