Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Fraud

I recently purchase a item from a seller and evidently his account has been removed due to suspicious activity . Having paid for the item already and with no shipping information available and absence of seller . How does one get a refund or solve an...

I want to issue a refund but eBay has closed the return, "issue refund" no longer works.

Hey guys, a buyer bought an item from me a long time ago and wanted to return it. I accepted the return. Unfortunately, the buyer sent the item to the wrong address and I did not actually RECEIVE the return for over 6 weeks. I communicated with the b...

Help With International Transaction.

I have a German buyer who bought a bulk lot of records. I ask in the description that international buyers should contact me for shipping rates to their country. Complained when seeing the shipping cost, which I charged the exact cost. Paid and upon ...

label costs exceed what buyer is being told to pay

What is going on with this? Buyers are apparently being told to pay less for labels than I am being charged for them; sometimes $1 less for first class; more for priority.

Counterfit GPU issue has to stop, not going to be a victim!!

Hello everyone, So there are a number of counterfiet graphics cards out there and it is easy to prove once you recieve them in the mail, however saying the item is not as described in the description is not saying enough because they are as described...

Want to know where your undeliverable GSP packages go? Back on ebay!!

Unbelievable.... Item numbers at end.Sold a coral ring on March 19, 2019 to a buyer in France, I am in PA. I sold 100pcs of jewelry since then and never gave the sale a second thought. That was until yesterday April 16th, I was researching some jewel...

Your selling privileges have been temporarily restricted on eBay: Selling practices - Shipping servi

I keep getting my account restricted for "Selling Practices - Shipping service" They restrict my ability to list new items for 30 days. It's happened 5 times now in the last 6 weeks. The first time it happened I went through every listing and transac...

stamp alone shipping

I want to sell lower priced items. Items that are less than the eBay shipping charges. I want to send by a stamp. How can this be done, not to compromise my eBay rating?

Resolved! Fixed cost shipping - "Each additional item" option not present

When attempting to charge a fixed amount for shipping, I do not have the option to set an additional amount for each additional item. Obviously the shipping cost will increase if someone buys 20 items as opposed to one item. This option used to be av...

Resolved! Sold buyer a necklace - buyer breaks it trying it on and now wants a full refund.

Sold buyer a collectible necklace. It wasn't broken when I sent it and wasn't damaged in shipment. She claims that when she tried it on, it broke. I have no idea if she was rough housing with it on, or some kid tugged at it. Either way, she wants a r...

Returned Item, No Refund

Just a warning, don’t dispute charges with your credit card company before you decide to send an item back for damages. I was unaware of Ebay’s return policy and thought I was screwed because of the seller’s no return policy. Ebay will close your cas...

USPS INSURANCE - NOT AVAILABLE ANYMORE FOR COLLECTIBLES SALES!!

Just end up talking with eBay about the fact that:With the "new" shipping format to buy your shipping label through eBay, USPS is no longer offered, however they only offer "SHIP COVER INSURANCE", so if you SELL any NUMISMATIC item (And most other Co...

Buyer Out of Town -- Wanted Insurance but not SC:

Apparently worried buyer did not take my suggestion to have his item sent with SC so it would be safe at the PO until he came to pick it up. Maybe does not trust the PO? Buyer wanted insurance instead. So the (expensive) insured item was delivered to...

Processing Exception

So a buyer just messaged me to tell me (yet another) their package's tracking indicates (it's true):Processing Exception CITY STate DISTRIBUTION CENTER The Postal Service has identified a problem with the processing of this item at HH:MM a/pm on MMMM...

New Shipping Screen

I am just curious from a community standpoint. We have been using the classic version of the shipping screen for a while now. Even when they updated us to the new one we were able to revert back to the old classic version. Unfortunately that is no lo...