Shipping

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Responding to Buyer's complain

Hello. I had just recently sold an Iwo Jima statue in very good condition for $180 to a buyer. I had taken many pictures before packaging in every angle. I had carefully wrapped the item in many layers and made sure that nothing was bent while packag...

Fraudulent USPS Charges

This week I received a message from Ebay that USPS notified them that I used a Small Priority Flat rate label on a Medium flat rate box. Ebay charged my paypal account and said I would have to contact USPS regarding the issue. I packaged the item mys...

return shipping on damaged goods

when your item is damaged thru shipping usps does not give you your money back even if its agreed that its their fault, only if a package is lost they will refund shipping so when pay pal refunds the buyer they include the shipping. when i ship my it...

Why does eBay accept addresses that are invalid?

Twice now in the past month I have been provided orders where the shipping label could not print because the address is borked. I know that it is a bad address because when I go to print a shipping label, it won't print because the address is "Invali...

where is the regular USPS priority mail option?

so It looks like ebay changed the shipping. Apparently the buyer selected usps priorty mail package. Well, I'm selling clothes and I never send them in packages. I don't use flat rate. I use the polymailers. Why do I not have the option for the stand...

Resolved! Ebays Automatic Return Process?

First point... I received a message from eBay that a return had been started on an item but “as per ebays policy, the return had automatically been approved, and the buyer was asked to send the item back”. I have searched and searched for this policy...

Why eBay is doing this?

Last week I bought a hoodie from one of the sellers who has 99.8% positive feedback. I received a defective hoodie with a large cleft under the right arm. Also the hoodie quality was impossible to be original. It left black paint on my body. I return...

no puedo realizar un reclamo porque los códigos ya no coinciden

No he podido contactar al vendedor, para que me informe por que hay articulos que ya no tienen fecha de entrega y por que algunos de los artículos han ido modificando las fechas, creo que si se demoran mas de 3 meses, deberíamos poder solicitar la de...

New "Shipping Policy " Section YIKES!!

I thought the new procedure to print postage/shipping labels was convoluted and just too much of a pain to use, but at least we have the option of opting out and using the old method which works perfectly fine - much better. Now, the new shipping pol...

Resolved! Scamed from the buyer!!!!!!!!!!!

Hello guys i bought something cheap on ebay about 4$ the deliveri would arrive on 24 april so it had time alot, but after 3 days i changed my mind and i requested a return request which he accepted it , but now he comes the spicy thing because i had ...

Huge increase in dishonest buyers claiming SNAD and switching out product or removing pieces.

I just got a claim from a buyer claiming SNAD on a figure (DR Who figure for $189.98). I have sold over 35 of this specific figures. 18 through ebay and the others through my store. Not a single issue. I am an authorized retailer for this product. Th...

Resolved! International Return

Hello, I purchased an item from France to USA. However the item was damaged probably by the carriers and during shipping i would guess. the seller accept ted the return but will not pay for return shipping as he says "I do not send you a return slip ...

Difference in shipping cost between new and old label system

I just noticed another post that got pulled almost immediately so I'm not sure if eBay is trying to hide this or not but a warning to all sellers. Check the price between the new and old label system. Today I noticed several items that cost Over $7 f...

Resolved! Three 3 ounce labels have three different costs. Why?

The last three labels I printed were all for three ounce items. Yet they all cost me different amounts:1. $2.962. $3.093. $2.66All were first class USPS flat envelopes.Why the difference? Is this a zoned shipping issue?

Resolved! HELP PLease

Somone marked my previous post as SPAM- Please don't, I need HELP here, its a legitimate concern and I am a long time ebay user. Very specific to my label maker (Brother QL-570)- but last week my laptop crashed and so I had a new hard drive installed...