eBay

Help with buyer

I sold a brand new with tags jacket and now after almost two months the buyer is asking for a refund on paypal stating that the item was not as described. When i messaged the buyer he claimed it was because some buttons fell off the jacket. Should i ...

They tried, but it wasn't fair to me.

Dear EbayeBay case ID 5193460372 by March 6 - SR# 1-201046136556 She opened the case on February 25, 2019Products sent to her on March 1 ,2019 You will decide that I have to pay for the return shipping.Just because customers change their minds, don't...

Seller not honoring money bk guarentee

I placed on order on Dec 1, 2018 and have still not received my item. Seller has been telling me now for 3 weeks that they sent my refund. I have yet to receive it and seller claims that refund was sent and there must be somthing wrong with the syste...

Unable to leave feedback

My seller has been giving me the impression that they will play fair and refund me for my 'item not as described.' I have been waiting for over a month for a reply after returning the item by regular post. They are now claiming they have not received...

my box has not got to usps

I orderd a box its coming from china its been 6 days still usps says they never got it whats going on was I scammed or did they loose my box or etc the sellers has very good rating so plz help and yes I opened a case of my box has not arrived ( I don...

Buyer wants refund for a shipped item that he requested be recalled

I am dealing with an odd buyer. He purchased an item from me and it was shipped FedEx Ground to Texas, a trip of several days. He notified me last night at &;55 P.M. his time that FedEx had screwed up (package was on truck) and the item would not arr...

Combining shipment on orders paid separately

Shipping page has changed. I can't seem to find a way to combine these orders. Couldn't do it on Paypal either.My option now is to print a label for one of the items(shirts,4) and make the weight equal to all of them. Then mark the others as shipped ...

How to change the originator zip code on the new shipping page?

I don't know when the new shipping page was introduced, as I am a sporadic seller. But there doesn't appear to be any way to change the originating zip code or the shipping date on the new page. Am I missing something? I had to use the "classic" page...

Hige Charg on Shipping...

I suppose I know the answer, that besides negative feedback and DSR there isn't much I can do but I curious. I am buying a large pair of speakers from a resell/consignment seller on here, he stated in his description that the item would be shipped fe...

International Return Help Please

I turn to these forums as i have no other avenue.. Whats going on is i had a buyer buy some head phones back in December. He stated they where defective and wanted to send them back they actually worked fine. I accepted the return. I do not get many ...

Refund

Do promotions work for international buyers?

Good day! I am hoping someone can tell me from experience if promotions such as Buy 1 Get 50% off work for international buyers. I don't think they do, but I just want to make sure. If I am on the .com site, I can still see the promotion on the listi...

Buyer wants a refund after 3 weeks of using item?

I sold a 'new' damaged box only ergonomic keyboard/mouse combo. The person I bought it from had a few in the closet because he had gotten them on clearance due to the damaged boxes. Three weeks after receiving the item the buyer sends a refund claim ...