eBay

What happens if I don't give a refund by the due date?

I had an unhappy buyer claiming the vintage T-shirt they bought was not as described, said it was in horrible, disgusting condition among other nasty comments. All of the listings they purchased had in the description that the shirts were old, yellow...

Refund

I made a purchase from eBay and never received it. When I requested a refund and going back and forth with someone named Pepa I was told in order for me to get my refund I need to change my negitve feedback . Still no refund and lost a customer and a...

How should I handle return?

I sold a lot of ornaments. Buyer received today with the box damaged and one ornament broken. They requested a return and I approved, sending a pre-paid label. They messaged me back asking if I could just file a claim with USPS and they keep all of t...

Ebay just refunded buyer who claims they never got item. Tracking says they did!

I thought that EBay normally sided with the seller on this kind of problem. The tracking states that it was delivered. They gave the buyer a full refund. I'm a little dismayed at the moment.

Return Shipping Label Won't Load

Hi, So I bought an item that had a 30 day return policy with buyer pays shipping, and the item didn't fit so I decided to return it. So yesterday I go initiate a return and Ebay redirects me to PayPal where it has me authorize a transaction for a shi...

Cancellation for item that hasn't been sent

Hello, So i'm quite new to ebay and 2 days ago i bought a bike lock. turns out my friend also gave the same exact thing on the same day. So i cancelled the purchase before the seller send the product. When I cancelled a purchase in eBay, the seller u...

Don't get screwed when your U.S shipped package shipping label return is for overseas.

How do I get my refund

I bought 11 sheets of glass from a seller (6 different listings). When I got it, it was not my order. I contacted the seller. She admitted that she sent me someone elses order. She told me to send it back. I did. I had to send it in 2 different boxes...

Question On Stated Shipping Method

I have another thread on this situation, but things have evolved after I already marked it as solved. So please pardon my new post if it bothers you. I bought an item with stated free USPS Priority Mail shipping. Item showed Fast 'N Free, but was mar...

Error: 10027 System Busy - Can't Print Label

I may have found a solution to this problem in certain cases. I think it has to do with a differing piece of information in eBay and Paypal or within eBay pages. For example: the wrong zip, or a street address that is over 40 characters, or a differe...

Will avoid selling through the global shipping program due to this experience

I recently sold to someone in Germany and tracking shows the item was never delivered. It did make it as far as the global shipping address in Kentucky but nothing else from there. It has been over a month and he's requested a refund. I have spoken w...

I can't pay for the auction I won.

A couple of days ago, I won an auction of Japanese goods from a seller in Japan and was able to access the pay page for the first time and the Confirm and Pay button was blue, but then decided to ask the seller before paying the items to change the s...

Returned Item Not Received

A customer wanted to return an item purchased and it was accepted by eBay. The customer then emails me with the USPS tracking number and when I check it on USPS, it says delivered but I haven't received the return. My eBay dashboard, however, only sa...