Shipping

Forum Posts

Sorted by:

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

RETURN POLICY NOT WORKING ANY MORE ,NOT NOTIFIED BY EBAY !

The return policy options not working, if you put it on automatically approve or manually approve, one buyer open return and i get notification its approved automatically, 1 : i call ebay and was told, that i put 30 days return policy in listing so t...

Is there a time limit on Returns?

We sold a pair of sunglasses just over a month ago. Yesterday we received a message from the buyer saying that while they were listed as polarized he is convinced they're not. Actually, we didn't claim that they were polarized. The eBay catalogue inf...

Shipping charges are being charged twice - Check your bank account

I currently have 8 charges on my bank account for shipping with the vendor being PayPal.All of my shipping is paid by my available balance with PayPal.I have 8 identical deductions from both accounts for about $70.00I've opened a case with Paypal and...

My listings were converted to Guaranteed Delivery

I recently starting getting messages from angry buyers saying that I missed the guaranteed delivery deadline. I opted out of guaranteed delivery and have all of my listings as 3 days handling time (even though I get everything out by the next day) wh...

Charge to print a return label??

I started a return. I received an email that it was approved and I needed to print a label. Upon doing so I first had to log into Paypal. Why do I need to log into Paypal to print a label?? Secondly, just before you finally get to the button that act...

AIRISTECH Vaporizor New batteries not charging. Item now called INVALID and I cannot contact Seller

Bought what sounded like a great product which bakes herbs. Instructions said a first full charge could take 1.5 hours. Problem is, after a few days it takes that long to recharge it every 10-15 minutes of use. I tried to write to the Seller but was ...

Resolved! When to open case.

Hi all.I have ordered motorcycle rear shocks from UK shop, this was 16. march. Seller responded next day that they dont have this exact model in store, and they could send me different color product, or I can wait 2-3 weeks untill they got right prod...

Resolved! seller procrastinates with shipping fees return

I bought a memory stick. However it was defective. I texted about that with the seller with proves. He agreed to refund me. I asked him about shipping fees. He agreed to pay them once he has proof of item being sent back and getting it. Once I shippe...

Resolved! Seller didn't cancelled my order

I ordered a treadmill lubricant by a mistake but asked to cancel my order within 2 minutes. And also send a message to the seller saying I want to cancel my order. But he ignored them and shipped my order today. Is there anything I could do about it?

item location in the listing vs shipping origin

I went shopping for an item, and found several listings. I limited my search to items in the US, expecting to pay a bit more, but to receive them a bit sooner. The item I finally settled on was in Dayton, New Jersey, USA. Ebay tracking showed the ite...

Can one of The Blues explain this please

ATTN: triton@ebay Please see the attached screen shots: In the first a shipping charge is clearly shown. But in the invoice (second page) the shipping is shown as free. The buyer accused me of being “very misleading” and demanded I cancel the order. ...

only one item in order was delivered

so i recently placed an order on ebay. i ordered 4 items from one company and the packages were sent under 2 orders with two different tracking numbers. i had no problem with that. then yesterday one of the packages containing 1 item was delivered in...

Return tracking issues, refund declined

How can I make a return tracking code work with eBay? In short: I tried to follow every step to return an item, but since eBay did not recognize my tracking code I will not get a refund even after making an appeal. Here's what happened step by step: ...

Buyer damaged item

I sent out a purse that was in GUC. It was exactly as described. The lining was not ripped when I sent it out, and now the buyer is claiming the lining is ripped. I inspected that purse inside and out before I sent it.....the rip was NOT there. Of co...

HEY EBAY - WTH IS THIS? Why does this keep happening? Guaranteed delivery bleep!

Hey ebay - explain to me why this keeps happening!!!Sold item today - 1 day handling - ship by Monday - guaranteed to buyer buy TUESDAY!!! WTH? I'M IN MN, THEY'RE IN FLORIDA - 3 DAYS MINIMUM!!! AND THIS ISN'T SOME ONE TIME GLITCH! THIS IS JUST THE FI...