Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Delivery Problems

Is it just me or are yodel & Hermes the worst courier ever, 2 parcels this week one from each courier has gone missing after being signed for by the customer ME one when I was on holiday so where its been left is anyone's guess, the other was deliver...

purchased items showing not shipped

Hello,I have 2 sellers that have not updated the shipping or answered my questions on why it shows not shipped. I try to track the item on EBAY and it says items on the way. EBAY won't help until estimated delivery date expires. I called EBAY and com...

Item Arrived With Postage Due

I bought a $50 board game with free international shipping from a seller with >99% feedback. When I went to pickup my package, I was met with a postage due. My PO was holding my package until said postage due was paid for. I asked why there was a bal...

Seller has to eat the cost of an item lost by USPS?

This is the first time I've had to deal with a lost item. The tracking suggests it got put on the truck for delivery and that's as far as it got. I went to my post office and they called a number at the St. Paul MN PO and didn't get an answer. I sent...

westminster & garden grove CA are my favorite places to ship too

Yeah! lets here it for my best customers, I did not really know they are so close.when was the last time someone had something good to say about a reshipper.I ship to these 2 cities at least once a week and have nothing but praise for them. I would l...

Regarding refund

I ordered a smart watch and I paid for it I didn't received it. Now I want my money back.

Estimated delivery date ends tomorrow and Item hasn't even been shipped

Hi, I purchased a Nintendo Switch item last week which was said to have "USPS Expedited Shipping" however the estimated delivery window ends tomorrow. I contacted the seller at the beginning of the week and he said he hasn't shipped because the payme...

Resolved! Dimensional shipping charges

I started contacting eBay on Friday July 5th. At that time I received a message from an eBay member upset because they thought I was trying to gouge them and make money on the shipping. The particular package was going from zip 43804 to zip 75409 Mea...

I RETURNED THE ARTICLE BUT EBAY CHARGES ME THE REPLACEMENT

Good morning, hey I have a problem, I hope you can help me.It happens that a few days ago I bought 2 different items from the same seller, he sent them in a single package. However when I arrived I realized that one of the articles I asked for wrong....

USPS website shipping history not showing several recent transactions

I ship with both ebay (for myself) and with the USPS website (for work). Recently i logged into the USPS website to check on the status of a packaged i know i shipped in January 2019, but it doesn't show. As a matter of fact, it doesn't show any ship...

Resolved! 2/04/19 - Bulk SHIPPING LABEL printing stopped working for me (I have to print ONE LABEL AT A TIME )

Monday 04 Feb 2019 - Bulk printing of eBay shipping labels (and packing slips) suddenly stopped working for me (at a critical time) today. (After I select, say, 10 orders for which I want to print labels, I get a blank screen when I click the SHIPPIN...

Is there right now problems with the delivery of items comming from china to the US?

Hi there, and has anyone purchased anything from china lately? had any trouble with items not arriving? I need to purchase some items from a seller in china.. but was told that since the commercial troubles over us-china, there would be problems with...

Paid for an item, cancelled immediately issue

Question. I paid for an item instantly, upon noticing that the wrong thing was selected i cancelled virtually immediately and then notified the seller at the same time as well that id like to cancel it. Cancellation sits around until today it looks l...

help with global shipping label

I have sold an item to someone in Puerto Rico. The item is eligible for global shipping. When I print the label it goes directly to the buyer, not to the shipping center in Kentucky. HELP!

Resolved! What happens when you send an item out in working order but either postage or buyer breaks it?

I'm looking to sell some pc parts but I'm afraid if I get a bad buyer who breaks it or it happens to break in postage that I will lose a lot of money out of the deal, do I get compensated if a bad buyer breaks my item and claims it was broken when it...