Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Is it necessary to include an EORI number when sending items to the UK?

I am a seller based in South Korea. I need to send goods to the UK, but there was no information regarding the EORI number. I read that if I don't provide the EORI number, there could be issues during customs clearance, so I applied for one myself. H...

FEDEX SHIPPING ADJUSTMENTS=OVERCHARGES

We have over $1k cost adjustments for FedEx. I took the time to make a spreadsheet with detailed information which I included a screenshot of each cost adjustment. I emailed customer service and attached the pdf file. I received a msg from ebay custo...

Postage

I chose courier delivery to sell an item. However I ended up posting through RM instead. How can I remove the eBay “post now” notification please? thanks

shipping price

Hi In my order 03-12100-65583 I offer shipping discount : You buy 3 or more lots and shipping will be 4.99 USD. In my order I see---3.41 USD. In next order 03-12100-65582 the same problem . Must will be 8 usd. In my order I see---1.58 USD. This is mi...

Can no longer see what a buyer will pay in advance using calculated shipping. Am I crazy?

SO... you can click on "see details" next to the shipping costs and it shows you additional costs for extra lots IF those costs were fixed by the seller. This still works. But for many years there was also a box for the quantity you wanted and if the...

Is this new scan lingo or just new to me?

I've never seen this one before. Is it what shows when the seller uses a kiosk?

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Never seen this happen with a scan form before

TLDR: If you don't use scan forms for package pickups, none of this will make sense to you. I bought 2 Ground Advantage labels for 2 nearly identical packages (small jewelry pieces in eBay polyvinyl envelopes). I paid for them together via Bulk Shipp...

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Says seller won't send to Calif.??

I'm trying to buy something ,when I push'Buy It Now', it says, seller won't send to Calif. We contacted seller he said he does ship to Calif. How can I get this from the seller??

Resolved! ebay email "Your listings with calculated shipping will default to eBay Labels discounted rates"

Got this notice from ebay today that buyers will be offered the discounted rates at the same (? assumed but not specified by ebay) that we usually buy labels at, unless you opt out by 5.15. Question: A hypothetical case - at present, buyer pays $5 fo...

System Does Not Combine Shipping On Trading Card Listing In Buyer's Cart

We have several listings in the "Non-Sports Cards" > "Trading Card Singles" category (as appropriate for the items) where we ask @$2.50 to ship and .05 for each additional card. The rule is setup correctly on my listing page as well as the actual lis...

Bound Printed Matter, BPM,

Why does ebay not have a BPM option for mailing books? Amazon has it & the price difference is quite a savings, there is absolutely no reason ebay should not have it as an option. They must somehow make more $ by not using it. I imagine there will be...

International Shipping Hub Glendale Heights stalled progress

I am hoping someone can help getting hold of the right people to sort my international shipping hub freight issue.I am the purchaserToday is 29/03/2024 the parcel hasn’t moved for nearly 4 week. Customer services keep wanting me to contact seller but...

Is USPS tracking down for anybody else or is it just me?

Haven't been able to track anything all day (3/17/24) on the USPS site. It just brings up a blank page (no error message). I don't see anything on the USPS site about the tracking having issues. So just wondering if this is a me issue or is it down f...

Shipping to HI

Recently the USPS changed the time for packages over 1Lb to HI using ground advantage. It’s has been a few years since the inception of ground advantage that was the brainchild of Mr DeJoy USPS ground advantage is the cheapest service to HI, however ...