eBay

Buyer wants partial postage refund

Hi All, Hoping for some up to date advice as forums on this topic are from years ago. I sold an item for £2.20 with £3.00 p&p costs. eBay recommended postage costs of £2.90 but I hate odd numbers so rounded it up. It managed to go as a large letter i...

Refund issued but still pay fees??

Hi, I issued a full refund to a buyer through PayPal, but I’m still being charged eBay fees - is this correct?? Seems harsh that I miss out on the sale but also have to pay the fees on it. Is there something I haven’t done?thanks

Item sent back - incomplete customs declaration

Hi I have bought an item at eBay from a company. This item has been returned back because of an incomplete customs declaration that the company should pay.I have paid the item by Pay Pal and they have rejected my claim and the company says that they ...

Lost UPS Parcel, Tamworth UK

Hi, Have any sellers any experiences with lost parcels sent via UPS; in particular, parcels lost when routed through the UPS Tamworth depot? I prefer if any answers or information was sent to me direct via eBay messaging. ThanksChris

FAST 'N FREE Shipping Modification after Best Offer Accepted?

An item was listed with USPS Priority Mail as the shipping service and tagged as FAST 'N FREE shipping.It had both a Buy It Now price and Accepts Best Offer.The seller accepted an offer.The item was late, probably because it was shipped as USPS First...

can a guest send feedback? My order is ten days late and still sitting at a postoffice.

My Buyer demands full refund (+ S&H), even thought they say I (seller) did nothing wrong! So Wrong!!

Hi, I sell factory sealed sports card wax boxes here on eBay. People buy wax boxes in hopes of pulling certain cards of favorite players, but wax boxes don't give guarantees as to what cards you'll receive. My buyer received my factory sealed wax box...

Return question

good morning, I have a question about a return. I had bought an ebay item, but it came badly and I must return it. the seller provides the return label (USPS).The sender is from Florida, also the recipient is from Florida. The problem is that I'm in ...

Damaged product, no refund

Dear PayPal,I must be quite frank and honest with you, and say that I am really disappointed in your customer service. Because I am being treated really badly!!! First of all, I received my package in January which means that I was not able to use my...

Cannot Claim Item Not Received

On 3/14 I bought item. I paid using PayPal when I bought it. It was a Buy it Now listing with expected delivery of 4-11 business days. My bank said the transfer to PayPal was completed on 3/15. ebay says "Based in United States, seller has been an eB...

Commande(192590637919)

Bonjour, le vendeur me demande de retourner l'article a mes frais alors que c'est le vendeur qui a envoyé la mauvaise taille, donc c'est a lui de payer pour le retour ou rembourser le produit. Je demande un remboursement complet sans discutions, quan...