Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Dishonest Seller

I ordered an item in November and the shipping said it would come in December, but it is now February. I was assured multiple times by the seller that it was on it's way. When it didn't arrive, they asked if I wanted my money back or if I still wante...

New shipping info

I noticed that when I printed labels it said “ label created” instead of “shipped. A few hours later it showed received by PO. That is an improvement. Brenda

No Tracking number

Hello, I've brought an electronic part on ebay weeks ago(PS Vita lcd replacement). It arrived last week but it was damaged. The glass is shattered, the metal frame was broken. I contacted the seller and they offered to refund half of it but I asked i...

l had a buyer that wanted a refund and to return an item, he lied and sent back something different

l had a buyer that wanted a refund and to return an item, he lied and sent back something differentSo i had to pay for a return shipping label and he got refunded his money, $280.00. Then the package comes in the mail and what was supposed to be a Ho...

Issued a refund, didn't go through, went through in paypal, how to get sellers fees back?

Someone wanted to return an item which I accepted. For some reason the return didn't "go through" as it says on ebay, so I had to go issue the refund on paypal's site instead. It went by e-check for some reason but it cleared after 7 days and I can s...

Resolved! Returned Leg Pouch.

I ordered a diabetic leg pouch from a seller. It arrived on Monday. It had holes in it and it smelled. I stated that it smelled and looked used.. Immediately started return process and left a review. Mailed it back out on Tuesday and seller received ...

SpeedPAK delivery

Spoiler (Highlight to read)Hello. I ordered a hoodie on the 2nd of February. I got the tracking number and everything. I checked today and it said, "arrival at unit." Then later it said, "Return to Sender because the specified delivery address was un...

Is it normal not to receive too many orders?

Is it normal not to receive too many orders? In April / May I made 5 purchases and only received one. I am very disappointed because they were simple things like stickers and guitar picks. Is this normal ? I live in Brazil.

Shipping Calculator's FedEx Shipping Quote is too HIGH

For ar least 6 months now the Shipping Calculator's FedEx shipping quote - seen by POTENTIAL Buyers - has been TOO HIGH. Up to double what it should show for distant destinations- those destinations for which FedEx used to be the cheapest shipping op...

USPS Sees Decline in Shipping and Package Volume

USPS is seeing less packages, big surprise. https://www.ecommercebytes.com/2019/08/09/usps-sees-decline-in-shipping-and-package-volume/

best way to ship a bare motorcycle frame

I have a bare triumph motorcycle frame to ship. Which carrier have you used? Would it have to be crated? Any idea of costs? Thanks.

So He’s returning the ring......Question?

I said ok send it back. Will arrive maybe Friday.Obviously I’ll check it out before full refund.Question refund money on PayPal or eBay?How to proceed next to assure final value fee is returned?He didn’t seem to notify EBay anything as far as I can s...

Seller location

What does ebay allow a seller to state "United States, United States" as a location? Why not require at least a Zipcode?

"Ask Ebay to step in missing", please help

So, i bought a device that was not working. I contacted the company and they gave me a return label. Yet, much time passed and they had no news about my product. They told me that if does not arrive by Friday,last week, they will refund me.The 30 day...

Resolved! How to increase Dispatch time?

HII am hoping to increase my dispatch time temporarily to be transparent with my sellers for some live itemsBUT I can't see any option to increase the date to more than 3 daysI want to set it to 14 daysHelp please!I have seen comments about click som...