Shipping

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

International Return Advice

Hello, I bought a pen from a seller in the United Kingdom that was not as described. I'm based in the US. I opened a return case on the 8th and the seller accepted on the 10th, but of course, couldn't send me a return label. I messaged eBay on Facebo...

Resolved! where did ebay put the shipping policy options for changing and adding.

I am trying to add free shipping on one item. I cant find the shipping policy pages anymore.

Question regarding item stuck in transit

I purchased on item last month that had an estimated delivery date of 3/15. The item has not had a tracking update since 3/11. I opened an item not received request asking for a refund because the 30 day time limit is approaching. The seller response...

What are my options with a "damaged" item return

The buyer reached out and said that the item arrived damaged. From the photos they sent, the box appeared to have been slightly crushed during shipping and appears to have been retaped by the carrier. So, the box was definitely damaged. I have shippe...

ebay automatically enrolled all sellers into buyer shipping discounts today

so without any warning or notice today, ebay enrolled all sellers into automatic shipping discounts for buyers.the statement on the buy shipping page reads: Your buyers are paying discounted eBay shipping rates. To receive these rates, you must purch...

How to fit multiple shipping labels into one sheet? on Mac

I'm shipping out hundreds of individual trading cards and am putting most of them into 3.65"x6" envelopes for the bay Standard envelope. I bought full sheets on label and REALLY want to be able to just print four labels per 8.5x11 sheets (labels size...

Resolved! Calculated Shipping

What does "Calculated Shipping Rule" Option mean when drafting a listing?

4283 Express Ln Ste 7961-600

This buyer asked me to ship to another address. Ebay just sent me a payout. I haven't shipped the item yet.What should I do?

Resolved! Item damaged by fire while in transit

If I buy an item, and the destination country postal service tells me my item was damaged by a fire at their mail centre during international shipping, what can I do? It is not the seller's fault.

I need the shirt i ordered was supposed to be here by 6 need for present by Thursday

Have not received order was supposed to be here by 6th still has not received

Buying

I'm new to eBay and don't know much about it, so I want to buy this car but it has to be shipped is there a way that I can check that this person is legit on ebay? They said it would go through ebay and ebay would send me information on the purchase.

Updating Shipping Option From Priority To Ground Advantage

Now that USPS offers Ground Advantage (replacing First Class) that allows the weight up to 70 pounds, how can I update the listings that are currently Priority Mail to Ground Advantage. This would be a lower shipping rate for the customer. In my curr...

Resolved! USPS Possession of Item

Hi! so i tracked my shipment from its says USPS is Possession Of Item well still I’m waiting for more updates from USPS soon.

Informed Delivery and eBay Packages

I have "Informed Delivery" through USPS which gives me an image of my incoming mail. I noticed yesterday, they are now adding all of my outgoing mail of the eBay packages being sent to my buyers which is a great feature. I can click on my tracking an...

eBay FedEx shipping label overcharge scam! 02-01-2021

All eBay users who have ever printed a FedEx shipping label through eBay needs to check your past eBay invoices carefully to see what FedEx/eBay actually charged you for the FedEx shipping label you created/used. We think you'll find over 30% of the ...