Shipping

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Reopen closed return

I accidentally had an item sent to my old address instead of my new address, so I asked for a refund so I can reorder it again with the right address. But sadly after I had set up a refund I panicked and accidentally closed my return and now I don't ...

USPS Shipping label created for 16 days...Are they lost my package?

Hi. I'm a noob buyer from South Korea. I bought something on April 2nd. And it was shipped on April 3rd.It was USPS First Class. But USPS Tracking site shows me shipping label created for 3 days.Well, I sent a message to seller. And seller told me th...

SpeedPAK delivery

Hi! I bought 5 items on Sep 9, 2018. SpeedPAK tracking #xxxxxxxxxxxxxxxxxxxxxxxxxxx If I knew, I would have never bought anything form the company that uses Speedpak service, Speedpak is so slow! I have had fairly fast deliveries from China in the pa...

Missing item

I mailed a package to a buyer...tracking # indicates that it is still in transit???? I have been in contact with the buyer, USPS and Ebay...no one seems to have an answer for me...the buyer is very angry and nasty with me....and expects a full refund...

Does anyone know how to switch back to printing the old classic shipping label format?

Ebay switched my shipping labels page without any notice yesterday and now it takes 10 times as long for me to print a label, It would be fine if I sold one item a day but I cant do this for 50+ transactions a day , it would take me an additional 2 h...

Time to dump Stamps.com?

Stamps.com raised their monthly fee to $17.99They used to be nice to use because of cheaper shipping rates.BUT NOW, I am comparing Ebay shipping price to Stamps.comFor 1st class mailing the two are the same.But for Priority mail exam, WA to NY 2lb: S...

USPS First-Class International tracking not getting updated nor delivered

I live in the DFW area.I have shipped a lot of First-Class Packages to Canada, Italy and Finland in the last 6 months and all were delivered successfully within 3 weeks with regular tracking updates.I shipped 1 package each (total 3) to those 3 count...

Resolved! Shipping to freight forwarding company?

I received payment for a pair of shoes and the buyer address is the “Meest America” freight forwarding company in New Jersey. They have 11 positive feedback and I’m willing to ship the item if it’s safe to do so. Can I ship this item to the PayPal ad...

Resolved! IS THIS FAIR? OR NOT FAIR?

Hello all, I need your honest opinions. So, I purchased the new white Galaxy Buds from this seller: Keep in mind that I'm using this with my S9. It has only been 3 days and the earbuds are showing this annoying drop in connection. Also, the "right ea...

Resolved! Buyer wants to return as defective, but it's not

I sold a buyer some electronic equipment as new. They wish to return it with the reason that "it does not work with equipment." I specifically stated in the listing to make sure the item was compatible with their equipment. They selected "defective"...

Resolved! The item is not received

The item is not received. Snooping does not work. Cannot contact customer service. How to create a request?

Resolved! Product Images Not Appearing on Packing Slips

Recently, product images have not been showing up on my packing slip/invoices. It is not consistent, in a batch of packing slips, some of them have the product image, and some of them have the box that shows up when the image can't be displayed. I've...

Resolved! "Guaranteed Delivery Date" on my order details but DON'T PARTICIPATE in Guaranteed Delivery Program?

This is SO frustrating. I DO NOT PARTCIPATE in the eBay Guaranteed Delivery Program, it is & always has been checked "NO" in my site preferences. What I don't understand (and yes I called eBay about it again this morning) is why they show "Guaranteed...

Losing global shipping sales

Global shipping program stopped working for me for all listings. Customers taken to limbo land where they can't order (international sales) . Confirmed lost sales. eBay support confirmed problem and will get back with me when fixed... yeah. Tick Tock...

Resolved! Buyer Used Reshipper to China, Ebay Removed Buyer as Suspicious, Buyer Filed Paypal Claim

Hello Community, I have spent an hour dealing with automated messages at PayPal and cannot get a real person on the phone. I really am not sure how to handle this as this is my first dispute from a buyer via PayPal. Here is the situation:Buyer using ...