Shipping

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Automatic USPS cost adjustment steals money without proof

I am really upset with ebay giving the Post Office the ability to automatically steal money from us without any proof whatsoever that the "box size didn't match the service purchased". In the USA, if someone has a claim against you, they take you to ...

Cannot select media mail when creating listing

When creating my ebay listing tonight as I have in the past for t shirts and clothes I list as being shipped to customer as free shipping with media mail. No matter what I try it will only allow me to select USPS priority mail. I change the weight, p...

Lithium Battery Restrictions

Hi People My name is Brian and I'm Involved with the Air Safety Aspect, as NTSB Investigator, an Air Traffic Controller and an Aviation Support Technician Supporting Pilots with "UPSETs" or problems in the Sky. One of the things I have continuously n...

Help sending return label to buyer!

Hi there, I recently had a buyer request a return of an item because the sizing was listed wrong in my description. I've been in some contact so far and I've offered to send the buyer a shipping label at my expense. I've tried looking up guides and I...

USPS Charging me $9.83 - Says I used a Regional Rate B Box When I Used a R R A Box

I know I have read of several sellers being charged by the USPS AVP for using a larger Priority box when they actually used a Small Flat Rate Priority box, but this is a slightly different problem. On my other selling account, I use the Regional Rate...

Import charges increase when using Make Offer (Best Offer) option

Hi everyone - Today I just discovered something incredible for Canadian and non American buyers when they use the « Make Offer » (Best Offer) option on items shipped with ebay's GPS (Global Shipping Program). You think that the import charges would d...

my item was guaranteed to arrived today but it says still in transit? what to do?

it says guaranteed delivery by saturday apirl 6 which is today.

I have a International Shippig problem

greetings community this message is to alert about the shipments to the united states specifically to doral miami since they are being lost because they leave them with an individual person and in a post office box different from that registered in e...

Return closed by eBay because buyer didn’t return item - now opened PayPal dispute!

AI have been involved with a very difficult buyer for weeks now. They received the item, then opened an item not received case initially, which was probably an error but I immediately got closed by showing tracking, however the reason they were stati...

Resolved! Asking Ebay to step in

Dear Ebay,I am writing from Malaysia. not sure if this is the right channel but this is the only way I can. I bought a watch and I found out that the watch sent to me seems to be fake. Seller agreed to refund + pay for the return shipping cost. He sa...

Wonky Looking Shipping Addresses

Yes, I said "wonky". I don't know how else to put it. So Sellers, what do you do when you have a shipping address that looks a little wonky? In other words, it appears that the Buyer carelessly entered their shipping address and so you are assuming t...

Resolved! Don't ship through Ebay's Global Program. My Buyer kept the items and received $ for Return fees

I sold a set of silver S & P shakers. Shipped to the Ebay global shipping program in Kentucky FREE shipping. The Buyer has sent me over 15 messages requesting a partial refund. He filed a dispute. I sent him the $ for the return. He emails me and say...

My item was lost in shipping what can i do??

I sent a buyer an item on the 19th and it sat in the same city and finally shipped on the 27th of Feb. Then nothing! It just says in transit! Buyer opened a case and ive been in contact with them. Called post office and was on hold 57 mins! They only...

What happens if i return without tracking?

I bought a pair of shoes on Ebay from Bulgaria (I am in Uk) which costs me more than 500 pounds. However, when I receive them I found they are fake...Then I request for return and seller accepted but he said he did not know how to handle return label...

How to set shipping in a multiple item listing

I have 18 of a fairly small item. I want to list it so that the buyer can choose how many they want, and then set the shipping price so that if they buy 1-9 items it costs $7.90 and 10-18 items costs $14.35. Is there a way to do that? I was using the...