Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Shipping Nightmare! FedEx SmartPost Is The Worst Shipping Company An Ebay Seller Can Use

A little over 2 weeks ago I ordered an antique glass item. My seller accepted an offer I sent her. I almost always look at the shipping method being offered but for some strange reason I didn't notice until after I bought the item that she was using ...

USPS Retail Ground Calculated Costs Far Less For Customers Than Seller

This keeps happening over the last few days. Seller pays 13.14 for retail ground, purchase of shipping through eBay 27.87 I contacted customer support last evening for another listing that had similar discrepancy and was told it was a glitch on their...

How to ship funko pops in Canada?

What is the best and cheapest way to ship funko pops from Canada? I am new to shipping and I would like to understand it before I send something off for way more than I should. I have found many videos and websites to do with USPS but I live in Canad...

USPS did not scan the package until it reach to destination city

USPS did not scan the package until it reach to destination city, it happened to me last year at Christmas season, USPS scan the (Shipment Confirmation Acceptance Notice) PS Form 5630, November 2006, PSN 7530-08-000-4335 at the time of pickup the pac...

Shipping video games in/from Canada

I am new to selling and I have no clue what the best option to ship video games is in Canada. I have looked it up on google and most posts come up with using a bubble mailer, or box. However, how much would it cost and whats the best option? If you c...

How do I change paying for Shipping labels from Paypal to Managed Payments that are pending payouts?

Buyer did not pick up Fed ex package.

I had a buyer who bought a train set from me and which is had for sale. I sent the item out with Fed Ex 2 day shipping which cost about $10 dollars. It got there and he fed ex left a note to pick up package. Then after a week he never went and picked...

return might gone wrong

So i have been costumer of eBay like for 7 years and i live on Panama Central America, and i bought and MXM card for my Dell Precision M6700, an used GTX 980M, i use the service of a company who brings my stuff here, few times i have had problems wit...

Didn't accept a return but ebay refunded buyers money anyway

Customer asked to return an item saying I had misrepresented it and it was not as described. We wrote several messages back and fourth to no resolution, but I offered him a partial refund to keep the item. He obviously declined the partial refund and...

Vacation mode lead to significant decrease in shipping rate

I'm a little ticked as I have apparently misunderstood how the vacation mode settings work. I was out of the office for 2 days and set my vacation mode accordingly thinking that my "Tracking uploaded on time and validated" rate would not be effected....

No order, no refund.Help me.

I never received an order or a refund. Help me. Has anyone found themselves in this situation? Where can I report it?

Resolved! My original shipping label was overwritten by a new label now I have no record of the shipment sent!

Help I sent a order out to a customer using eBay and USPS. The next day my boss did not realize i sent this shipment out and purchased a new shipping label with eBay with FedEx through the automatic email you receive about orders. This ended up overw...

Payment Returned to Buyer without Proof of Issue!

I sold a piece of software with the product ID and DVD to a buyer. The buyer claimed it didn't work (it did) but would not send me any proof that they were having an issue such as a screenshot. eBay promptly returned their $75 and the buyer never sen...

Shipping weight

If a package weighs 11.1, 11.2 or 11.3 ounces, what do I enter the weight as when shipping it through ebay? Since it doesn't allow you to specify by less than an ounce, can you just round it off to the nearest ounce, if it is slightly less than the a...

USPS approved my damaged claim

I was surprised by both the fact that they approved it and the turnaround time. How is payment made? Check mailed? I'm a little concerned about who they will send the money to. The claim was filed by me, the seller, on a return item. The buyer sent m...