Shipping

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How do I issue refund for 1 of 2 items I sold to same buyer.

I recently sold 2 watches (Fossil and Michael Kors) to the same buyer. The buyer paid with 1 payment for both watches.The Fossil watch stopped working and I want to issue a refund for this watch.How do I issue refund for 1 of 2 items I sold to same b...

Ad fee don't get refunded?

I have successfully completed "cancellation - buyer asked to cancel". Final value fee has been credited back but not the ad fee (promo listing?). I didn't realize my listing had promoted listing since it wasn't even needed, there was only one other o...

refund

I shipped an item as is and the buyer received it as is but it didn’t fit therefore they filed a refund. I don’t even do returns. I offered a partial refund, but in my paypal account all the money from the item was taken out and I haven’t heard anyth...

Resolved! Return involving eBay bucks

Hello, I was just wondering how a return works if you paid with eBay bucks. Do the eBay bucks get returned to your account? And if so how long does it take, is it the standard 3-5 business days?Thanks

Tracking Amazon

Lately, some of my purchases have come through Amazon shipping.Does anybody know how to track one of these orders when an Amazon tracking number is provided?

No return policy was stated in the listing, but the buyer requested return

Hi, I sold a sweater, and no return policy was stated in the listing. I also mentioned there is a tiny hole on the back and provided the specific picture indicating where the tiny hole is. But the buyer opened a return request saying the item is defe...

Resolved! Shipping cost

I listed and sold a set of 8 tumblers. I listed the correct weight of the box including shipping material, Priority mail, etc. in the listing. I buyer paid 22.00 shipping. Using the new eBay labeling/printing system page, the cost for the shipment wa...

Resolved! Help! I need to return item number 183763682292

Seller is no longer registered how do I contact the seller? I need a refund because this is what it says we removed this listing from the site. For more information and next steps go to messages. For information about delivery, view your order detail...

How do I charge s&h to Canada?

I sell miniature paintings. Shipping is free within the US. I'd like to ship to Cananda with a fixed rate, but can't figure out how to do this using the advanced listing tool. Is this even possible? And can anyone help me thru this?

Global Shipping Program and Pitney Bowes Tracking is a joke

When is eBay UK going to get real time package tracking for items in the Global Shipping Program? When I order stuff from eBay Uk and PB has anything to do with the shipping there is no updates on location of items sometimes for days. In 2019 there i...

I am freaking out big time!

You may check my purchases and see I bought a camera equipment package for almost $900 with $50 Priority Mail shipping. The package was due 4/2. On 4/5 it has not been received. The tracking number states UNKNOWN DATE OF DELIVERY. I am a photographer...

Where do the suggestions come from?

Using the 'new' shipping label format.... Where/how does eBay come up with the shipping suggestions?Why am I asking? I sell collectible postcards and magazine ads. Today, when I shipped a customer order for a magazine ad, eBay suggested "first class ...

Get ready for more charges/loss $$ on returns No PayPal fees refunded

OK Peoples here is for all you sellers so liking the new return rules. Well now they will cost More $$$. PayPals new rule is you wont get ANY PART of your fees back on returns. NOT the 30 cent NOR the 2.9% NOTHING will be returned. I am so glad I am ...

Shipping

So i won a few items on the bidding and they all say FREE SHIPPING then when i went to pay for the items i asked if i could pay for them seperatly cuz i use different cards to plez seperate them being grouped together as 1 bill. Then next time i look...

Beware USPS Insurance Depreciation

Beware shipping anything of value through the USPS, even if you have purchased adequate insurance. I shipped an item which I purchased in 2006 for $2,469.00. I shipped it in June 2016 and purchased insurnace on it for $1500. It was damaged during shi...