Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Buyer does not want to pay customs and duties fees

Dear community, asking for your advice here.The buyer recently purchased an item from me worth 2800 USD. I did not state clearly in my listing that customs and duties are to be borne by the buyer, however, immediately after the purchase and before I ...

Resolved! I have a few questions for anyone else whose suppier is in China

I hope someone here can shed some light on this (without ripping the sh*t out of me for not knowing) - I'm looking for an answer. Whenever I list items on Ebay (items that will be shipped from the Orient), I have to select an incorrect shipping carri...

Which countries with high Ups import customs charges

Hi.I already shipped from Turkey to U.K two little items (capacitors)which costs 20 euros and the price is truely declared.Then next day i received message from buyer " I refused the package because Ups wanted me to pay 27 Gbp for brokerage and tax !...

eBay Buyer Return Issues and Feedback (Warning: Rant)

Please note I am not asking for solutions, I am just ranting frustrations at two recent situations. Both these have been resolved by myself as best I can at this time. #1: Recently I sold an Andy Warhol purse. Vintage item, pre-owned with wear. The p...

Forwarding service

Is a shipping address on 17th St Doral Florida familiar to anyone as a reshipper? Address looks like it has an account number as part of the address

Seller was busted by hacked account, can't do ebay email instructions

Good evenings,Ebay send me an email today than the offer was deleted because it was a hacked account: The problem is, when i try to follow the instructions, as the email suggest, because the order was deleted i can't tag it and selected using the res...

Resolved! Ebay Automatic Return Approval is Ridiculous and Expensive

This policy where free returns are automatically approved is a NIGHTMARE! I get that I offer free returns, however, there are occasions that paying for return shipping are just not worth it. I mean seriously, eBay is a place where all types of items ...

UPS Wrong Delivery, Unbelieveable True Story

I have a big problem with a purchase I made since March 26, my item was sent by UPS, on April 1st, UPS changed the delivery address of my item and marked it as delivered, they provide a delivery confirmation number that can be verified by USPS, this ...

Shipping Price Discrepancies - FED Ex Calculated

Been having issues where the buyer selected shipping cost is vastly different than what I am paying to ship the items. Tonight I had a couple examples one where cost was higher one lower. All are FedEX Ground or Home DeliveryAll use calculated shippi...

Free Shipping listed, not offered "In Cart"

Item I'm interested in purchasing is listed as "Free Shipping", when item is added to cart so is $8 S &H. How do I fix that? Seller rejected all previous offers, so I was willing to pay the Buy it Now price. Seller hasn't communicated about shipping ...

Resolved! Ebay approved a customer return that has a not return policy

So I just got an email from Ebay telling me they auto approved a return on an item I sell however I have the product listed as "No returns accepted" the reason the customer put was "Ordered by Mistake" and she said that her son misunderstood and thou...

Item not received, last delivery date was yesterday

I ordered an item on 4/8 from Japan with an estimated delivery timeframe of 4/22 to 5/7 . It is now 5/8 and as I'm trying to open an INR case all I get from ebay is this (see attached photo)It is now after the last acceptable delivery date, I contact...

Shipping Glitch or is this something new?

On listings where I offer more than two shipping options Ebay is only displaying two options. Is this a temporary glitch or something new?

Resolved! My item returned with no case ever opened - how best to refund without hurting myself?

A buyer wrote to me expressing dissatisfaction. I advised to return, and I would refund. I got the item back in the mail yesterday and all is fine. No case was ever opened. What is the best way to refund? Researching some past posts, I've seen some a...

Why new Orange delivery is so slow?????

I have 6 parcels sent in the past month , but non of them have reached the clients yet. This is the one sent 2 weeks ago.SpeedPAK tracking #ES1000260966155NG01010001F0A May 2, 2019 14:23pm Import customs clearance completedApr 27, 2019 00:57am Flight...