Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Shipping changes (labels)

What has happened to classic label option?????? New label screen does not offer USPS Med & Large flat rate box options. Also, the reprint label takes you to a screen that only offers a download option, after fooling with this for some time, found no ...

Resolved! Maps are okay for Media Mail, right?

I'm listing a bunch of military evasion maps which are a few ounces each, so up to three can ship 1stC but over that would have to upgrade to Priority. It would save buyers a lot if they wouldn't mind the slow but inexpensive Media rate. I checked US...

Item not sent

So I bought a game a week ago and the seller has not shipped it despite the fact the say on the listing that they post within 3 days of payment. iv messaged them twice and eBay have also contacted them, they’ve have not responded to either me or eBay...

Partial Refund Confusion

Hi All, need your help on this one. I issued a partial refund for an item that I sold, the seller accepted the refund and that's it. Am I getting the item back or what? I am so confused, the last thing said is "The buyer accepted your partial refund ...

EBAY PLEASE FIX - A buyer wants to cancel an order......WRONG!!!!!

He did not want to cancel. He only wanted to be informed. Buyer and Seller COMMUNICATION is what make a HAPPY BUYING EXPERIENCE. Not quick to the return/cancel button for loss of eBay profits (seller too). Make communication first. Place return/cance...

Free Returns Partial Refund = No FVF given back

Glad I just looked through all my invoices and credits for the month, because I was almost out $110. Had a buyer return an item (free returns), and they had damaged the item while it was in their possession. I deducted 15% of the refund through the f...

Unable to COMBINE SHIPPING when my rules state to ADD THE WEIGHTS

I had two items shipping to the same buyer. She paid separately. I use ebay's bulk printing, and they have an option to Combine Shipping in the drop-down. When I selected it, ebay tells me the items cannot be combined. Each item weighs 8 ounces packa...

Buyer claiming damaged and missing parts... seems odd

I recently sold a sewing machine for nearly $1,000 (including the $125 shipping). First off, the machine was 20 days old since purchased!Brand new, tested once and never further operated, it ran flawless and beautifully. When I packaged the machine, ...

Resolved! About China's dealings.....

I am a regular buyer on Ebay, recently became a seller as well, and I noticed a disturbing fact. My packages that I send out are 3oz each and the cheapest shipping cost is $2.66 anywhere in the USA including neighboring towns. I have purchased items ...

Продаве не может отменить заказ

Hello, on May 4 I ordered a phone, after the 7th I found out that it cannot be sent to Belarus. We have agreed to return the funds. We must send the order to Belarus. What case are we talking about? I realized that this would not help me. I received ...

Medium & Large Flat-rate Priority box option not showing up???

Is anyone having the problem of medium & large Priority box option not showing up?

Resolved! How to avoid surprises when buyer has paid shipping to Ebay estimate?

Hello from Seattle- I have had several unpleasent surprises now when a seller pays for an item + shipping from the Ebay estimate then when I go to print a label it costs more...sometimes a lot more for a 1# differance. I suppose the first thing I'll ...

Question - Experienced any recent calculated shipping issues ?

Hi,I'm going to begin selling again soon, have been away from eBay for some years. Wondering about any calculated shipping issues, if there's any ongoing problems like maybe it has "glitches",? ***I am aware that sellers need to correctly fill out pa...

Buyer's address is Invalid

So this buyer is trying to get the item to a hospital and I messaged them asking them to double check the address because its more than 40 characters long. Should the buyer put the hospitals name as a company address? Would that fix the problem? Also...

USPS Shipping Labels are NOT Formatting Properly

eBay... I tried to print 1st Class labels this morning. Just 2 at a time on a single page on a standard label sheet, 8.5" x 11"... The labels are so small and so far to the left that the 2nd label cut off almost 1" and part of my return address. This...