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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Free Returns Partial Refund = No FVF given back

Glad I just looked through all my invoices and credits for the month, because I was almost out $110. Had a buyer return an item (free returns), and they had damaged the item while it was in their possession. I deducted 15% of the refund through the f...

Unable to COMBINE SHIPPING when my rules state to ADD THE WEIGHTS

I had two items shipping to the same buyer. She paid separately. I use ebay's bulk printing, and they have an option to Combine Shipping in the drop-down. When I selected it, ebay tells me the items cannot be combined. Each item weighs 8 ounces packa...

Buyer claiming damaged and missing parts... seems odd

I recently sold a sewing machine for nearly $1,000 (including the $125 shipping). First off, the machine was 20 days old since purchased!Brand new, tested once and never further operated, it ran flawless and beautifully. When I packaged the machine, ...

Resolved! About China's dealings.....

I am a regular buyer on Ebay, recently became a seller as well, and I noticed a disturbing fact. My packages that I send out are 3oz each and the cheapest shipping cost is $2.66 anywhere in the USA including neighboring towns. I have purchased items ...

Продаве не может отменить заказ

Hello, on May 4 I ordered a phone, after the 7th I found out that it cannot be sent to Belarus. We have agreed to return the funds. We must send the order to Belarus. What case are we talking about? I realized that this would not help me. I received ...

Medium & Large Flat-rate Priority box option not showing up???

Is anyone having the problem of medium & large Priority box option not showing up?

Resolved! How to avoid surprises when buyer has paid shipping to Ebay estimate?

Hello from Seattle- I have had several unpleasent surprises now when a seller pays for an item + shipping from the Ebay estimate then when I go to print a label it costs more...sometimes a lot more for a 1# differance. I suppose the first thing I'll ...

Question - Experienced any recent calculated shipping issues ?

Hi,I'm going to begin selling again soon, have been away from eBay for some years. Wondering about any calculated shipping issues, if there's any ongoing problems like maybe it has "glitches",? ***I am aware that sellers need to correctly fill out pa...

Buyer's address is Invalid

So this buyer is trying to get the item to a hospital and I messaged them asking them to double check the address because its more than 40 characters long. Should the buyer put the hospitals name as a company address? Would that fix the problem? Also...

USPS Shipping Labels are NOT Formatting Properly

eBay... I tried to print 1st Class labels this morning. Just 2 at a time on a single page on a standard label sheet, 8.5" x 11"... The labels are so small and so far to the left that the 2nd label cut off almost 1" and part of my return address. This...

Can't get return shipping label

So I'm trying to return a pair of boots that don't fit right. I want to use an eBay mailing label because they are usually cheaper. But it won't generate the label no matter what I do. I keep getting an error. Is this just me? I've tried several brow...

Buyer does not want to pay customs and duties fees

Dear community, asking for your advice here.The buyer recently purchased an item from me worth 2800 USD. I did not state clearly in my listing that customs and duties are to be borne by the buyer, however, immediately after the purchase and before I ...

Resolved! I have a few questions for anyone else whose suppier is in China

I hope someone here can shed some light on this (without ripping the sh*t out of me for not knowing) - I'm looking for an answer. Whenever I list items on Ebay (items that will be shipped from the Orient), I have to select an incorrect shipping carri...

Which countries with high Ups import customs charges

Hi.I already shipped from Turkey to U.K two little items (capacitors)which costs 20 euros and the price is truely declared.Then next day i received message from buyer " I refused the package because Ups wanted me to pay 27 Gbp for brokerage and tax !...

eBay Buyer Return Issues and Feedback (Warning: Rant)

Please note I am not asking for solutions, I am just ranting frustrations at two recent situations. Both these have been resolved by myself as best I can at this time. #1: Recently I sold an Andy Warhol purse. Vintage item, pre-owned with wear. The p...