Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

Resolved! INR/Tracking - Field Already Filled In

I had an INR opened today. The tracking shows it was delivered. I have not gotten one of these in almost a year. The field for the tracking number is already filled in and I cannot change it. I just want to make sure I do not need to add it separatel...

Standard Envelope shipping cost question

I sold a small item that fits in a standard envelope that weighs an ounce that I listed as USPS First Class Letter as the shipping method and cost. When the item sold, the shipping shows as USPS Ground Advantage. Why did eBay change the shipping meth...

Delivery Tracking Global Pitney Bowes

Is anyone experiencing delivery delays, purchased an item 30th November 2025 all the normal process was made by the seller & proof of delivery that it was accepted by the hub UK estimated delivery was 12th/18 December, BUT no notification was sent to...

My labels no longer include the Online Label Record information; how do I reset?

My labels no longer include the Online Label Record information; how do I reset? Before, when I printed a label the sheet was printed with the label on the upper half of the sheet, and the lower half with a section called Online Label Record which in...

How can I go back to the old shipping?

On my account I have all these goofy SHIPPING policies that I had to set-up But on my husband's account he still has the old simple way to select shipping with no polices HOW CAN I GET MINE TO BE SIMPLE AGAIN?

how to actually file a dispute for additional shipping charges from fedex?

so fedex adjusted the shipping charges that I weighed and shipped...this morning after the item was delivered several days ago...they have done this in the past but its always been very close. this time they are saying it was almost 15lb heavier. if ...

Resolved! Items damaged when received by buyer

I sell mostly vintage mugs and other household goods. I use boxes specifically designed for mugs (supposed to withstand 200 lbs pressure), wrap the item in at least one layer of bubble wrap or paper, and pad with more paper if there are any voids. Bu...

how long does a seller have to ship an item? it's been 8 days and he still hasn't shipped it

i sent him a message 5 days ago no reply.i can't find a way on here to contact ebay to talk to someone either about this.

Ebay shipping platform to purchasing label has changed

I just received notice of a sale, when I went to print the packing slip and also purchase the shipping label everything has changed, There are separate categories that I had to choose in orderto print a packing slip, then I had to edit the weight and...

Fed Express Shipping on Large Item

I just sold an expensive larger item and listed it with Fed Ex shipping, however I didn't realize I can't purchase additional insurance. Fed office told me that they have to print the label in order for me to buy insurance. If I print a label from Eb...

Virtual item as delivered

I've delivered a virtual item and theres no physical package but it's still saying i need to have it delivered, did i mess up by marking it as shipped or should I contact the buyer or ebay support?

Resolved! Cancelled Order

I had to cancel an order that was sold during my mom‘s estate sale, I didn’t realize it had sold so I purchased a shipping label. Now I’m having trouble canceling it. So basically I’m paying for something I didn’t ship and I can’t find the label to c...

shipping

all the posts are over 1 year old and ebay has changed all the rules they are quick to charge what a seller is charged but slow to say why ... no wonder ebay is loosing sellers if you sell on ebay good luck as ebay with all the new rules is making mo...

Sellers, Please Respond If You Had A Similar Situation Using eBay Shipping Envelope Limited Tracking

This was an email sent to eBay, in regards to negative feedback received from buyer, claiming they did not receive their purchase. Please let me know if you have experienced a similar situation and if you were successful in having negative feedback r...

Free shipping

Help! When I list an item, eBay gives me only two shipping options; local pickup or the calculated shipping. It won't give me any other options such as free or customized shipping cost. What am I doing wrong?