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Forum Posts

What happens after return case expires?

I have two return requests that are open (I have not accepted either yet) and they are both well past the date I was supposed to accept them by. They were both opened for completely wrong reasons and it doesnt seem like the buyer or myself are going ...

Resolved! Paypal says should charge restocking fee to offset loss of non-crediting of processing fees ,How?

(Starting May 7th paypal won't be refunding sellers paypal fees even on immediate cancellations,example sale $1000 2.9% won't be credited 29 dollars no matter what according to rep i talked to )Does eBay allow restocking fees?The old threads i found ...

Resolved! ShipRush is a trusted eBay partner - anyone tried?

Hello everyone,If you tried ShipRush platform - please give your feedback. Do you like it? Is it easy to work? Any real savings compare to regular shipping on EBay TRS? Any thoughts. I'm looking to sign in, but will be very appreciated for the feedba...

International shipping

Hello, so I wanna sell my ps4 but I live outside us the problem that I'm facing is the shipping, so basically if the buyer pays for the shipping will I need to pay something when I go to the post office?Also I wanna know the price of shippingHelp ple...

Ordered item not shipped after 25 days...

I ordered a record from Germany on April 8th, 2019. The seller provided a tracking number on April 9th. I just got a message from the seller stating that it has not been shipped, will not be shipped for awhile due to personal matters, and cannot give...

User avatar by Adventurer
  • 162 Views
  • 3 replies
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Indonesian buyer switched shipping address to Portland, OR. Trust?

I declined first offer because I do not ship internationally (and offered free priority shipping on item). Buyer immediately sent second offer (same price) and said I could ship to his brother in Portland, OR. Buyer has 3K+ feedback, but this makes m...

User avatar by Adventurer
  • 233 Views
  • 5 replies
  • 0 helpful

Incorrect Shipping Method on Order Details vs. My Account

I ordered USPS Priority Mail Express 1-Day because it said my package would be delivered by certain dates. However, the Order Details page is only showing USPS Priority Mail and a much longer delivery time. When I check the shipping labels in My Acco...

no customer service

I Will NEVER use ebay again. I received a damaged product, I compained at Ebay. Ebay closed the case, next day. I have to keep a damaged item - that i paid full price for.-No costumer protection!!!!!

User avatar by Adventurer
  • 206 Views
  • 5 replies
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Problem printing labels from new page

Try as I may I cannot get the dratted label to print from the new page. It will show in my printer queue as printing, but I wait and wait, then restart my computer and it will immediately print out. I have tried everything I know to do without any lu...

A buyer changed my shipping amount.

A customer changed my shipping amout after I sent a invoice. My shipping cost was $4.00. She knocked it down to $2.70 then paid for it. I didnt know they could do this. I need the extra amount for packaging. How do I prevent that from happening again...

Buyers returning electronic that they didn't verify would work for them

I sell a semi-universal keyless entry system that will work for multiple brands, but only within a certain year (radio frequency). My listing very clearly states the brands that are compatible and the color of the "Learn/Smart" button that must be us...

buyer requests sending to a different address

buyer asked to ship to a different address in a email, will I be protected if I do, ebay CS said I would be but I have been burned several times by listening to them, has anyone had experience with doing this?

Fedex shipping label wrong orientation portrait

The new shipping label system breaks fedex shipping labels. It will always print portrait instead of horizontally in order to fit on half-sheet shipping labels. Yes, I made sure the PDF preview showed was printing on 8.5 x 11 in the correct orientati...

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User avatar by Enthusiast
  • 1081 Views
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My first Return request from a buyer in 17 years, ebay refund - was that wrong ??

My id on eBay is ion195, Recently I had a bad experience, on eBay and with eBay , my first in 17 years, What was mostly shocking for me in this experience was the eBay support, customer service supporting the seller is absolutely zero. I had a large ...

User avatar by Explorer
  • 275 Views
  • 5 replies
  • 0 helpful
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