Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Returns due to a reason that does not match the description or does not seem original

I sell my own authentic branded used clothes. Shows flaws of wear in the photo. I do not accept returns due to the fact that this is a big risk and too expense, but I offer buyers free international delivery.There are more and more cases when the buy...

buyer address change

I sold an item and shipped it to the registerd address? I , The tracking said vacant address. So i messaged the buyer and told him, he just said that he "moved his buissness and thought the post office would hold it for him". Am I being scammed? Will...

Please FIX the mobile app so I can ship again..

Please fix the Apple mobile app so I can ship again......

Tomorrow is Columbus day

I just realized all the labels I've printed today are dated Tuesday the 15th

Resolved! Ebay HAS NO seller protection!! forced returns

Ebay thinks that they are amazon or Walmart now forcing buying to take returns regardless of remorse or purchased by mistake. Very aggravated that customer who want to return something can simply choose “does not match photos or not as described “ an...

Classic Label Printing in Bulk Shipping

I know eBay rolled out there "new" bulk shipping tool awhile ago, but they always had a link in the corner to go to the "Classic" site. It looks like they have now removed that link so I have no choice and have to use the new one. Here are my issues:...

eBay Shipping Down? - "Something Went Wrong"

Is anyone else having issues this morning? I was able to print 10 different labels this morning then got a notification that "Something went wrong" on the next one I tried. I still have 8 more labels to print. I use Chrome and went in and cleared my ...

Resolved! colombus day shipping

hello all, I should know this but here goes. received 3 purchases from the same customer last nite - 10/13. packed up & printed label last nite to go to post today - 10/14. took to post not knowing that they were closed today so I could not get a sca...

Now 10 calendar days for buyer to return items?

Did I miss something? As long as I can remember, buyers had 5 business days to return items after a label has been sent. Today I called to get a return case closed. The rep tells me the buyer has 3 more days before it can be closed. He (the rep) didn...

Resolved! Item waiting at Post Office for buyer to pick up 5 days now....

I shipped a magazine, second time this buyer has purchased from me but they aren't very friendly. They never reply to any messages and don't leave FB for anyone else. Tracking shows it as waiting for customer pickup since Oct 7th, today is the 12th. ...

Received refund but no option to print return label anymore?

So I ordered a pair of headphones from a seller which arrived broken and did not match the description. Given that I am fairly new, after thoroughly testing them, I initiated a return process. Ebay gave me a message saying to print the return label a...

Buyer didn't pick up package, returned to sender - best thing to do?

I sold an item that required a signature (expensive item), and the buyer did communicate with me during the purchase about being ok with a signature. Then they didn't sign for it or pick it up, and it sat in the post office for a few days. I sent the...

Getting charged for shipping in person even though I already payed online in the transaction.

I got called about a delivery after 3 weeks and I was really delighted to hear it! However they told me to prepare $10 to pay for the shipping. $10 !!!!! He never told me which item it is and why would I pay $10 for a small item?? All Item I bought w...

Resolved! Question about shipping with USPS Media Mail

Hi there,I recently sold a VR Headset through eBay. When I went to pay for the shipping, USPS Media Mail came up as a valid shipping option. Upon researching if I could ship the Headset through Media Mail, nothing came up, so I figured I'd ask here. ...

Why and HOW can a track number show under two sales to different states? HELP!

OK, I make boo-boos sometimes and sometimes a printer dies and I have to go print a label somewhere else. That said, none of that happened with this issue; I have two items sold, printed the labels without any kind of glitch or delay, shipped them of...