Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Changing from First Class to Priority -- extra PayPal fee??

I shipped out a package today and decided to send it Priority Mail instead of First Class shipping. I had charged my buyer for First Class in the listing, but had no problem eating the extra price for the Priority shipping for the convenience of havi...

13 days and still "USPS Currently Awaiting Package".

Hey all. I recently had a mix up using FedEx SmartPost and the item I shipped says "USPS Currently Awaiting Package" for 13 days now.The issue was I went to FedEx to ship the SmartPost package and the guy working the counter tried to scan it and told...

Combining postage costs of two returns

I am sending two separate orders back to the same seller at my cost. I do not wish to pay two postal fees, but wish to send in one parcel. Resolution or refund process will I believe provide two post labels and make two charges automatically. How can...

Why does ebay cover scammers?

Please excuse me for English. And so, in the case. I bought 3 items from 3 different sellers on ebay. Headphones and 2 phones. And all 3 were fake. The headphones turned out to be an obvious fake of the famous Chinese brand, although the price was th...

Ebay will always side with the buyer, and that needs to change

A buyer can have no proof of damage, a buyer can change his/her mind, a buyer can return the wrong item back, etc...and Ebay will always side with the buyer and let them open a return and get their money back. Sellers not only loose money on this, Eb...

Time to allow sellers to select free shipping regionally.

Ok so since the USPS has recently changed rates to first class parcels and made them subject to zones "Free Domestic" shipping should no longer be a blanket choice. I think it's time ebay make a change for sellers that would actually help us. Let us ...

Why ebay?

Buyer starts a return, automatically approved, buyer is issued a return label, buyer fails to actually USE said label and ship item back. 15 days AFTER the date buyer is supposed to have shipped the return the ONLY option I am shown in the case is "r...

Printing shipping labels from the ebay iPad app

Is anyone else having problems with the ebay app for the iPad? For the past few days, when I click on purchase printing label on the app, the screen pops up to show me the cost, but there is no longer a button in the upper left corner to “purchase” t...

Resolved! Buyer returns working device as defective

I recently sold a cellphone to a customer for $59.99 and had it returned stating "metro pcs told us the sim card tray is broken and says no sim". At no point in time did they upload any photos showing this. This model phone dose not have a removable ...

Broken Item Return Scam

Well, it finally happened to me. I sold a GPU and the buyer either broke it or swapped for a broken one and filed a return. I bought a new GPU and took mine out and put it into an anti-static bag and back into its box and placed it into my closet. I ...

E-Packet Lite Posting/Collection

I was wondering if anyone on here has experience with International E-Packet Lite from Japan to the US? I received my tracking from the seller last Tuesday but I don’t see any movement. The tracking shows Posting/Collection on 11-8-19 and no scans si...

Taking a Poll, on frequent claims buyers like to make to get free stuff!

Just curious what other sellers experience with "some," buyers when you are certain they are fishing for you to roll over and just offer them all the money back when they use ebay's messaging instead of going right into opening up a return. The one t...

Combined shipping refund...

I'm sure you ebay gurus have heard this a million times... but I've been searching the boards and can't find an exact answer... was wondering if someone could help me out A buyer purchased 3 sets of beads from me. Each has it's own shipping cost asso...

Printing Label Issues

Greetings All:Buyer purchased an item that was slated to go Legal Flat, but lives where a regular Priority is about $.60 more. After a not so great day, I don't mind because it saves me the trouble of "origami folding" the item to make it fit Legal F...