Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Typo 1 letter to address (city)

Hello everyone I just purchased an item and I just noticed that the address (city) has a typo like only 1 letter. From the order : TaguihWhat should be: Taguig I won that item from auction and I don't know if it will be shipped to my address Anyone w...

Ebay is ignoring my flat rate shipping rule for multiple quantity listings

I have a flat rate shipping rule that I apply to listings of the same type. When buyers add items to a cart from different listings it works fine. If I list a multiple quantity listing it ignores my flat rate shipping rule. The listing instead adds a...

How do I remove the mailing option off a sold item when the buyer prefers the offered local pickup?

I offered an item for sale with either local pickup or mailing options. The items sold and the buyer would like to meet for local pickup. How do I update the listing post-sale to reflect local pickup so I don't get penalized for not shipping accordin...

Buenas tardes. Tengo problemas con un producto que pagué a través de esta plataforma y no recibii

El producto lo pagué a través de esta plataforma y aun no lo he recibido mas de 2 meses después

good mailer to use for Standard Envelope option

I've been buying sports cards on eBay since 1999 and am finally going to take the plunge and do a bit of selling, to get rid of a lot of duplicate singles.Can someone suggest a good mailer for the Standard Envelope option? I'd like to use something a...

I Rec'd a Refund from Shipping

I'm super new to selling on Ebay and am having trouble wrapping my head around the shipping with USPS via Ebay. I buy the shipping label based on an estimate. When the post office scans it should they be able to tell me then if it's accurate? The buy...

Resolved! About eBay logistics services

if eBay can take care of the whole warehousing organization for us, it would be much better for us. please help with the warehouse. even if there are 10 warehouses in the USA, this is a very nice advantage

Resolved! USPS closed in observance of Jimmy Carter

I offer next day shipping. I saw a sign this morning stating USPS will be closed in observance of Jimmy Carter.Wondering if ebay will recognize this and have shipping deadline for Friday?

Resolved! Funds on hold but eBay tracking not updating! USPS says delivered, ebay says "Running behind".

Hello, I couldn't find any similar posts so I'm just making my own hoping someone can help before I have to reach out to support. My problem is my sold item was delivered yesterday, as shown on the USPS site, however it has not updated on eBay's end ...

USPS claims a package was delivered in that wasn't; what to do?

Hello, USPS claims a package was delivered in their tracking, and is still claiming it was delivered after an "investigation" which wasn't, because I was home at the delivery time and it was snowing so there were no footprints to the porch for either...

Ebay Internation Shipping packages not getting delivered to US shipping center

Two out of three of my shipments to the US shipping center are stuck at the USPS, "In Transit, Arriving Late". My only USPS shipments with problems over the last six months are these two. Just wondering if other are having issues sending to the 110 I...

Mistakenly Mixed Up Shipping Labels, Buyers are Understanding, But There is a Problem

I sold two camera lenses, to two different buyers. However, the buyers got each others lens, instead of the one they ordered, due to my stupidity. They are being so nice and understanding about the situation, and both have requested that I ship them ...

Mail Delivery Updates

Just FYI on this subject: Alert: USPS will resume mail service to Canada on Monday, January 6, 2025. U.S. Postal Service will resume acceptance of mail and packages to CanadaThe U.S. Postal Service will resume acceptance of mail and packages to Canad...

Anyway to import shipments from eBay to Fedex?

I have a business account with FedEx that offers higher discounts then through eBay, problem is I can't seem to figure out a simple way to import orders from eBay to the FedEx website, and doing them manually will be to time consuming. I have seen in...

Delayed Payment Release Despite Confirmed Delivery: Seeking Resolution

I shipped an item to a buyer, and DHL's tracking shows it was delivered on December 27, 2024. However, the proof of delivery on DHL’s website doesn’t display the buyer's ZIP code. I contacted DHL to have this corrected, but they told me there’s no op...