Shipping

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Confused on who pays additional shipping expense when shipping globally.

New seller here, I was completely unaware of eBay's GSP until international bids starting coming in. I understand the benefits of the program but I am confused about who pays what. Am I understanding this correctly: I pay the postage from my home to ...

Shipped Package in limbo land at USPS

I shipped a first class package to a customer within the USA on 5/22/19. Tracking shows last scan on May 27, "In Transit, Arriving Late". Buyer filed an INR claim this week, and after my checking with the postal service with no results as to where th...

Shipping costs discrepancy

Purchased a phone today and the shipping cost on the payment page is off by over 4 GBP (~20% more) compared to the listing page.And if that wasn't enough, my history page states free shipping, for the item! Additionally, the (converted) item price is...

sale are drop to fast bad for ebay and me to many tax for states bad shipping deal by ebay

no help from ebay on any thing just want their money sale drop in 6 month so fast i'll close one store been great for 6 years last 6 month kill it to many tax from states bad bad shipping deal by ebay many more thing to many new thing ebay like to do

Problem with PayPal updating eBay with tracking numbers

Has anyone else noticed that not all PayPal transactions update eBay with the tracking number? We do ALL of our shipping through PayPal (whether it be eBay or our webstore) and to be honest, we rely upon the PayPal-eBay system to provide the proper t...

Who should pay shipping cost due to Customers error ?

I have a lot of customers who order Transmission Crossmembers needed to add a 5 speed tranny to their Classic Mustang. Lots of these customers order them by not knowing what car they have or know what transmission they are installing. . For Instance....

Doesn't ship to my location.

I'm trying to buy an item. The listing says "Will ship to United States", but when I trie to purchase the item it says "This item does not ship to CO, United States". What could be wrong? I have communication with the seller but we haven't solve this...

Resolved! Need shipment tracking number

I sold an item. Buyer decided he didn't get a good deal so he wanted to return it. I agreed and bought a shipping label from eBay for the return. Like the fool I am I did not record the tracking number on the label. Is there somewhere I can find that...

Ergonomics of eBay's new Shipping Form - Incompetence Award

Lets compare eBay's old and new label systems from the point of ergonomics. This test assumes that the browser is at the default zoom size (i.e., its not been increased or decreased). Keeping your browser window at least 1280 pixels wide prevents lin...

"Defective" return from buyer working

Buyer purchased new-in-box electronic item (new but purchased several years ago and never opened) and returned as defective. Positive feedback from buyer was left initially then he opened a return a few days later stating it didn't work after a few d...

Resolved! Buyer states she can’t pay because she wants shipped to P.O Box - how to change?

I have a buyer that sent me this message: I tried to pay for these and it won't take my payment as it says it won't ship to a PO box. You will have to change that on your end. Thanks That is is true that the shipping preference is set to not ship to ...

Resolved! Just received Invoice/Packing Slip instead of the item i bought?

Hello!I've bought a 500 gb SSD from south korea, all was fine i tracked my purchase and everything was running smoothly.Today, when i received my item, it was just a letter with details about my purchase ( Invoice/Packing Slip ) AND NO ACTUAL SSD!I'm...

How to sent a prepaid label to a buyer

I have sold an item but now the buyer has changed his mind and wants to return it. My policy is that the buyer pays for return, however, in this occurrence I would like to send him a free shipping label. How would I able to do that so he doesn't pay ...

Return address is overseas

I ordered a pair of shoes from a seller. It came from an Amazon Depot in Maryland. I opened a return to ship them back since the wrong item was sent to me but the return label is in India. What do I do? I'm not shipping these back to India. I'll neve...

Resolved! Best way to bulk print mailing addresses only, no postage.

I'm exploring a different business model where I would ship using the First Class stamp only, no tracking. I'm fully aware of losing buyer protection, getting scammed with buyers saying they didn't receive their purchase. I have another account I'm c...