eBay

Seller wants my PayPal Account...

To clarify: This is a INAD case on a bad EMEI Phone. - Seller didn’t formally respond to the return request so I had to escalate to Ebay. - Ebay then send me a message saying that the case was in my favor and they would ask the seller to send a retur...

Return issues

24/05/2019 I come here to leave my message since Ebay has stopped responding to my emails sent consecutively. This case To me it is a shame, I alerted from the beginning that the buyer was in bad faith, after the case opened for the return of the ite...

Buyer Return issue

I sold a nice VCR that I personally owned with very little use. It was in pristine working and looking condition. I packed it with the incredible care and took pictures of it packed. It came with the remote and the original manual. The buyer says it ...

paquete no recibido

good day people ... I present to you my case without solution eBay amnd me to PayPal I need to ask for the return of a package I bought in November and I never received the shipment made by DHL. the package was retained in customs because dhl declare...

Filing a FedEx Claim

Has any seller successfully received an insurance claim from a broken item, when filing a FedEx claim online? Item was shipped thru FedEx Ground, thru eBay's shipping labels- so it shows eBay as the shipper. It is my understanding that eBay will refu...

Can I drop off at buyer's house with their permission?

Hi there-Just sold an item that the buyer is literally 3 blocks away..Can I contact the buyer and confirm it is OK to drop off at her house?Saves me $7 in shipping

buyer requests refund refund issued and they keep item ignoreing all emails

sold item and send via UPS pickup

ive sold and item at auction with Free Economy Delivery item was sold very low at the starting price but because i put free delivery i sent item to be collected by customer form a UPS pickup point nearby from his home (this was the cheapest way for m...

Buyer has paid for pick-up only item but not arranged pickup after more than a week.

Listed item on eBay as 'buyer pickup only' (our internal code for this is 'buyer's choice'). Item is large, not particularly heavy but very awkward (and time-consuming) to package up and store or move around till pickup. Messaged buyer politely & pro...

WATCH OUT WHEN DOING REFUNDS (EBAY being sneaky)

Customer opened refund and gave reason "customer ordered wrong size". Just noticed when giving a refund that EBAY automatically set to give customer refund for ORIGINAL SHIPPING (which they are NOT entitled to). EBAY changed their refund page so now ...

Tips on shipping and insurance

I suggest the sellers take pictures of how they shipped items from start to finish in case seller throws out packaging and don't offer returns Also add those pictures to buyers email with your notification of item shipped and tracking number for insu...

Wrong item sent

Hi. What to do? I pay for interactive toy 15 usd. Got the item, but item is totally wrong, seller send the wrong item.Buyer pays return shipping. Now, if seller ask me to return the wrong item, i will need to spend at least 7-8usd for tracking shippm...