Shipping

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How long does it take to get a refund on a shipping label purchased in error?

On May 29, I printed a label which ended up being the wrong type of label so I had to void it and print another 5 minutes later. I still hadn't received my refund. How long does it usually take? Thanks.

Item return not delivered, now what?

Hi Ebay people, I have a order that I didn't recieved, it was last April 7. Until now I don't know where it is (06/06/19).Pls help me where/who and How can I get it. Thanks everyone,

Resolved! Postage Refund

Hello, The other day I sold a Burberry Jacket I bought in a charity shop, and while I believed and used to wear it thinking it was real, the buyer believes it to be fake (and hearing his reasons I believe him too). I've offered him a full refund for ...

Returning an item while its shipping

I ordered a slim dvd drive for a thing I'm doing but I realized that it won't fit where I want it to fit and I can get something cheaper, but the item is still shipping. Should I wait until the item comes to return it or return it now?

Best service to choose for cheap and 25+ days shipping

I have got lots of products, which are being sold every day in relatively big amounts. I never had this problem before, but now I started getting messages from my customers, that they don't receive their items in time.I am using a shipping service, w...

Returning an item while its shipping

If it is in route you can't return it now you need to wait for it to arrive then request a return when it arrives if your seller allows returnsIf your seller allows returns then select doesn't fit.

USPS First Class International shipping unavailable? Keep getting error.

Been trying to print a USPS first class international label all day and I keep getting the same error. We're having trouble printing your label.Please enter a valid value for destination city I've been making sure all the info i entered is correct, y...

Cannot Get Resolution From ebay CS

I made changes to my account for fees and payments. As a result, the previous biller agreement has been canceled. All good. Except, now I cannot pay for shipping labels. Even though info on account reflects that everything is properly updated. Custom...

Potential Buyer Scam

Recently I sold an item, my most expensive item I've ever sold, for $1,500. All seemed fine. The item had one flaw on it that was well described in the listing. Basically a part that broke off years ago but was glued back on and has been fine since. ...

fedex labels using ebay new labels pages - is there an issue? work around?

issue with fedex label printing - new ebay label pages - using firefox, safari and IE (both with hp envy 4500 half sheet labels and zebra ups 2844 4x6" labels) - same error on all. is anyone having an issue printing fedex shipping labels? no matter w...

Buyer returned without authorization and want refund. Now claiming police report

Hi, I’m a baby seller (as in I only sold like three personal items), and recently I sold an item to a buyer. He suddenly claimed that the package came in empty, and requested a refund. but my item was listed as NO REFUND and I definitely did send the...

Buyer had wrong shipping address, USPS delivered item, now buyer wants refund

Hi all,I shipped out an item to a buyer on June 4th, he then messaged me a day later telling me his ship to address is wrong in eBay and can I re-route the package (from NYC to Las Vegas). I advised him first thing this morning that he can call his l...

Printing shipping label no longer shows discount of retail versus ebay price

Hi sellers--- Sales have been slow so I have not had to print a shipping label with new print label page until today. After I enter dimensions and weight it shows price I will be charged. It no longer shows discount the way the old page used to. Is t...

Possible seller fraud

I bought a digital weight scale that offered free shipping worldwide (a bit weird in itself). I then researched the seller and noticed ALL his feedback was regarding him selling Microsoft Office/Project license keys. I also noticed his account was cr...

60 days gone money is gone seller stole the money ebay automatic system is wrecked!

I have purchased an item from a seller on ebay from China she/he used a nasty tactic of putting the arrival date of over 60 days without me being noticed that I cannot leave feedback after that, he sent me several messages just to keep me on the boil...