Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

Resolved! Tricky situation

Hello! I ordered for the first time from an international seller. I ordered two items and asked for combined shipping. I got no response, but then was issued a tracking number for the items. It was the same tracking number for both, but I was still c...

Who is going to stop Usps from shipping cost adjustments that are incorrect?

I'm becoming concerned that USPS is going to start stealing money from sellers using this Adjusted Label Auto deduction methodRecently I received 2 cost adjustmentsI have been selling on ebay for more years then I can countI have NEVER had a piece of...

Erroneous USPS Shipping Label Cost Adjustment Against Seller's PayPal Account

My PayPal account got charged by eBay for USPS Shipping Label Adjustment. eBay says that USPS claims that eBay purchased label was purchased for Priority Small Flat Rate Box, when Priority Medium Flat Rate Box was used. Actual used was Priority Small...

refund

good dayis it possible to open a case after a period of 7 month without receiving an item from a selleri have been trying to get something the ebay website but can't. please help

2 dale jr. Blow up cars

I ordered 2 dale jr. Blow up cars yesterday for 35.00 each with free shipping and did not receive a email confirmation ?

Question of Claiming return shipping cost

I am a buyer, recently have a return case ( to return camera & 2 lens - have scratch & fungus). Item not as described.Seller promised to refund the return shipping cost GBP 50 to me after he received the parcel. (I have ebay message conversation scre...

Resolved! Auto Returned Refund Won't Go Through

I had a buyer send back an item and Ebay auto approved the return. I just got the item back and went to issue the refund, but the refund won't go through...the message keeps stating there was a problem issuing the refund, try again later. I've tried ...

Resolved! Clothing - best practices for combined shipping?

I've avoided really figuring this out for a while now so I figured I ask how you (other sellers) are doing it. Currently I have combined shipping enabled on my listings but I don't have any rules set up, reason being I have items ranging from say 12 ...

Resolved! Question on return shipping labels

As a seller who offered free returns, with automatic approval, do I still need to click "Buy Return Label" or isn't is already approved and available to my buyer? I don't want to end up with two

Watch your packing

Just a reminder that the mail stream is getting heavy. Ciber Monday deliveries haven't even hit yet and this was my little Post Office yesterday morning Yikes dont know why that is sideways. But you can see that already 2 pallets have been emptied an...

# days allowed for buyer to return item in "item not as decribed case" HELP

I have a lying buyer who won her case against me for an item not as described case. Case was decided on 12/2. Ebay sent a label to buyer. Buyer printed on 12/4 but has not shipped the item. I thought they had 5 business days to ship the item. I calle...

Resolved! Buyer paid and now wants to upgrade shipping.

My buyer just paid for the item and sent a note that he wants to upgrade the shipping. I've seen it mentioned here that I can just send him a PayPal money request for the difference. Problem is, don't you have to have the buyer's email to send the re...

Resolved! Buyer pays shipping

Is there a way to list an item and specify the buyer must pay for the shipping? After the sale is final. I assume once it is sold I would determine the shipping and have the buyer make another payment to PayPal.

Resolved! Misdeivered

I bought a gift last night an expected delivery was 12/20. Tonight it show delivered to NY I AM IN IL. Do I have to wait until after 20th or sincit show delivered am I sol?

Returned item per ebay policies. Package was returned to sender as "no such address"

So I had to return an item due to it being not as described. I went through ebay return system and got approval. I printed out the label ebay gave me and shipped it out. It eventually comes back to me as "returned to sender" with "no such address". H...