Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Started a return, package given to different USPS, will the return still go through?

I started a return for my item due to it not working, and eBay contacted the USPS in my city (from what i can tell), although i dont have a printer so i had to print the label from a relatives house in a very close by city, and i dropped the package ...

Buyer gave wrong address and wants me to cancel delivery

I sold an item and shipped it to the address provided by ebay and paypal, it's supposed to arrive in 2 days. The buyer just messaged me and said that there is a mistake in the house number of the address. "Hi! There was an error in the address number...

Shipping label purchase

I just got to say when it comes to new sellers and the payment is on hold and you can't purchase the label is a bunch of bull**bleep** and needs to be changed for new sellers. It has nothing to do with trust, because trust of what? Are people just go...

Bulk shipping labels - no flat rate Priority bubble envelope?

Did I miss something with the new bulk shipping tool? I had an order going out today packaged inside a USPS Priority mail flat rate bubble mailer and could not find the option to print a label for it. I had to revert to the old - and much liked - ver...

Help Please. Question about policy shipping

Hello. New seller here.I hive a Question about policy shipping.When I try to upload a list, the system tells me that because the product is in the United States, I need to change my delivery status, which was 11-23 business days. Now the system confi...

postage

I have a buyer that has paid for an item but wants me to hold the item while he is on holiday. The item is going through the g s p so how do I notify them?

$100 Free USPS Priority Mail Insurance NOT FOR BRONZE level Top Rated Sellers

Just found out something interesting. If you are BRONZE level Top Rated Seller you DO NOT get the $100 insurance, you only get $50. You have to be a Silver or above level Top Rated Seller to get the $100!!! I just found this out today from the eBay R...

Additional Shipping Cost not being included in my sales

I have lots of smaller items that I charge .99 shipping on. I also have set up, box is checked, I call it out in the listing, that additional shipping is .10. However, when customers purchase more than 1 item, they are charged .99 for each item. What...

Myanmar Address Problem

It's not possible to set my address in being in the country of Myanmar either as Myanmar or the former name, Burma. There are many other smaller countries out there which are available to set the address for. Through searching, this problem has come ...

Resolved! Extra shipping cost

I had just shipped out my items to the buyers and I had to pay extra for shipping because the postage I bought from ebay didn't cover the entire cost. I honestly think it's stupid that I had to pay more because of the packaging I used for my items. I...

Extra shipping cost

I have sold 2 different things lately, A Trombone and a chamber pot, They both were in boxes that I weighed and accurately measured. I even added length if it was 15 and 1/2 inches I would call it 16 inches, if it weighed 5 pounds 8 ounces I rounded ...

Resolved! Request to Void USPS shipping label REJECTED even though never used

I purchased a USPS priority mail shipping label that cost $60. At the post office I asked if there was a cheaper way to send; lady said absolutely and had me buy a flat rate box for $12. I tore up original $60 label, went straight home and voided it ...

Seller never mailed item but marked on eBay as shipped

This has definitely made me decide I will NEVER purchase anything on eBay again.I can’t deal with all this back and forth and complications. I’m SO over it!Anyway, here is what happened:I bought an iPhone from a seller that didn’t have the greatest r...

Tracking Numbers

Hi does anyone know what courier is this tracking numbers are from: LTIUS1103632871YQThank You

Buyer Paid return shipping question

I have a buyer who is not happy with her purchase and wants to return it. She actually purchased three separate items and wants to return them all. She offered to pay the return shipping. Fine. It was a quite heavy box of books, and cost me $5.87 to ...