eBay

Postage wrong on for sale item

I am finding that I have items with postage different then what I set them at as. Like they should be $4.39 and the listing says $2.05. I don't think you can ship anything for that amount. Anyone else having this issue? I've called Ebay they don't kn...

USPS Dead Mail/Recovery Center....what is this?

So yesterday I did some checking on a recently shipped 14 ounce package (buyer paid $9.09 - free shipping) sent First Class, and discovered that it was located in a so-called Recovery Center and is labeled as "dead mail". The only other thing of ment...

Shipping Calculator Blues

Anyone else being contacted by buyers curious about enormous shipping costs attached to your listings? My concern is that I'm missing out on interested buyers/sales because it appears I am overcharging for shipping. Thanks~

Please help me deal with the return

Good day to all! I want to buy some goods, I really like the price! Due to the little experience on ebay there are questions. Please tell me: According to the description, the product is new, fully functional and so on. The seller indicated that he d...

Scan Form not Matching the Labels I Bought

Not sure what happened but today I noticed that the 11 labels I bought and put on packages were fine BUT the Scan Form generated said 15 labels. Will have to have carrier scan 11 packages because the scan form is their only confirmation of what I hav...

Item Stolen from Package

I just received a disturbing message from a buyer. I shipped his winning items to him and they were successfully delivered, but he said when he arrived to where the package was delivered it was torn open and the contents removed.The value of said ite...

Am I protected from defects if USPS loses a package?

Usually eBay removes and defects if the delivery is late on a package as long as they see that I dropped off the package at the post office within my handling time. However, I've had a few customers within the past few months that never got their pac...

Return shipping label being rejected by USPS.

I do not understand what is going on with the ebay return labels. I send all my stuff with USPS priority mails. I had some returns lately, and those returns were automatically approved through ebay under their return policy. However I have numerous b...

Combined shipping?

It use to be easy to combine shipping on more than one item but I can't figure out how to do it since the change. Anyone know the answer or that can help would be appreciated. It sure would beat having to manually input the tracking number and above ...

Buyer has item already but it shows that has not been delivered.

Ebay's Error Cost Me $15.00

I learned something that I want to share. Very important and will save you a lot of money and frustration. Its a long story but its important.I put an item to sell on Ebay. I was given the option to have this item be sent USPS Retail Ground. This was...

Received 2 returns for item I didn't sell

I've been a very long time buyer on eBay. I believe I've sold things maybe 5 times in 20 years. Nothing in the last 5 years. At any rate, I just received 2 "returns" from 2 different people across the country. These are not items I've sold, and I'm a...

Missed customer's email to change Ship To address

I've been completely overloaded with emails from customers, way more than usual. It's been insane and it becomes VERY tough to get the emails all responded to before I get the work done for the day. Because of that, for a few days I had to respond to...