Shipping

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Shipping

Hi eBay ForumI was hoping for guidelines, as this is abit weird.I had a buyer order a item, however he wrote hes email in street adress in both Paypal and Ebay.I contacted him, and he provided me with the correct street name. I send the package today...

They "shipped" the item before it was even released

Hello, I bought an item yesterday, today I received that my item has been "shipped", it can't be, the DVD release date is 07-12, 10 days from now! I found this pretty weird and want my money back. I already knew it was going to take a while to get sh...

Resolved! Very frustrated with the eBay buyer protection, now I lost both my purchased item and my money

I always trusted eBay as a fair company, and the way they present their buyer protection made me think it should be worry free buying things on eBay. However I had a recent experience that is ridiculous how ebay handled the case and now I lost both m...

Please Help: Bought a Macbook Pro with Firmware Password

I brought a good condition retina Macbook Pro 2018 from eBay. I was able to set up the machine and all. However, I forgot the login password and had to use the icloud reset option. The computer prompted a firmware password entry and is now locked. Th...

Insurance claim about to expire

I shipped a lot of teacups & saucers to a customer on 8/26. It arrived on 9/5 and the customer wrote me that day to tell me that when the box arrived it looked like it had been through a war zone. I had purchased ShipCover, so I went ahead and filed ...

Using USPS Retail Ground for zones 1-4?

Did we get a definitive answer as to whether this is still only available for hazardous or live animals?

SHIPPING LABEL CHARGES ARE WRONG

After shipping for over 17 years, and thousands of packages, I never had so much trouble as shipping one package this weekend. A 16 lb package, going from Illinois to California Parcel Select is charging $69.44 printed with an Ebay label. When callin...

WEIRD TRACKING NUMBER ISSUE

I sometimes track packages by clicking on tracking numbers that can be seen in eBay. I also sometimes track by copying and pasting these numbers into websites operated by UPS, DHL, etc., because often, more information can be seen than when tracking ...

TRACKING NOT UPLOADING ON PAY PAL RIGHT FROM E BAY

I have to now add all my tracking info on every sale on e bay. The system is not working right. E bay says its pay pal. Pay pal says its e bay. If this junk keeps happening. I am out of here. It is not right that I have to add my tracking on every sa...

package status updates

are you able to get automatic tracking info sent thru email or text from ebay

Buyer wants to return an item when I stated no returns

In short, I sold a small touchscreen that controls a whole house home audio system in flawless condition and stated returns not accepted. Buyer has had the item for 2 weeks when today I receive a return request. Buyer states item is old, yellowed, an...

My zip code on shipping labels are wrong.

I changed my addresses with eBay months ago but when I print labels, they still say shipped from my old zip code. The correct return address is shown but the zip code generated by the shipping label is wrong. I've removed all of my old addresses and ...

Out of the country and unable to ship immediately

I left the US for a business trip to China, leaving two items up for auction. While here, one of the items sold, but I won’t return to the US for another 18 days. I have notified the buyer and offered a full refund if he is unwilling or unable to wai...

Why is eBay meddling with my shipping options? They hide the better options!

This has happened twice today that I've seen. I always offer an expedited method as an upgrade option. Today I went to see why an auction winner hadn't paid and noticed his invoice showed two standard services, both over $20. The USPS Med FR Box opti...