Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Item returned because buyers mailbox was full...

Mu buyers mailbox was full, so USPS is returning her order. She still wants it and has asked to re-pay for shipping. I no longer have Paypal to send her an invoice. How do I proceed? Is it easier to just refund and start over?

Postage to Uganda is sooo high

Am trying to buy things from ebaybut the postage is too highby now i would have already bought like 10 itemsbut you find sometimes the postage is more than the cost of the product

Order not received. But case closed

Thank you in advance for any suggestions. Ordered proxa brushes ($29.99) and they were never delivered. On September 16 I received a letter from the seller stating that if they had not been delivered, they soon would be. When I contacted the seller t...

User avatar by Pathfinder
  • 113 Views
  • 2 replies
  • 0 helpful

Post office not scanning in packages!

This is repeatedly happening. I have my scan form scan in 20 - 50 packages sometimes, and the post office never does the acceptance scan on the actual package. It looks like I never shipped the item I have had to refund buyers multiple times only for...

international hub

How they don't even have a customer service email, what should I do if I have a problem with shipping a product from their international hub??It was very bad experience, the seller is amazing and shipped the item on the same day but all the problems ...

User avatar by Enthusiast
  • 78 Views
  • 1 replies
  • 0 helpful

How do sellers ship large light weight inexpensive items?

Is there a reasonable way to ship larger lighter weight items that doesn't cost more than the value of the item itself? For example shipping a new unused package of puppy piddle pads or doggy diapers valued at less than $20, but can only fit in a lar...

Resolved! post office lost package for a month, sent new item to buyer. now 2 receipts same tracking #

so i used kiosk in usps location. never had a problem putting in the metal pulley thingy which puts package behind wall. for close to a month no movement, they started a tracing claim couldn't find it and closed it. first item was paid sept 13th. tra...

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eBay has charged me twice for shipping

Sold this guitar and while trying to create a UPS label, eBay also charged me for a USPS label. It was almost like eBay did an autofill. Is there any way to actually talk to somebody at eBay to straighten this out and issue me a refund? In all my loo...

Shipping of " WW2" Ration Stamps

Is there any way of shipping WW2 ration stamps (which weigh less than an ounce) economically WITH TRACKING other than using USPS Ground Advantage since you cant get tracking on first class mail?

Resolved! Alaska Shipping

I am trying to ship an item to Alaska. The USPS insists it is a non-deliverable address, however it is the office of the city of Seward and the order placed by its police department. A google search shows the street and address exactly as the order, ...

End ratings for giveaways.

I was going to sell some books that aren't rare. But, they should still have some value. There are many copies available for about $5, and free shipping. That's how much the media mail rate is! How is thay even possible? It seems like a scam to impro...

Resolved! Invoice for postage due and reshipping?

My buyer didn't change her ebay address and package was returned to me postage due. She still wants the item and I need to collect the postage due and postage to resend the item. How do I do this?

How to add a new shipping carrier in Ebay

Hello.I have the following question for you. I want to use the new delivery service for my goods, but the problem is that ebay does not scan the track number and I cannot find the delivery service when filling in the track number.Please tell me how t...

User avatar by Rising Star
  • 248 Views
  • 2 replies
  • 1 helpful
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