Shipping

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eBay Tracking Status Updates

Update as of October 27th, 2025The Product team has confirmed that this issue is now resolved. Tracking events for impacted orders have now been backfilled with USPS tracking events. -------------------------------------------------------------------...

Unfair feedback on global shipping program

Order number: 02-12393-95068This item received negative feedback for late arrival you have refused to remove the feedback and this is a global shipped item.The buyer paid on the 29th November it was picked up by yodel same day and sent to ebay hub to...

Export orders with Dims & weights

Hi, I need to be able to export orders with weights and dims then bulk process the orders for shipping then import back in. I have the process working but unable to get the dims and weights ? Any help appreciated.

Package stamped Postage Due

I had a package delivered to my porch today that was stamped Postage Due.The seller had put it in a small Priority Flat Rate box and put a Ground Advantage label on it.The package was delivered and I didn't have to pay the postage due so will it go b...

When does the clock start for shipping time with Scan form.

Is it when it's officially accepted? Say, I dropped off 30 packages 3 days ago on Saturday, and now it's Tuesday. Scan form was scanned before close on Saturday at the PO. However, they were 'Accepted' today on Tuesday.So does that mean the time star...

Resolved! Confused about shipping price using dimensional weight. Any guidance?

Am I missing something about FedEx’s dimensional weight calculation when purchasing labels through eBay? Here’s what happened: I purchased a label for an item (nearly 4 lb). I carefully measured it using the largest exterior dimensions(29x14x12”) and...

Resolved! label is printing with the left side margin cut off

My eBay labels used to print with enough of a margin all around the text so I could easily tape the label to the package without taping over the bar code. Recently it started printing the label in the upper left corner of the page with a left margin ...

Ridiculous pathetic slow and expensive eBay International Shipping

I have sold 2 items to Germany - using eBay International Shipping (postage: 16 USD - my bad, for the same price and package weight I could just used USPS, too! I should have - never again). Tracking info gets updated like every 10 days, and NOT with...

bulk label printing shows an error

either ebay or the postal system has an issue with generating labels, anyone know ??

shipping coins

I would like to know the best way to ship coins.

High priced item insurance

What are you guys using when selling a high priced item such $250.00 or more?

Contesting UPS overcharges for properly weighed and measured package - Need the link please!

Ebay has become so seller unfriendly. The automated assistant is worthless, there is no link to contact someone int he email you get saying Oh we are increasing your postage on an item because we assume YOU did not weigh or measure it correctly. I wa...

Resolved! Any discount on ebay branded shipment supplies

Are there any discounts available to sellers at all (or will be in the future) from the official store for branded boxes/envelopes/etc? Bad enough we get hit with all the commissions of at least 16% or more. Most of the carriers that ebay has shippin...

Resolved! Excluding one listing from EIS - did I do this right?

I have a DVD set that says it has a US federal exporting restriction due to its content about firearms. I want to be as sure as possible that I only sell it to a US accountholder. I made a "business policy" with applicable shipping country exclusions...

Sold item to Guam and need HTS code for Customs form

Hello! This is my first time running into this customs form field so I'm a little lost a need some assistance. I sold a resin cemetery flower vase to a buyer in Guam and when I went to print the shipping label through ebay, there is a customs form fi...

USPS shipping issues

I continue to have USPS Shipping issues. Does anyone else having same issues? Tracking seems to be not updated for several days or the shipment doesn't move for several days. I understand that it is the Christmas season but packages from NJ to Indian...