Shipping

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FedEx and UPS Shipping Updates

UPS is updating its Domestic Large Package Surcharges (LPS) and Domestic Additional Handling Charges (AHC) fees starting August 17.Domestic Large Package Surcharges LPS will no longer be applied to Domestic Packages based on length plus girth Domesti...

Ebay Tracking Not Upload

An other large sellers having a issue where the part has been shipped tracking send to ebay, it's in the order information. But the order is still in Awaiting Shipment? Ebay seems to think it's a issue they are having, but i cannot get any clear answ...

Refund Requested - Defective Item (NOT)

Sold a brand new fan blower motor for an appliance, shipped in factory certified box. Buyer claims the item is defective and is making noise. More likely a buyer's remorse after they installed it and it didn't fix their appliance problem or their app...

Can I refund a buyer return shipping since I accedently list the item in the wrong size catagory...

I want to refund a buyers return shipping because I accidentally listed an item the wrong size and don't want them to pay the return shipping. Is there a way I can choose my return amount?

Fedex SmartPost Question

I sometimes sell shoes, and I recently discovered that it will generally be cheaper for me to ship them via Fedex SmartPost as opposed to USPS. I tried doing a quick Google search but couldn't find what I was looking for. So my questions are... does ...

Shipping to Singapore-"Not Specified"

I put something online with "free local pickup" and "Expedited USPS Shipping" to be paid at the rate ebay calculates within the United States. Someone recently made an offer on the item at a price I'm willing to accept, but they are asking for it to ...

ebay unethical practice on return label

Here is what happened to me with ebay - I opened a return request for an item and the return ship label came out as "No postage required if mailed in the United States" which made me think shipping was free.I have returned items before and when I pri...

Shipping

I'm just wondering what's the cheapest way to ship. Between Ebay fees and shipping its hard to make money unless you buy dirt cheap.

I’m needing advice please

I sold an item to a lady in Georgia on 7-19-2019 and shipped it the morning of 8-1-19. I receive a message on Saturday (9-7-19) stating that she didn’t receive it. It ran through my head why was she waiting a month and a week to get ahold of me. Howe...

Shipping to Mexico city

Is it safe to ship to Mexico city? Sneaksforyou

USPS May Leave Universal Postal Union Next Month, Good Luck Chinese Sellers

This should have a major impact on ebay Chinese sellers if it happens https://www.freightwaves.com/news/us-to-leave-global-postal-union-next-month-barring-last-minute-action-exit-could-send-global-parcel-rates-soaring

Resolved! Buyer states item scanned delivered but not received

USPS scan shows item delivered today. Buyer contacted me through eBay Messages stating she knows it was scanned delivered, but it was not in her mailbox. Low value First Class domestic shipment. What should I do? Thanks.

Buyer wants return/refund for item damaged by mail carrier- Is the seller responsible?

I sell flat holiday cutout decorations mailed in a rigid cardboard mailer with DO NOT BEND stickers all over it. Clearly, USPS folded it in half and delivered it. Buyer chose First Class non-insured option instead of Priority. I offered a discount fo...

Global Shipping :|

I usually forget to turn Global Shipping OFF on all of my listings, but I guess I forgot to. I accepted a lower offer on a book (brought it down to $13.99) before I realized it was a dang international buyer. The book is 2 lbs 11 oz, so it came out t...

Purchase History page shows item "shipped" when in fact it has "arrived".

When i look on my Purchase History page it shows 2 orders "shipped" when in fact they have "arrived". It's a blue box with the tracking number. The box usually turns green when the item arrives. The items arrived a week or so ago, yet the box is stil...

Shipping and Tracking is Not Good for Seller

Dear Ebayers, While Ebay is great about so many things, the shipping algorithm is apparently last generation. I upgraded the shipping on an item to Priority from the Ground shipping (USPS) which was in the listed item. However, after going and checki...