Shipping

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Return Shipping

Okay, so I purchased a device from a seller who offered free returns. I received the item, turns out it was fake so I returned it, everything was going smoothly until the expected delivery date came around. For some reason, USPS is telling me "Addres...

ERROR MESSAGE

i’m trying to print a shipping label and keep getting the below message. anyone else dealing with this ? It’s not you. It’s us.Our server is down, but we’ll have things back to normal soon. If you still need help, visit our help pages.Go to homepage

Receiving Final Value Fee Credit after Buyer returns item

I had a question about how I will be receiving my final value fee credit, since I am new to eBay returns as a seller. I sold an item, and the buyer decided to return it, so it is in transit right now. Once I receive the item, I will inspect it and th...

fedex smart post over charging

Why is this and some other buyers of mine being charged more for shipping then I am.

Funds on hold, no delivery confirmation.

So im still under 25 item sales so ebay randomly withholds funds for some of my sales till theyre marked as delivered. A package I sent out was marked as "recipient not available". Theres was signature confirmation, so Im not sure what the issue is. ...

Sold while on vacation, suggestions?

We are new to ebay and our 3rd item sold faster than we expected. It sold on Sunday (today is Monday), and we are away on vacation until Friday. We found posts that describe how to deal with this in advance, which we can use in the future. Any sugges...

Item not received, returned to seller as not delivered

Hi, I bought an item, which wasn't received and was returned to seller, as long as courier could not find delivery address. The item was from Germany, not China, so I was able to communicate with the seller and we managed to agree to send it back to ...

Seller intercepted package when it was about to be delivered

I bought a $40 3DS on buy it now and paid immediately (obviously) with my card. The seller did a return to sender interception when it was in my town. It was maybe half a day from delivery! I’m a bit confused is there any reason they could’ve done th...

$18.15 Postage due after seller mistakenly ships item "EXTREMELY URGENT EXPRESS MAIL" (Facepalm)

Hi guys, I hope someone can help me here.A seller recently shipped me an item for $21 + $7.35 shipping and used a USPS Express Mail envelope when they should have used a USPS priority mail envelope. The package has a Priority Mail shipping label, but...

New labels already wasting my time

Ebay just can't leave anything alone. Once again they have a handful of web coders probably about to get laid off and they come up with a brilliant update to save their jobs, all while complicating things for millions of sellers. I had to print four ...

New seller shipping page full of glitches

Is it just me or is the new seller shipping page awful?Everytime I put in the shipping date, it always prints out the day before what I actually put. I have been putting the shipping date two days in advance just to get the right ship date. I also I ...

seller not sending shipping refund

I recently bid on a large lot of books-seller had priority mail shipping on them-so I asked before bidding if he would ship via media mail-the auction was almost over so he said he could not adjust the listing but would take 20.00 off the shipping to...

Resolved! i didn't receive my order ebay and seller is unavailable

Seller profile is inactive, I have not received my purchase, and I have not returned the money.I was just hoping to have delayed the shipment.I have never been so disappointed!

Store on vacation

If I put my store on Vacation and a buyer buys an item while I am gone and it states I will not ship till I return. Why is it against me on my seller rating and I get marked down in my rating? What good is it to post on vacation when you get demoted ...

New; Print your shipping label...Error on delivery date

eBay’s new shipping label page…look at the expected delivery date your customer is to receive their package…this date is the same as the purchase date!I hope eBay doesn’t show this date to our customers…