Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

SHIPPING CHARGES

FOLKS IS IT JUST ME OR ARE PEOPLE STARTING TO MORE AND MORE COME UP WITH JUST STUPID SHIPPING CHARGES. I AM A HUGE SLOT CAR COLLECTOR AND HAVE BOUGHTEN AND SOLD HUNDREDS. I HAVE BEEN ON E-BAY SINCE 1998 OR 21 YEARS. I HAVE NEVER SEEN AN HO SLOT CAR T...

eBay Customer Service is Sooo Frustrating!

I've contacted eBay customer service multiple times for help with my buyer's return. Each time I have been told something completely different. The third time I was told I needed to spend $16 to ship a broken item back to me and was told that eBay wo...

Delivery delay due to buyer’s home country Post Office

I sent an item to Canada just hours after I received payment using standard registered shipping.It reached Canada three weeks ago two but since then there is no progress.Canadian post is not replying to my query, and my local post says they can not c...

Product NOT DELIVERED!!

Do NOT buy from this seller!!! We purchased a product that was NOT DELIVERED!! And the seller and EBAY closed the case with NO REFUND AND NO PRODUCT!!!

Regarding custom duties for shipping of iphone from US to india via usps priority mail

Recently won bidding of iphone(410$) from US seller.I have kept pending of payment because ,i asked seller that whether i have to pay any custom duties and tax while receiving product in india.He said nothing i have to pay,and in ebay site also no cu...

Resolved! International buyer wants item shipped to U.S. but not able to change address?

Buyer says in the past the seller "did something" to fix this problem. I have no idea, the sellers side of things are so locked up I can't change anything on an order. Buyers international address is already on the order details, so it seems to be st...

Items listed as "No Return accepted" - item as described but buyer still wants refund

I recently posted an item with No Returns Accepted clearly stated in body. Buyer purchased item and it was shipped/received. About a week later he opens case for refund/return and said it would not fit his oven - he needed a different part #. Am I ob...

Shipping restrictions on packages sent through the Ebay system with Fedex

I have begun to have a problem on packages that I ship through the Ebay discounted shipping system with Fedex(I have only used Fedex so I don't know about other shippers). This is a totally new situation after 10+ years of selling on Ebay. What is no...

USPS Insurance Option Has Disappeared

So when I ship something heavy or big Parcel Select I like to insure it. I also like to add additional insurance to Priority Mail shipments over $100. Today I printed my daily labels and added insurance to a Parcel shipment with no issues, but when I...

Resolved! Free Shipping Returned Item, Neg Feedback Left, Neg Feedback Disappeared

I complied to the seller offers free returns on 6/1 in order to keep the 10%, figuring it would offset my free return costs. So far, I've had 2 returns, both shoes, where buyer picked 'didn't fit'. The 1st pair was returned a few weeks ago. The buyer...

USPS Package Acceptance Pending, Item location says USA but its in China Why does Ebay allow this

My tracking saysShipment Received, Package Acceptance PendingBENSENVILLE, IL 60106 The auction item location says USA so I ordered, late on I see the seller FB says China. What these sellers are doing is misleading items location and Ebay allows it. ...

Resolved! USPS Package returned "NO SUCH NUMBER"

So I sold an item and shipped it out priority. It was supposed to be delivered today, but when I checked the tracking it says "No Such Number" and is being returned. When I looked the address up on the USPS tool it seems to be there and did not give ...

escroquerie d'ebay

i recently bouhgt an item on ebay about 55 dollards.on the annoucement of the object it was indicated not delivery charges,nor any additionnals cost.so the object ad to cost me 55 dollards delivered to my door.but the delivery guy UPS me climing 44 d...

Resolved! Refund help

If I automatically refund the money through pay pal will eBay know and refund the seller fees?

Forced to refund a buyer for a new item returned in a used state

I received an order from a buyer for a drum head 5th November 2019. The buyer then opened a return case stating item didn't fit and adding that the buyer had ordered the item by mistake. I received the item back with the sealed packaging open and wit...