Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! sellers are no longer protected from shipping damage and part swapping fraud

buyer claimed shipping damage on $525 radio plus ship. Buyer refused to allow ups to pick up item for ship damage inspection. buyer refused to post picture of damaged shipping boxes. I double box these and never had ship damage. buyer posted pictures...

Can't Select Priority Mail on eBay?

When I'm listing an item, eBay lists Priority Mail as a choice, but it won't let me select it. Is anyone else having this problem?

Resolved! Buyer Wants to Cancel Unshipped Item by Requesting Return

I sold an item last Saturday (a regular auction, not Buy It Now). After 5 days and 2 invoices sent, I still hadn't received payment, so I opened an unpaid item case. This morning, I wake up to three e-mails: One from eBay saying the buyer paid, one f...

Zebra 2844 printing only half of label (11-08-19)

I have searched the web until my eyes aren't working properly. I scored on several Zebra 2844s. I am trying to use one with Windows 7/Chrome/Ebay to print 4x6 shipping labels. The printer is completing the self-test fine but when I select it to print...

Resolved! TBA tracking for the buyer on ebay

Notice the tracking on my order was a TBA and a number . well you cant pull that up anywere to follow your shipment like with USPS UPS ect. Basically its a way to ship to buyers and not give a tracking number . Might as well not give this TBA at all ...

wow...

Yesterday got few chargers for the specific battery.. sadly the battery does not fit the charger, contrary to listing...message that I got from the seller.. "..Hi,These are sold all over ebay daily. 1000s a month.The xxxxx length battery is very tigh...

Return Item not as described

Item was for lot of 1500 pokemon cards, I realized after he didn't ship, I messaged what happend and why was it relisted? He said an error I'm shipping today. He did not ship until the next day. He described the lot as in good condition and near mint...

The seller shipped after I got a full refund

Hi, folks. Sorry for the long explanation but please bear with me. Recently, I opened a case for an item that has never been shipped even after thelatest estimated delivery date and got a full refund from eBay. Before opening a case, I repeatedly ask...

Resolved! Shipping

I got dinged by eBay for shipping "late." In fact, I was asked by the buyer to delay shipping for a week until he arrived home. Any thoughts?

Calculated shipping costs

I would like to know how eBay determines the shipping costs. I recently had a purchase where I had it listed as Calculated shipping costs based on customer, using First Class Postage, with a weight of 13 oz, and dimensions of 8 x 11 x 2. The customer...

Please help

So someone purchased my listing so i sent him a message to please confirm that that was the correct address, random person out of nowhere messages me that he was the buyer and to please ship to this address 10 minutes later original buyer messages me...

Buyer changed address AFTER I printed the shipping label. Is this a new scam?

The buyer changed the address after I printed the shipping label. I was not notified of any address change. I would not of put the package in the mail. The buyer first claimed she never received it and wanted her money back and then changed the story...

Return shipping label

I'm new to ebay. This is my first return. I got an email saying the seller sent the shipping label. This is what I get when I open the email. There is no attachment attached. Is this all the seller has to do for the shipping label, or am I supposed t...

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Buyer wants to cancel after paying

A buyer wants to cancel an order after paying and I’ve already printed a shipping label. It’s past the one hour end of auction. He claims that he’s tried unsuccessfully to cancel but I’m not sure where he’s trying. I’m fine with him canceling but I d...

Buyer claims defect. Opens return. Closes return without returning item and still wants refund.

A seller bought a fleece jacket. Claims the zipper gets stuck. She opened a return. I got a message from eBay that the return was approved, that they have asked the buyer to send it back and will share the tracking info with me when she does ship. A ...