Shipping

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buyer never tried to return item had credit card company reverse payment

Sold an item. Buyer paid, We shipped. The next day the buyer asked if the item would fit their golf cart. We informed them it was a speed controller for a forklift and had no knowledge of if it would work in their golf cart. Went as far as to recomme...

Where is my ebay post i created?

How do I find the question I asked the community?Where on eBay do I go to find my postI asked a question about an item that never came up, and now the seller has disappeared and I can't even click on my item because there's no picture of it.

What does the 'H' (in a box followed by three other numbers) mean on a paypal shipping label?

I've seen 'C' and 'R' before (which I read mean city and rural as I've read) but this is the first time seeing an 'H' and am just curious since I've never seen it before out of hundreds of labels. Thanks!

Resolved! Damaged, but insured.

I sold a monitor and a small portion of the corner of the monitor now has a few dead sub-pixels. It was damaged in shipping, but I purchased insurance for the shipping and the buyer refuses to use the claim that I paid for. Am I required to accept a ...

I have an issue.

Hi, I sold a cork, I shipped it out and he/she never received it. I shipped another cork, It was received. Get a message through eBay demanding I pay $10.95 for shipping she had to pay to post office to pick up her package. Now this cork and all of i...

15 Years on eBay - I need to understand what happened on my first buyer dispute - horrible call

I won't bore you with all the details, but here is the meat of it. I sold a very collectible factory new sealed book for $150. Buyer receives, I ask him to confirm everything and let PayPal know (to confirm delivery and condition) to release funds (a...

Can A Buyer Close A Dispute After Asking eBay To Step In?

Pretty straight forward question, does a buyer have the option of closing the dispute after they have already asked eBay for help? Thank you.

eBay Shipment Tracking Inaccurate

I sold a laptop a week ago & shipped it USPS Priority Mail. This is the service I use most often as I can take advantage of flat rate shipping. I sent 3 shipments this week & the other 2 were delivered and PayPal released my funds shortly after deliv...

Can someone Please translate this spanish message?

Cuanto me sale el envio a Saltillo Coahuila México codigo postal 25180 ???

How can I change shipping method, at buyers request, after buyer has paid

I sold two heavy items to the same buyer. On the first item he purchased it at the listed price. I have immediate pay selected so he paid for the first item. The second item he made an offer. I accepted the offer and asked him to hold off on payment ...

Return Scam?

I just experienced my worst fear on eBay and got screwed! Sold a "buy it now" baseball card for $550 and is worth at least $1K if not more. Anyway the buyer said he wanted refund because he claimed description wasn't accurate. I listed what flaws wer...

Name change different than paypal name and address

Have a buyer of a very expensive item. Verified that whatever paypal account she paid with had to be the exact address on the paypal payment. She agreed after verifying with her (name on paypal is not hers but someone elses). Package goes out with th...

Stamps.com didn't send eBay a tracking number and now it is marked OVERDUE

I am wondering if anyone has had this issue with Stamps.com. I shipped the package on time (yesterday) and it even shows it as shipped in my Stamps.com history. I shipped other packages yesterday at the same time (same scan sheet and everything) and ...

Buyer wants return almost 90 days later

I sold an electronics item almost 90 days ago. The buyer is saying it stopped working and wants a refund or replacement. I don't owe him anything, right?

Sold an item as local pickup. Agreed on Cash, buyer paid with PayPal. Do I have seller protection?

The buyer went back on his selection to pay upon pickup with cash and just went ahead and paid $500 with the PayPal option for whatever reason. What kind of seller protection do I have? Can't he just do a chargeback on his credit card for the PayPal ...