Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Shipping from UK

I have won 2 items in the UK and the seller is using the Global Shipping Programme to ship - ebay have set the shipping way too high on the invoice for the small items won - how/who do I contact to get shipping adjusted? - the seller says he cant cha...

User avatar by Adventurer
  • 232 Views
  • 3 replies
  • 0 helpful

Parcel Select

Ebay, isn't there anything you can try to negotiate with USPS to get the instore retail ground rate and the online Parcel Select rates to match up? Ebay have you noticed a common 16x12x12 box has literally tripled in price? Both services are ground a...

User avatar by Adventurer
  • 302 Views
  • 7 replies
  • 2 helpful

Global Shipping Option question

Searched forums to no avail....This has happened on occasion more than once .....Item listing with free domestic shipping. Shipping method is Priority Mail Medium Flat Rate Box.Canadian customer bought item through Global Shipping. Shipping to the gl...

User avatar by Thrill-Seeker
  • 225 Views
  • 4 replies
  • 0 helpful

Resolved! Refund for a non working item

Hello all, I have a really frustrating case. I bought an item from a seller. The item that I received is not working and I contacted the seller. He/She asked to provide a video with my problem (although I had already sent photos). Now the seller is n...

User avatar by Rising Star
  • 217 Views
  • 4 replies
  • 0 helpful

Sent CD's via Media Mail - UPSP open and Charged Customer

Sold a 50 count Spindle of min CDR's and USPS opened it - marked on the package does not qualify and charged my customer $4.60 postage due. I am 99% sure those fall under whats needed for Media Mail rate - was I not correct on this? What is the chanc...

User avatar by Adventurer
  • 584 Views
  • 4 replies
  • 0 helpful

eBay seller hosed me and eBay won't help

I bought a vintage drum machine for $1000. After confirming with the seller that the item was in working order I purchased it nervously. When the item arrived at my house it did not work at all, was missing key features and was different from the pic...

User avatar by Rising Star
  • 235 Views
  • 3 replies
  • 0 helpful

A seller accused me of being a thief and a liar

I refused a package in person at the Post office, and even though I communicated with eBay and Paypal about the refusal in terms of having it documented as being returned to sender, they were accusing me of having had the item the whole time and stea...

User avatar by Not applicable
  • 1373 Views
  • 42 replies
  • 0 helpful

Resolved! New shipping labels page

I really wish ebay would stop rolling out updates to pages that don't need it and get around to fixing the stuff that is broken around here.

I don't Think the USPS Knows How Much They Are Shooting Themselves in The Foot!

The USPS is going to lose so much business with their latest Price Gouging. I just had a customer inquire about shipping a book Overnight Express. I quoted him approximately 26.50 because I thought it would fit in a Flat Rate Overnight side loader an...

Using eBay to ship non eBay items.

I remember being able to ship non eBay items with the same discount through a link for usps. Is that still possible? i have some items I need to ship and don’t want to pay the high prices of shipping through the post office.

Ebay Need to Fix automatic returns its ruining Sellers

Ebay said automatic returns was suppose to help sellers who are busy. But instead it's making the situation worst sellers have no time to help buyers. Buyers don't ask for help anymore or even send you a message they just go straight to the return an...

Resolved! Invalid zip code

When I try to print a label on ebay, the zip is coming up as invalid. I also tried at paypal. The zip that comes up when I try to print in paypal is wrong. When I edited it to the correct zip 97251-9616, it converted back to the old wrong one 97230. ...

User avatar by Trailblazer
  • 2582 Views
  • 6 replies
  • 0 helpful

Resolved! shipping calculator

hi,the calculator gives the option for USPS retail ground when listing.however when i go to print a shipping label it only gives the option for priority.please help.it is a large item and 9 pounds.i am out 20 doaalrs.if i buy the priority option.

User avatar by Adventurer
  • 189 Views
  • 1 replies
  • 0 helpful

Resolved! If I deny a Return can buyer leave feedback?

So I had item sold and after he received it, he asked to return it cause he didn't read the ad and thought it was something different. He assumed it was steel when it was aluminum (I even stated it was aluminum in title) I know I can deny the return ...

Problem with zip code

When I tried to print a label on ebay, I got this message "Error generating label: Missing or invalid Ship to postal code" (97251-9616). I checked paypal and the address and zip are the same. I tried to print the label on paypal and the zip code chan...

User avatar by Trailblazer
  • 1728 Views
  • 7 replies
  • 0 helpful
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