eBay

buyers getting refund for item not received case leaves sellers open to abuse by dishonest buyers

I have been getting a number of buyers claiming that their item has not arrived, however, unless I have a business account or pay for tracked service via royal mail I cannot prove the items have been delivered. This i feel leaves the private sellers ...

Can't Tracking SpeedPAK

Dear Ebay team, please check all my order.I don't know where is all of my order now

GSP shipping charges

So... when someone purchases something through the GSP, how are the shipping charges calculated to their address? Is it done based on listing information or are they sent an invoice after the item is delivered to the GSP processing center and they ca...

ebay shipping supplies 4" cubes and bookfolds oh my

Can we hope to see 6" cubes in the future? Don't see much in the way of "holiday' supplies though. Although the 8" cubes are back in stock.

Shipping options

I am new to eBay. How do you determine how much to charge for shipping? I won't know the dimensions of the box when I am first listing an item. Do most sellers charge a flat rate or offer free shipping? It seems too complicated. I will only be sellin...

Item Damaged In Shipping Internationally

I shipped a PS4 Pro to Mexico and while at the post office asked if they had a bigger box to put it in. It was in the original packaging with all the protective elements. They told me they didn't have any bigger boxes and assured me it would be fine....

Refunds not working?

Anyone else having issues refunding buyers through paypal? I had a buyer that contacted me that he made a mistake an wanted to cancel his purchase before shipment. Normally not a problem at all. I selected to cancel the order - but Paypal failed to r...

Can't print label: "Missing or invalid Ship to postal code"

I just sold a unit to someone, and the ebay shipping function tells me his registered zip code is not valid. The sales email says I'm eligible for seller protection, but I don't want to send to the wrong address. I sent a message to the buyer, but I ...

What is going on?

Ok I had ordered something from China or somewhere in that area.... anyway I had gotten a message from the seller if i want to cancel my order.... I said yes but haven't heard from him back.... Am I being paranoid or should I leave it alone?

Does the Post Office charge extra to customers if i use fragile stickers?

Does the Post Office charge extra to customers if i use fragile stickers? My postmaster said they would be charged at pickup? I’ve never heard such? Does anyone know if this is true? She said to write it with a marker on the package. If it is true do...

Question on Refund Requests

The last time I needed help, the buyer had requested a refund because I hadn't listed the measurements in my listing. I received the pants back and they were the correct measurements according to the manufacturer tag so the buyer saw the opportunity ...

nunca recibi el producto y el vendedor dice que me llegara y lo pague desde el 30 de mayo

Returning an item

I need to return a print head . A shipping label link was sent, but an error message says unable to print do to technical error try again. I have tried to print everyday for 4 days. I have to send back by Dec. 3, but can't print shipping label. HELP

Shipping Metrics Question

Last week my USPS carrier did not take my packages from my mailbox....they literally just threw my mail on top of them. I called and explained that it is important that they are picked up and scanned on the day they are mailed. She said they had a su...