Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Customer requested a delay in shipping

Last night an eBay member purchased 3 CD's and is in North Carolina. With the hurricane coming near his area we agreed that I would not ship until Monday Sept 9th. Would this effect my rating for shipping on time? I always get my stuff out the same d...

Shipping Magazines

I have a ridiculous amount of life magazine and sports illustrated I’m trying to find the most cost effective way to ship them sports illustrated is easier because they’re smaller my real problem is from the LIFE they are so big I can’t find a way to...

Buyer paid by Paypal for pick-up only item

And only one reply to my many email attempts- (Monica will call tomorrow about pick-up). Well, no call from Monica in a week. I feel like Im in limbo, how long do I have to wait?

Does a buyer pay less when they return an item back to the seller?

I had a return from a buyer because the jeans did not fit, I accepted and I have received them back. When I shipped them to her I sent them in a flat rate priority envelope because they weighed over a pound. She returns them back to me in the same en...

Buyer sent item back without going thru ebay and Buyer's paypal was france not usa like his address

Well to sum it up buyer wanted to return a $95 item he bought from me. The thing is he never went thru ebay return process he just shipped on his own and sent me a msg about it. Item did not work with his specs on his computer. I look into my paypal ...

Does anyone else hate the new label printing page?

I've been avoiding it like the plaque but today I discussed that the old "Go to classic label printing" link has been replaced with "Where is classic label printing?" and there is a survey on that page, so basically you have to use the new page now -...

Question about 5 Business days to return item (30 Day free returns) Changed mind

Hello. Ive searched for this and found some threads with some info but no direct answer. I have a question about an item being returned to a seller with the free 30 day return policy. The return was set up as changed mind. The email received says "Sh...

eBay has false information on site!!

So I contacted eBay because I’ve been a seller for some time and my payments are still being held. I’ve been tired of paying for shipping cost out of pocket right away (apparently a huge topic on eBay and PayPal forums) but I just kept doing it. I st...

Hurricane Dorian May Cause Delays in Shipping. Wake up Ebay!!!

For those of us who live along the eastern coast of the US, we have had to deal with the threat of a Catagory 5 hurricane by the name of Dorian. I decided to head north quickly when we were alerted to evacuate. It would be nice if ebay would send a m...

Buyer asked odd question, advice appreciated..

Hello everyone, I recently sold an item, buyer paid (Paypal confirmed address), and then buyer sent this message... My friend can u ship this item today ?If no can u at least print the shipping label today and ship tomorrow ?this item is for a custom...

Changing Packing List Message

How does one go about changing the message on a packing list?

International Global Shipping

International Global Shipping Program makes items bought on E-bay prohibitively expensive and is a key part of the international privatisation of tax collection – which is precisely what E-bay are doing.I recently bought an item using IGSP as that wa...

Resolved! Third Party Returns

I ordered an item from a seller in Germany. Seller had item drop shipped from China. Item was damaged in shipment. Seller wants me to ship it back to China. Seller will not issue a return label or seller address and wants me to ship it back to shippe...

Foreign country returns

I sold an item back in May. In July the customer notified eBay that they did not receive the item. eBay asked me to show proof of shipment. I obliged and sent the the customs declaration number from the eBay shipping label I printed. They paid on the...

No such thing as "resolutions" for sellers on eBay, only for crooked buyers.

I have over 4000 feedback. I recently had a buyer with 2 feedback. He opened a return request stating the iPhone he purchased did not hold a charge. I offer free seller returns. He returned A phone. Not THE phone. Same model, different IMEI and defec...