Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Why doesn't it show package as being delivered?

Hi, I sold an item and the buyer had the item delivered to a reshipper in Miami, FL. The package has been stuck in "In Transit to Next Facility, Arriving Late" and I have an upset buyer. I thought the package might have been lost. However, I went thr...

Don't forget - Monday is Labor Day - post office is closed.

Anything sold Friday doesn't need to ship until Tuesday. Although personally, I make it a point to get it out Saturday just so the buyer gets it as quick as possible. And avoids the "why did it take so long: complaint.

what does it cost

Is USPS priority mail shoe box a fixed price? the drop down menu shows a variable rate?

After paying how long is reasonable to wait for the seller to ship?

I paid for the items, and the seller provided a tracking number. The track did not work for 17 days, and only after I requested a refund. Is this acceptable?

Resolved! Buyer wants refund for undamaged item because of packaging

I could use some advice. I have a buyer requesting a refund for a few items that they purchased from me totaling $6,000. Their complaint is that the items were not packaged properly, though they say that the items appear undamaged - they want to retu...

UPS Surepost instead of USPS Ground Advantage Problem

This is a new one for me. First of all YES Ebay is having problems with printing packing slips. My screen keeps spinning too. I keep a sort of packing slip on hand that has our coupon in it in case this comes up.Now an item sold that only has a choic...

no package

I ordered an item that was delivered. To an out of state address. The out of state address was showed as my shipping address. I did not realize this. Til i seen the package was delivered. I don"t know how this address was set as my shipping address. ...

Entering shipping data when listing a product

I am a noob, so I am prone to some errors. I recently got hit with two label adjustments due to entering the wrong dimensions of a box. So what I did was measure the item and then estimated the size of container that I would be shipping it in. I got ...

SpeedPAK shipment - growing issues with non-delivered parcels

Over the past year, I have been having increasing difficulties getting items from China, shipped via SpeedPAK, delivered.Despite the coronavirus narrative, there seems to be a larger issue.As I am not having the same issues with items shipped from ot...

FEDEX replaced my label, now no movement

Has anyone had this same experience with FEDEX? My tracking showed "shipment exception barcode unreadable and replaced " Since then there hasn't been any movement on the package. I wonder if they changed the tracking number. I asked the Business Cent...

Cheapest way to ship small, light envelope

I just started selling again on eBay after several years away Can someone please tell me the best shipping policy to send small, flat items in a standard letter envelope? I have items that would sell for less than $5 but the shipping policies I am fi...

OSM Worldwide

Please for the love of God stop using it. The incompetents in charge don't update tracking and it takes forever for them to move packages. I currently have two that are almost definitely going to be late as per the eBay delivery window and tracking h...

How do I pay less for shipping and postage?

I am an 18 year old that has been selling on eBay for about 2 months. I barely make money because about half of what I make goes to shipping and postage because I like to offer free shipping on most of my listings. I was wondering if anyone knows a c...

Resolved! free shipping question

Hi, I have my items, mostly books, on free shipping. If I choose to ship internationaly will that shipping be free as well. I can ship free within USA but not internationaly thanks. Mike

Resolved! I can't trust the pre-paid shipping label service anymore.

I recently listed and sold an item, and one of the options I chose for shipping was to use eBay's pre-paid shipping label service. I presume for items that are known enough (which mine was), they looked up the packaging information of some sort. Anyw...