Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Accuteck Scale Batteries

I have an Accuteck scale that I've had for years. The batteries finally wore out and I went to replace them. 4 AAA batteries. Well the accuteck batteries that say AAA are NOT THE SAME SIZE as batteries in the U.S. And I can't find them anywhere. Than...

items ship out in transit

need help what to do I ship out 25 items on sept 3 some where delivered and some say in transit what can I do

Please help

I need help friends, it turns out that I bought a product, I pass the time of arrival and nothing happens yet, the seller is no longer an ebay user, I want a refund and I can't communicate with ebay, I can't find that option. please help.

Fedex tracking number not found

Hi,I was wondering what I should do if the fedex tracking number I was given is showing as not found on the fedex page. The item is scheduled to be here between the 11-13th. I paid $800 u.s for this item and really do not want to be out that much mon...

Return shipping oil internationally from UK

I bought Motor Oil from a seller, but Paypal withheld my payment. As I needed the item urgently, I cancelled the order, and bought from another seller. You'd think that would be the end of the story... Oh no... This is where it gets really good!So I'...

Differences with Returns for those in Managed Payments?

What are the differences in returns when buying from someone who is in the MP program? You pay through eBay using a CC, so PP is not used and thus the option to appeal to PP is gone when the MBG fails. So only two levels of dispute resolution for buy...

Resolved! USPS package acceptance pending for two days now?

Hi there. I purchased an item over the weekend and the seller shipped it out on the 9th. Since then, the only updates are that it has been accepted by USPS pending approval @ 12:13pm on Monday, September 9th. Based on my understanding, it's common fo...

how to reopen a closed return request

I opened a return request but did not provide enough information so I closed it so I could redo it. Now I am unable to open a new one so I was wondering if there is a way to do it.

Resolved! USPS misdelivered package- Says delivered to my front door :(- buyer won't refund

I'm having the worst luck ever. USPS misdelivered my package and ebay seller best_buy won't refund me. I called customer service Best Buy and they can't do anything because it's an ebay store. Ebay best_buy won't refund me because tracking says deliv...

Global Shipping Delay

Why is it impossible to find out what happened to a package sent through Global Shipping? I mailed a package to Global Shipping in Erlanger, KY which the received the next day but the package has not been processed and has been there since August 28t...

Ebay shipping label printing crooked.

Sometimes (about 50% of the time) when i print out my ebay shipping label, it's prints out crooked. The 4 sides are not perfectly straight. When i cut out the label i don't end up with a perfect rectangle. I can't figure out if it's a printer problem...

Unable to combine orders in Bulk Shipping

This has now happened twice so here I am to ask about it. Customer buys 2 items from me and pays separately for them despite my advice to use the shopping cart. I used to be able to go to bulk shipping and the option to Combine was enabled. Now it is...

Please remember to double check product measurements for shipping. I dun goofed.

I goofed. I recently sold a barely used Tortuga Outbreaker and used the pre-filled/similar item description for the product. I basically lost $20 in shipping costs. Also I had to find a box big enough...so it was like $35 total. Then again it was the...

Return Fraud

I have a buyer who bought a pair of eyeglasses (plastic, not wood or any other permeable material). They opened a return stating that the glasses smelled Iike perfume, and I rejected the return. eBay allowed the buyer to return the item. I called eBa...

Resolved! Never received UPAA number

Hello, I have recently bought an item from the USA, and i live in Europe. Upon paying for the order i received one email from ebay simply saying "order confirmed" with no UPAA number in it.However i did get a USPS tracking number when the seller ship...