Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

How to print half sheet labels using the new "non classic label printing" service.

Using an inkjet printer and printing on 8 1/2 x 11 paper with half sheets for adhesive labels: Before you could adjust the margins and size of the label in custom printer settings before you printed. Now I don't understand it. Why did they even chang...

Buyer provided old address and opened INR case

In short I sold my item + shipping (This transaction was over $50) I shipped the item within 1 day to the address provided through Ebay and paid for my postage through Ebay/paypal. The item arrived in the correct zip code on the label about a week ag...

What is this new shipping scam?

Hi all. I have lately been encountering some sellers that have shipping costs of about $75. For $10 items. I am talking mostly small to medium books. Other sellers from similar areas are shipping similar books for only a few bucks. When questioned. t...

global shipping responsibilities

Hello As a seller, if I sell an item through global shipping, am I only responsible to get the item to the U.S. shipping location? If the item is damaged after shipping from the U.S. to the foreign location, does eBay insure this item and who is resp...

Shipping Labels

I have searched everywhere for thirty minutes. And I can't find the button to print a shipping label anywhere on my computer. Someone please help!!!!!!!

Seller shipped order after agreement on cancel and refund

On Aug 25th I won an auction and ask the seller to sent me asap because I couldn't get it after the estimated date... (Sept 4) He answered me 5 days later (Aug 30) saying he was at a hospital and offer me to cancel my order if I couldn't wait any lon...

User avatar by Adventurer
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  • 4 replies
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Shipped UPS, delivered by FedEx

I ordered a phone case that wants to be shipped via UPS and FedEx guy just hand it over to me, in an Amazon envelope.I'm so confused lol

User avatar by Adventurer
  • 174 Views
  • 3 replies
  • 0 helpful

Resolved! I Am Losing My Mind ...

I have multiple listings lately where I offer both Priority and Flat-Rate Priority in the listing. Buyer chooses whatever is cheaper. When I go to the new shipping label screen IT IS NOT SHOWING THE FLAT-RATE option so I have to choose USPS Priority....

Insurance, anyone?

Shipped an item, an expensive item, via Fedex, and checked the insurance tab. I wanted to insure for $2500, but the most they will accept is $1000, so I checked that. The worst happened and the buyer (so he says) got a damaged antique ( an old Regina...

Seller shipping

Is this real or seller remorse? My address has been good for thousands of transactions. What gives? Seller canceled my order and sent this message. I'm sorry but due to your states laws we are unable to ship this to you at this time. We apologize for...

User avatar by Adventurer
  • 170 Views
  • 3 replies
  • 0 helpful

Possible Scam help! Scared to make a claim need advice please

Hello I need urgent help with something I stupidly ordered. Couple days ago I purchased a used gaming laptop that was said to have certain specifications (2070 rtx and i9-9900k). The thing is I didn't realize that there was no actual proof of these c...

Late shipment rate BUG check your downloaded report

I have been going back and forth with eBay about my late shipment rate. Took about 8 emails to get this email. "You're absolutely right - it's not reasonable to expect you to ensure an item is delivered by a specific hour in the day (unless you speci...

Ebay changing Shipping information

My fiance and I have lost several sells and money due to the fact when we post an item we put in the dimensions and weight for each item to where we won't lose money due to the fact of the whole new thing of USPS changing their rules. Well now we hav...

How do I process a refund?

Sounds like an elementary question, I know but how do I process a full refund for a buyer? I completely didn't check the expiration date on what I was selling - an honest oversight but a big DUH. I went to ship it and thankfully saw it. I contacted t...

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