Shipping

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Item not received, returned to seller as not delivered

Hi, I bought an item, which wasn't received and was returned to seller, as long as courier could not find delivery address. The item was from Germany, not China, so I was able to communicate with the seller and we managed to agree to send it back to ...

Seller intercepted package when it was about to be delivered

I bought a $40 3DS on buy it now and paid immediately (obviously) with my card. The seller did a return to sender interception when it was in my town. It was maybe half a day from delivery! I’m a bit confused is there any reason they could’ve done th...

$18.15 Postage due after seller mistakenly ships item "EXTREMELY URGENT EXPRESS MAIL" (Facepalm)

Hi guys, I hope someone can help me here.A seller recently shipped me an item for $21 + $7.35 shipping and used a USPS Express Mail envelope when they should have used a USPS priority mail envelope. The package has a Priority Mail shipping label, but...

New labels already wasting my time

Ebay just can't leave anything alone. Once again they have a handful of web coders probably about to get laid off and they come up with a brilliant update to save their jobs, all while complicating things for millions of sellers. I had to print four ...

New seller shipping page full of glitches

Is it just me or is the new seller shipping page awful?Everytime I put in the shipping date, it always prints out the day before what I actually put. I have been putting the shipping date two days in advance just to get the right ship date. I also I ...

seller not sending shipping refund

I recently bid on a large lot of books-seller had priority mail shipping on them-so I asked before bidding if he would ship via media mail-the auction was almost over so he said he could not adjust the listing but would take 20.00 off the shipping to...

Resolved! i didn't receive my order ebay and seller is unavailable

Seller profile is inactive, I have not received my purchase, and I have not returned the money.I was just hoping to have delayed the shipment.I have never been so disappointed!

Store on vacation

If I put my store on Vacation and a buyer buys an item while I am gone and it states I will not ship till I return. Why is it against me on my seller rating and I get marked down in my rating? What good is it to post on vacation when you get demoted ...

New; Print your shipping label...Error on delivery date

eBay’s new shipping label page…look at the expected delivery date your customer is to receive their package…this date is the same as the purchase date!I hope eBay doesn’t show this date to our customers…

EBAY RETURN POLICY IS A RIP OFF FOR SELLERS !!!!!!!!!!!!!!!!1

IT HAS ALMOST BECOME TO EXPENSIVE TO SELL ON EBAY !!! I SOLD AN ITEM THEN THE CUSTOMER PUT A RETURN REQUEST IN STATING I SHIPPED THE WRONG ITEM !!! I DIDN'T ,THE CUSTOMER SIMPLY CHANGED THEIR MIND BUT I GOT STUCK REFUNDING THEM AND PAYING FOR SHIPPIN...

Trying to return an item to a seller who has moved & didn't update their address with eBay & Paypal

Hi all. Received an item that wasn't as described, so I started a return. Seller agreed to the return and sent me a return label that had a Florida address on it. Just as I was about to print and use the label, I received a message from the seller te...

No hassle returns...... why so stressful

I don't understand why ebay is pushing no hassle returns on the buyer but makes the process so stressful for the seller. I sell a couple thousand items a year on a different account. And have on average one return a month. So not a very high return r...

Actual Shipping

Why does EBAY assume that when a seller provides a tracking number, that they actually shipped it ? Today is 7-20-19 and I paid on 7-11-19 and the seller provided a tracking number, but the USPS hasn't rec'd it, but according to EBAY it has been ship...

Resolved! Inflated shipping costs? Is this fraud?

I have noticed many postings that appear to be deceptive and/or fraudlent in the shipping costs. Example: A seller lists a collectible plate for $7.50, and shipping costs are $33.00. I know that little plate doesn't cost $33.00 to ship, so the seller...

Shipping rate table - The missing instructions!

Very frustrating that this program was started with so little documentation to support sellers trying to set it up. Hours and hours in the last week spent setting up rate tables for our mix of products and trying to get a CSV file imported to success...