Shipping

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Broken item = problems for buyer & seller

Things happen. I won two separate auctions for pottery from the same seller. Shipping was listed on each auction and was high due to weight. I paid for both at the same time and requested each be shipped separately. One item arrived broken. I left to...

returning multiple items

I need to return 3 items to seller that accepts returns---they were all shipped together,but when I drop down to return,they are seperate.If I just do them seperately,will I be able to print 1 label?

Media Mail

Quick question, do bluetooth speakers qualify for usps media mail?

Ebay is overcharging on shipping, the post office does not charge this much. PAY ATTENTION

I don't know who is getting the extra money, but this needs looked into. When I went to print the shipping label for my item today, eBay was charging 33.00 and 35.00 for priority. I knew the prices were inflated, because I look up, weigh and measure ...

Trying to Void Duplicate USPS Shipping Label

Hello - I am trying to void a duplicate USPS shipping label I created last week. The procedure has changed since I did this last many moons ago. My remote printer did not print so I thought I had just reprinted when in fact I had created a new label ...

Buyer Return Deadline Extended??

The eBay policy says a buyer has to ship an approved return within 5 business days (usually shows up on return as a week). However, my most recent return was given 14 days. She is not an international buyer. eBay, did you sneakily change yet another ...

I messed up... royally.

So I recently got an update on my order and got the tracking number, and I signed up on usps website and out in my number so I can keep track of my order and now it says that the shipping label has been created here of where I'm at, saying usps await...

Shipping times

"I have it listed as 1 business day shipping"I do not work on Sunday, but an item sells Sunday evening, I receive it Monday with an eBay deadline of Monday.My feeling is received Monday and shipped on Tuesday.I don't understand how this would not be ...

DSR ratings

Is there any way to see who left DSR ratings and what they were? Thanks.

USPS 1st class mail - what shipping do i select on my items?

I sell low cost items (under $10) and everything get shipped USPS 1st class mail (stamp) so there is no tracking. Ebay is saying that I have a high item not received rate however I am not sure how this is determined. Should my items have "economy shi...

Help me pick a thermal printer

The debate seems to be Dymo vs Zebra from most people. I need one that is good for both USPS and Fedex. I have heard the Zebra LP2844 is the true workhorse and the Dymo 4XL is good and easy to setup but some say it is simply not as reliable over the ...

Issue with a refund

Buyer has decided to return item, but forgot to include usb cable when returning it. We've talked and agreed to account for $7 deduction from refund to make up for missing cable. How should I process a refund for a different amount than the full purc...

Fragile item arrived broken due to inadequate packaging

I recently won an auction for a cookie jar in the UK. I bid on it because I have never seen this one which is related to a popular British comic strip. Frankly I was really surprised that no one else bid on this auction. It arrived smashed because th...

Resolved! Yodel Hell & Hermes Hernia

Is it just me or are yodel & Hermes the worst courier ever, 2 parcels this week one from each courier has gone missing after being signed for by the customer ME one when I was on holiday so where its been left is anyone's guess, the other was deliver...

Buyer opened a return case, but only wanted a partial refund. Payment for item frozen.

Buyer opened a returns case, but only wanted a partial refund. There was an error with the refund, so I gave it out of pocket. Buyer is happy, but my money is frozen. I have all the messages including the buyer being satisfied. What is the quickest w...