Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

reason number 501 to not use fedex Ground

My new / latest miserable experience with FedEx. I purchased something that was Guaranteed delivery on Monday Aug 05 via USPS. The seller shipped via Fedex without my knowledge. Here we are on Friday Aug 09 and still no package. This is normal with F...

Incorrect calculated shipping costs ..... any ideas on how to fix?

Many of my items are showing VERY low calculated shipping costs today. For example, I sold one item I posted last night and the shipping calculation only charged $2.05 for an 8 oz package. I haven’t had anything ship for that cost for a long time. It...

anybody else have trouble entering weight for shipping label?

I'm in a battle trying to enter the weight of item and it keeps going back to 1 oz.

Just looking for advice or opinions on a problem buyer's return request.

So this guy bought a 1/6 scale figure outfit from me (white version of Nier Automata 2B's outfit) then an hour or so later before I could ship he requested to cancel the order. I was out when I got those alerts on my phone, but when I got home and sa...

Seller refuses to ship item, quit communicating, and won't refund. eBay isn't helping either

I purchased a computer for my son for Christmas on December 6th from the seller, Micomp. It shows he has a 3 day holding before shipping which was fine. On the 9th, he submitted a shipping label. A week later, the tracking never updated as it was nev...

DO NOT use FRAGILE sticker from USPS or your buyer may be charged $10.95 fee.

It's time to refresh this topic as USPS is searching for ways to increase income. On 11-12-2019 USPS suddenly decided to enforce billing for use of their yellow "Fragile, Special Handling" stickers. Three of my buyers got notices that they owed $10.9...

Seller sent my item to a different state

I purchased a figure from a person in China, later on SpeedPak tracking said the order was cancelled. eBay did not notify me of anything, I only found out the order was cancelled by SpeedPak after checking the tracking after the estimated delivery da...

FedEx as an option on Ebay's shipping calculator when listing a multiple quantity item. BEWARE!

I will NEVER EVER use FEDEX again as a delivery option on any of my Ebay listings. It is USPS only for me. FedEx overcharged me by $12 per transaction for 8 items (all identical for a total of $96 that I lost) that I sold in October and November. Eba...

Shipping Standards

I would just like to say how I feel eBay is holding sellers responsible for performance outside of our controle. It seems every time I reach top rated, I am demoted again to standard because the postman did not scan the item I shipped, within the des...

Estimated delivery time is an utter crock of horse dung!

I have my handling time set to 3 days. I used to do 1 day, but I've grown tired of that rat race! I got some orders over the weekend - my dashboard said they needed to be shipped out by January 2nd. Then I see that it says that the buyer is "expectin...

Resolved! Return/Refund from seller... maybe... NEED ADVICE.

I sold a Wii video game to a buyer, best offer accepted, and the buyer claims it is defective... Here's the rundown:Order placed onFriday, Dec 6, 2019Payment dateFriday, Dec 6, 2019ShippedSaturday, Dec 7, 2019Available for PickupWednesday, Dec 11, 20...

Why are eBay's USPS tracking updates lagging HOURS behind real time?

Why do eBay's USPS tracking updates lag hours behind real time? More than two hours after USPS delivered the item, eBay still shows it "In Transit". Why are eBay's tracking updates so extremely delayed and out-of-sync with USPS?

My package stuck in chilean postal service

Hi! My package has been in the chilean postal office for some months now mostly i think because of the political turmoil in Chile So i phoned them about it. They said they were on the case but couldn't give a date of resolution. So given how much tim...

Resolved! Return case closed in Seller's favor. Buyer still wants refund. eBay won't credit Final Value Fee?

15 days after winning an auction, the buyer opened a return case due to a very minor defect that wasn't mentioned in the listing. Of course, eBay automatically approved the return for me (gee, thanks). That gave the buyer 9 days to return the item (w...

Refunding original shipping for Doesn't Fit return

Hello. Buyer opened a return for Doesn't Fit. I accept returns, buyer pays return shipping. I receive the item back and refund the item price, not original shipping and the return is closed. Buyer opens a case requesting original shipping. Ebay finds...