Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Additional Shipping Options Not Showing Up?

I added additional shipping services, but only the first one shows. I also added combined shipping, but customer is still seeing separate shipping charges.

Tell Congress: Withdraw from the Universal Postal Union!

Any eBay seller that wants the USA to remain in the Universal Postal Union is helping to put themselves out of business. This agreement is exactly why China can import items to the USA for a cheaper rate than we can ship an item across the street. Ch...

EBAY CLOSED A CASE IN MY FAVOR. NOW I RECIEVE MESSAGE THAT THE CASE IS CLOSED. PLZ HELP

Hello. so I bought some Yeezy’s from eBay, but when I got them, they were the wrong shoes. The seller forced me to wait until I could ask eBay to step in. Once eBay stepped in, they accepted my return and said I would get my refund once he seller rec...

User avatar by Adventurer
  • 415 Views
  • 14 replies
  • 0 helpful

eBay UPS shipping calculator always uses business address

I've shipped a number of eBay items by UPS recently and I was charged an extra $4-5 by UPS for residential delivery. That tells me the eBay UPS shipping calculator always assumes the shipping address is a business address. Is the only way to make the...

User avatar by Thrill-Seeker
  • 164 Views
  • 0 replies
  • 0 helpful

Had my first broken item delivered by USPS. I feel so down about it. I packaged as carefully as I +

always do and even upgraded to priority as it was traveling from NY to CA. It was luckily not a high end item (a candle) but I wrapped in two layers of small bubbles, two of medium bubbles. I placed item in a correct sized box lined with foam sheets ...

i didn't got e-mail confirm that my item has been shipped

i've place an order on the th10 september, 2019. it has been 7 days and still i didn't got any e-mail that says my item has been shipped. i paid and i see in my paypal account that i paid but it didn't shipped yet... everytime i order somthing after ...

User avatar by Adventurer
  • 210 Views
  • 5 replies
  • 0 helpful

Buyer's protection if replacement item gets lost?

Hello. I purchased a rather expensive item (~500 GBP) which was scheduled for delivery sometime between tomorrow (18 sep) and Wednesday. The seller contacted me, telling me the shipping company has lost my package but offering to ship me a new item. ...

Receipt for shipping label

I am having an issue with my shipping labels. It is not giving me a receipt and the tracking info. It used to print right side the label. Also I it wont let me size the label so all my labels are huge and I usually ship tiny packages.

NEW Hoops to Jump Thru For USPS Hold Mail Service

Just got this eMail from USPS Dear USPS® Customer, You are receiving this notice because our records indicate you have previously placed your mail on hold with USPS. To provide you with greater security, USPS is making several changes to the online U...

USPS priority large box uses dimensional rates by fractions of inches

I just packaged and shipped some china. I put it in a USPS Priority large box (Not flat rate). I was charged dimensional rate, $ 15 more than regular rate. The large priority box is a fraction of an inch too large on all 3 dimensions. USPS says you h...

FREE Returns ... giving credit where credit is due ...

When FREE Returns first came out I, like many others, was skeptical that it might result in an increase in returns. As of today, after months and months of offering it on low weight and lower priced items, then slowly offering it on higher priced ite...

Order shipped late

My order was supposed to arrive between Wed to Saturday. It's Saturday and my and I picked up my mail and no package. I looked at the tracking and it took the seller 5 days to produce a label and then 2 more days to bring it to the post office. Now m...

User avatar by Rising Star
  • 276 Views
  • 9 replies
  • 0 helpful

Package was opened and contents stolen before I got it from the mailbox

I need help with how to deal with my order being stolen.My packaged arrived in the mailbox and it appears to have been cleanly cut open from the side, instead of the sealed opening, and had the contents removed. Package also has different tracking nu...

User avatar by Adventurer
  • 3935 Views
  • 12 replies
  • 1 helpful
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