Shipping

Forum Posts

Sorted by:

Shipping cost enquiry prior to purchase

Another question about Request Total prior to purchase:Seller says he combines shipping costs and I wanted to know what the combined shipping cost would be, so I emailed him. I didn't want to do the "Request Total" first, in case the combined cost wa...

The Plague of Ecommerce Return Rates

alan@ebayalan@ebay @Anonymous I found a very well researched and documented study ..interestingly,, zappos, who has used its return policy as a growth strategy is used as an example of companies not to use as industry standards... anyway,, i don't th...

Possible Typo in Buyer's Shipping Address

A buyer's address has the city marked as Sn Bernrdno CA Obviously this is likely San Bernardino CA, but I did a Google search to try verifying it as a precaution. Some results came back with that as a city name while others did not. I asked the buyer...

Buyer Claims Did Not Receive Item

A buyer purchased two of a discontinued item, they were shipped out and delivered on time. The buyer messaged me a day after tracking shows them as being delivered, saying they did not received the item, and that it was delivered to a different town/...

What is the generally excepted procedure when an item (glass) is broken in shipment using USPS

I sent an item to a buyer and they emailed me and said that it had arrived broken, the buyer emailed me and asked me to ship them another one with no images of the one that arrived broken. When I asked her to take the item to the PO and process a cla...

Shipping problem

Order not shipped

Location

how to change the location of the product? please help me. by entering the zip code it turns out that it is wrong because it is 4 digits for Bulgaria?

I have started a return, but don't want to use ebay label. What to do?

I have started a return, but don't want to use ebay label. What to do?thanks

Shipping Date

How do I adjust the shipping date if I am unable to enter the tracking number on the date the order was shipped? The old system allowed for this but the new one doesn't and I can't find where to get back to the old one anymore.

Resolved! USPS regulations regarding size of label and use of dymo 99019 labels

I just purchased a dymo 450 label printer to print postage for packages. (All of my purchases are sent in packages - large envelopes or boxes using first class mail or priority mail. When researching which labels to buy, I read that new USPS regulati...

Can I print two different Shipping labels for same order using Paypal shipping?

Hi. I sold 2 items to the same customer and they paid in one paypal payment. I need to ship these in two separate cartons due to size. Is there a way to print two different labels from the same paypal payment?Thanks in advance for your help.

Resolved! PayPal packing slip

Good evening, First sale on ebay made, I must now send the package. First in ebay there is nothing that allows to print the packing slip for shipping. It is on paypal that I have the choice to print a "packing slip". I would like to know if sticking ...

The Prohibited Items list for Packlink excludes about half of the E-Bay catalogue.

I had an idle moment and looked at the list of prohibited items for "PACKLINK". I had looked at the "MY HERMES' list when I started on E-Bay. This new list appears to exclude a broad range of stuff. ie antiques, art, jewellery, alcohol, batteries , c...

USPS Package Pick-Up Not Working

Is anybody else having trouble scheduling a package pick-up with USPS? The USPS website and app have not worked all weekend. The USPS customer service phone number has a one hour wait? The information I have is that this is widespread throughout the ...

Additional Shipping Options Not Showing Up?

I added additional shipping services, but only the first one shows. I also added combined shipping, but customer is still seeing separate shipping charges.