Shipping

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Item Shipped, Buyer Asking to Cancel Order Due to Buyer Remorse 2 Days After Purchase

Our store listed this item as "Returns Not Accepted." 2 days after auction ended (auction ended on weekend), shipping label was created. Payment had been received at this point.Buyer then messages later that day asking to cancel order.Did not see mes...

I’ve got robbed

I hope EBay is monitoring this post. I am a volume professional seller on EBay since 2004. I Albany’s accept returns except special occasions designer dresses. Buyer send me offer on $700 Nordstrom evening mother-of the bride dress, I was selling it ...

The Point of No Return on Returns

Buyer bought 3 items from me, listed as imperfect, then decided later that he didn't want them after they were packed and ready to go. I ship fast. They are new never used, still in original packaging. Buyer said in ebay messages that he would file a...

Why can't eBay make it more simple to file a USPS CLAIM??

Doesn't happen often, but I had a porcelain bowl broken in shipment by USPS, shipped PM, so covered by insurance. The information that I needed to gather to file this claim has to be gathered from various places either on eBay or Paypal and some is n...

ebai has a support service who can help with the problem ??? help

I bought the goods but did not receive the seller returned the money, but it was bought with a coupon it's my money 20 dollars ebai it returned to me as a coupon and again a refund from the purchase but I did not get who will help whom to write all s...

Wrong address on my fault, is there anything else I can do?

I recently bought an item on eBay. I'm not in the US, so I used a service to ship the item from US to VN. The service gave me an address to use, but that address recently changed and I didn't notice, so the address in my transaction was the old one. ...

label selection USPS

I haven't been active on ebay for a few months. Did Ebay "do the seller a service" and remove the option to select how to print? I normally use Avery #5126 labels, (half sheet, self sticking), but am not able to format to that anymore? Or make any se...

Resolved! Dealer forced to pay for Priority shipping label on returns

Why are dealers forced to pay for the expensive Priority shipping label when first class will due. All my sales are for items that weigh 6 Oz. that can ship for around $3.00 by First Class Mail but eBay will start the return process and have the cust...

Sold a sealed collectible record - Buyer returned opened item

Hello! I recently sold a collectible sealed record. The buyer opened it, said it "didn't play well," and returned the item to me. I reported the buyer for returning the item in a different condition than it was sold in and thought that was over. A fe...

The seller canceled your order and sent you a refund. We'll send an email confirmation soon

how long cancellation takes?

Sellers mailing magazines USPS media mail?

Not sure why this is allowed here on Ebay, but in the majority of listings I see for magazines - they are being shipped USPS Media Mail. I'm positive these magazines contain advertising. So frustrating for sellers trying to sell and ship magazines wi...

No option for mailing on Monday (again.)

No option for mailing on Monday (again.)8/18/2019 1 A.M. Ebay's purchase shipping label page.There is no option for shipping on Monday the 19th. Only Sunday the 18th, Tuesday the 20th etc.So I select Sunday 18th and purchase the label. It puts the 17...

how to display selective shipping services on listing page?

I have a listing for a lightweight item that is small. One item could easily ship with USPS 1st Class Package service. In order to ship two of them it would require either USPS Parcel Select, or Priority Mail. Using a flat rate service is not price-w...

Is USPS having problems?

Is anyone else noticing problems with the USPS delivering packages as a buyer and/or seller? I ordered an item on Sunday, 1/7; the seller shipped it Priority on Monday; USPS tracking shows USPS "in possession of item" at 2:32 the same day. It was sch...

buyer picks shipping ebay STOP please STOP

as most of you know ebay now allows a buyer the option to pick a shipping optionbuyers should not be allowed to define how you ship an itemyes, the seller has the right to choose what's best or over ride the buyer's choiceand that's where it can get ...