Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Shipping USPS zip codes

eBay has changed the USPS screens and I no longer can change the Post Office zip I am shipping from. The mail delivery is from one post office, but I want to ship from the nearest post office, which has a different zip code.The local Post Office gets...

can't print return label

ebay says they are working on it for last three days

Ebay guarantee Delivery date Not accurate with Shipping Method

It was brought to my attention by a customer who did not get a present as soon as they thought. I have a few items that I ship Media Mail, the shipping details confirm that. eBay put on those items that if they buy the item within a certain time that...

WHAT A JOKE ?BUYER CAN OPEN RETURN EVEN WHEN ITEM IS NOT SHIPPED??

eBay should realize what kind of this order is, buyer can still open return even when item is not even shipped, what a joke!!!!!what cancellation has to do with return? i guess eBay need to do a lot of homework here, why system allow buyer to open re...

a work-around for no po boxes in fedex ground shipping

the fedex smart post was double what fedex ground/home del would be.i had gibven the buyer a great deal on the item in make offer format so i was not at all hesitant to ask if they had a physical addy to use for fedex .i got that no problem from the ...

What is left to do ??

Its UPS again, and now the seller.In a nutshell UPS failed to deliver an item..a safe. I then started a returns process, the seller and I agreed that UPS should return it to him.We both messaged them and I got an email from UPS saying they would do t...

Ebay scamming us out of money for shipping, leaves us on hook for returns.

So here is the long and short of the story, Posted an item, with an accurate description and photos, buyer buys it in Singapore ( I am in NYC) unknown to me, I do not do International buyers on my items. Ebay allows this guy to buy, has me ship it to...

Need to increase handling time longer than 3 days

Hello All,I was hoping to increase my handling time while I am away next week rather than end all my listings. The longest option I have available to me is 3 days. How can I change this? I do not have a store if that makes any difference. Thanks,Jen

Help! Label formatting issues

Hi, my account is set up for 4x6 label printing. I do not have a printer capable of 8.5x11 paper. My customer is on a military base and the label includes a customs form. It won't pop up in 4x6 format. I called Ebay and they sent me a label that is g...

scam shipping

Let’s all ban together to get rid of shipping scammers

Can I return this item?

I bought an Iphone 8 plus from a seller and after christmas she decided she didn't want it. The ebay auction is listing a 30 day return policy, however he is not in the text of his auction. It says the following towards the bottom of the listing. 30 ...

FedEx hands parcel off to USPS for delivery

I sent a parcel by FedEx with an adult signature required. On both the eBay site and FedEx it shows the packaged was delivered. When I go to the FedEx site to see the signature I print out proof of delivery. Status: Delivered Delivery date Dec 21 201...

Did ShipSaver cancel the shipping function to print shipping label?

Did ShipSaver cancel the shipping function to print shipping labels? They told me they cancelled the shipping function where you could print shipping labels. Is this true? ShipSaver is a TERRIBLE company, but the shipping feature was nice. Otherwise,...

Will USPS deliver on Christmas Day this year?

I know they have done in the past.

Ebay dispute global shipping program

Had a customer today open two disputes for items shipped through GSP that show as delivered. Honestly not sure why ebay even allows for this considering the item shows as delivered not only to Kansas GSP facility but also shows as delivered in buyers...