Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Item was returned with missing parts ... what now?

Hoping to get some advice from the Ebay community on a seller who returned a vintage set of Barbie idolls, clothes, accessories, and case that belonged to my Aunt when she was a child with missing items. About half the clothes and accessories are mis...

how to download shipping eway bill after booking

Please let me know how can I download DHL shipping bill. I booked shipment but forgot to download that time I am unable to download now.

The Level Of Utter Insanity At Ebay

Sorry, this is far more a rant than it is anything else, but also wondering if any other sellers have any ways of circumventing the mindless drones that seem to answer EbayZon phones these days... Cookie cutter read from a page answers where nobody c...

JAN 05 - ACCIDENT on PA TURNPIKE - FED-EX GROUND

Big accident on PA Turnpike.Prayers for those injured / deceased.If your pkg is Fed Ex Ground, patience is req'd.

Return tracking wont let me update the tracking number.

I get the "The tracking number you have provided already exists in our system. Please use a valid tracking number for this return." error. Anyone know why?

shipping truck tires

I am having a problem getting a shipper to ship 500 pounds of semi truck tires to back east I have sold my tires 5 times on ebay only to have all the buyers back out because of the shipping.These tires are banded two at a time to ship simple. any ifo...

USPS Awaiting item?

March 9, 2017 , 10:34 pmShipping Label Created, USPS Awaiting Item HOUSTON, TX 77086 March 9, 2017Pre-Shipment Info Sent to USPS, USPS Awaiting Item Hello, I recently ordered an item on March 6th and I have been waiting patiently for my item. My sell...

Buyer never retuned the item and ebay refunded the money

I sold a pair of luxury shoes $350. The buyer sent me a mail saying that they didn't fit. I replied that I do not accept returns as my policy says. Then, he opened a case saying the item was broken or damage, which was a lie because they were brand n...

Returns and Negative Feedback

I recently had a buyer purchase refills for their plug-in fragrance warmer. They received them and then requested a refund because they did not fit their plug-in device.In my listings I do not accept returns, but do so if they meet Ebay's return guar...

Missing product

I bought a watch. I opened the box. Everything normal this moment. But when I opened the box I was shocked. Because there was only a watch box. First I contacted with seller. He said that "I was put everything in box." I bought with 555 US dollar onl...

Is anyone eles seeing a higher then normal number of items damaged in shipment???

Since the middle of November 2019 until now we've seen a higher then normal number of items damaged in shipment. Other then one item ALL the others reported as damaged were similar to HUNDREDS of like items sent previously going back to the beginning...

Columbia

I sold an item in a paid for it but AA put down the wrong postage thing I didn't put global else was be global now the Post Office want to charge me 280 hours to ship a $100 item it will give you the option to go back and change it because R to been ...

RETURN POLICY # OF DAYS

How come I see many folks have 14 day return policies in categories like Mens Clothing>Sweatshirts/Hoodies and my options only allow for 30 or 60 days? The policy states only the categories below offer 14 day return policies, but it seems like a lot ...

I have a shipping question

If you have a heavy over sized item it has to be shipped priority but, you would like to offer ground shipping to people across the country. What is to stop people closer to you from choosing ground, because usps will not ship ground that close, only...

Buyer Requested a Return

I sold an item a few weeks ago and the buyer filed a claim saying item was not as described and it has a "foul odor". It definitely did not have a foul odor when I packaged it, but that's a different story. The buyer messaged me requesting a partial ...