Shipping

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Customer Service Keeps Lying to Me...

I shipped a fairy expensive item via the Global Shipping Program (a $600 laptop). The item arrived damaged, with the buyer claiming that the box was heavily damaged and smashed. I called eBay, who escalates the return to a GSP claim. They ruled in my...

Refund

Hello,Two weeks ago I bought an Airpods on eBay. Before payment, I asked the seller whether Airpods are really original, and he said "YES". I received them this week because I am not in the USA. Unfortunately, when I received them I made an analysis ...

Free shipping fees

Mailing Options do not offer a logical way to send thin, lightweight items, such as sheet music. Media Mail on one 4pp item is $2.75, yet in a large envelope ($1.00) and an extra ounce (15¢), the total standard mail cost would be $1.15, a savings of ...

Resolved! Item not appearing on customer support

I've bought a product in january and the product never made it to me, so i filed a case and talked to the seller and he said he would send a new one without a tracking number, which i found suspicious but agreed anyway, but the estimate delivery, as ...

Angry buyer demanding refund for misrouted package

Shipped item from texas destined for palmdale, ca on a monday it's now saturday. Makes it's way to Bakersfield, ca then finds it's way across the country to NJ. Buyer has sent multiple messages threatening to file INR and telling me it's my fault the...

Shipping Times

Ebay and FedEx have gotten so bad. I ordered a pool filter that I need asap and it showed guaranteed delivery in 3 days or less. Now and find out I will not get it for a week and a half. Ebay is blaming the seller and the seller is blaming Ebay ? Fed...

How to ship from another zipcode?

??? This option appears to have been removed. Anyone know how to do this?

Can you purchase a shipping label without using PayPal?

Hi everyone! I just listed and sold my first item today. The problem is that eBay hasn't had time to verify my PayPal account, so I can't find a way to purchase the shipping label. Is there a way to purchase a shipping label (carrier is USPS) without...

Resolved! Bound Printed Matter

I thought the Post Office discontinued Bound Printed Matter shipping (magazines, for example) a few years ago. But that 'other place' has it as a shipping option. We've used it and items get delivered. Why isn't ebay allowing this option?

Why Can't Sellers Offer Restricted Local Pick Up Only to Buyers???

"Local Pick Up Only" Correct me if I am wrong, but it appears that ebay does not allow for sellers to require buyers to take delivery of their purchased item(s) in person (local pick up), but can only offer local pick up as an (added) option to the b...

Buyer misuses return Seller open's case Ebay gives refund to Buyer who Sent back damaged item

Here's a RANT AND RAVE...I have been selling on EBAY since 2002, with over 3430 feedback of 100%I strive to make all my customers happy !A buyer purchased an itemShe wanted a refund, said item was not as describedBUT IT WAS !She then sends back a dif...

vendeur qui repond pas

bonsoir jai un problème avec se vendeur https://www.ebay.ca/usr/ailight?ul_noapp=true Il offre une garantie dun ans pour se produit https://www.ebay.ca/itm/292618624348?ul_noapp=true Jen ai une de briser il ne veut pas me répondre pour honorer ma gar...

Resolved! USPS Tracking Glitch or ?? Tracking went from "out for delivery"(Miami) to "delivered:(St Louis)!

I sold an item, been watching shipment to Florida via tracking updates. This morning it said it was Out for Delivery (as it should have been based on prior updates). Then later it said it was "Delivered to Individual" - but in St Louis MO!I can't thi...

Undeliverable status through GSP

I purchased a motorcycle helmet from a UK seller and now I get an “undeliverable” status through the Pitney Bowes tracking and GSP? Will I get this item? I called eBay and they said they would contact GSP and I would get an email within 48 hours. Not...

Why is it that China gets TWO MONTHS before they can have an INR case open?

Yet the rest of us lowly peasants have a few weeks? China doesn't get enough benefits? They should be forced to play by the same rules as the rest of us. TWO MONTHS as the earliest delivery estimate, is just ridiculous nonsense. After 2 months, I bet...