Shipping

Forum Posts

Sorted by:

FedEx and UPS Shipping Updates

UPDATE: We have an important update regarding the UPS Cube Definition update for AHC/LPS packages: the implementation originally scheduled for Monday, August 18, will not go into effect at this time and will be revisited for 2026. Learn more about UP...

International return from US

Hello, I am an international seller, new to the community.I have recently sold an item to US and the buyer wants to return it as it does not seem authentic as they say. Since I am in Europe, I cannot issue the return label so I selected this option a...

Resolved! cancelled item still shows need to ship.

hello all, hoping that you guys can help me out.....had a buyer buy two items separately & asked to cancel one. no problem cancelled & refunded 1 item & shipped the other. problem is that on my classic sellers page near the top where there is always ...

More False returns "item ton as described" then ever!!!!!

Selling women's dresses mostly party and special occasion for 2 years with NO Returns Policy which reflects bargain prices. It used to be ones in a while- false "not as described" , then return of the used/worn item. Quote from conversation with Ebay...

Multiple Item Shipping problem

When buyers purchase multiple items the order is frequently to large to for one box. I have to lose a lot of money buying postage at the post office for the additional packages. Please fix shipping to allow purchase of multiple shipping labels when w...

Can't Exclude Shipping Locations from Active Listings

In the Exclude Shipping Locations page, when I check "Also Apply to Current Listings" and hit Save, it pops up with an error message: Something went wrong, Please try again later. However, when I uncheck that option and hit Save it goes through succe...

Use EP14F Priority Flate rate isntead of smaller envelope

well, I came here to ask if this envelope was allowed when using the cheapest flat rate priority envelope option:EP14F 12.5" X 9.5"https://store.usps.com/store/product/shipping-supplies/priority-mail-flat-rate-envelope-ep14f-P_EP_14_F but now I just ...

do I need a higher tier store to get shipping codes for supplies

when i had a higher tier store i would get the quarterly codes for shipping supplies,, downgraded a month ago and here it is end of October and i've gotten no code---is this right ? i thought all stores got them?

Resolved! eBay Shipping Calculator USPS Domestic is more than International??

So when I am setting up my listings, and I get to the shipping, I usually always look at both the quoted shipping prices for both international and domestic, just so I can get an idea of what to charge my buyers. I am just a flat shipping rate kind o...

So that is where all of my packages go..

I came across this article from April while researching a package that has been accepted at the distribution center in the recipient's city days ago, only to have the post master tell me 'it's here somewhere, but we can't find it yet". I never really...

Seller sent wrong item, wants me to send to another buyer - scam?

Hey guys, I’d really appreciate any input on this issue that I’ve never encountered before. I won an auction for an iPhone X last week. The seller shipped the next day, then almost immediately contacted me to tell me that he likely shipped the wrong ...

Wrong Item Returned

Buyer bought a doll for $19.50. My description didn't specify what the doll's head was stuffed with.After receiving the doll the buyer sent me the following message. Buyer: "I wish to return the doll. Her head is not stuffed. It is made of hard foam....

Resolved! Broken Negative Feedback System

Shame this is my first post on eBay forums but here 'goes. I purchased an item on October 20th from a supposedly reputable seller on eBay with zero negative feedback. The item was listed as brand new in both the description and condition. Much to my ...

Paypal not refunding fees for returns

Since Paypal is not longer refunding processing fees when you issue a credit I was wondering what everyone is doing when a customer returns an item. Are you no longer accepting returns or deducting the processing fees from the customers refund? I rea...

Issues with Bluecare Express

Has anyone had issues with Bluecare Express I purchase an Apple Pencil from this person and they stated that it would be sent via USPS. I receive an tracking history and saw that it was being delivered via Bluecare Express. I honestly did not care as...

Shipping selection changes when listing & no choice when printing label

I have not seen any discussions regarding this. When listing you have to pick your method of shipping otherwise you cannot change it when printing label. For example in the recent past, I may pick first class when listing, but send as priority or cho...