Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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I have been scammed and by mistake I closed the return

A few days ago I bought a perfume, I live in Costa Rica and sent to bring the perfume from the USA to my country (it lasted approximately 22 days to arrive) when I finally got it, I realized that the perfume was not original (the smell of the perfume...

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Resolved! Shipping First Class to Puerto Rico - Assistance Please

I just sold an item, to United States only, and a buyer in Puerto Rico purchased it. I know PR is a US property, so no problem there (I think). However, my shipping option in my auction was First Class mail. Now, when I try to print my label (through...

User avatar by Adventurer
  • 1274 Views
  • 8 replies
  • 0 helpful

eBay platform recommendation - offer sellers a new 'Dual Shipping' option, along Free and Buyer Paid

This is my 1st post ever, I am new eBay store owner, really like the platform, thank you. We, sellers, all know, related to eBay buying, there are three groups of buyers in the world...1) Only Free Shipping is preferred, they 1st filter on Free Shipp...

User avatar by Adventurer
  • 225 Views
  • 6 replies
  • 0 helpful

what is the ebay cover for replacement item

i have opened a request for item that hasn't received asking for a new item, seller says he shipped a new one and also gave the tracking no RV120239296CN .i want to know what i can do if this item also does not reach me??? is this cover with ebay mon...

Once again, ebay took a working model and screwed it all up

ok so, i was used to the ebay shipping , it wasnt really to my choice, but when im in a hurry ill use it. Now some genius has decided, with the new "packlink" service, which isnt really a service, to take away the option of paying with paypal balance...

Printing USPS Labels using the Dymo 4xl Printing "alignment" issues

Help - I just installed the printer and it worked fine but...... The very top of the label is cut off.... About 1/8 of an inchat the very top does not print and nothing I have tried seemed to fix it. Now.... Under the Preview it is Defaulted to PDF.....

User avatar by Adventurer
  • 147 Views
  • 3 replies
  • 0 helpful

Shipping from UK

I have won 2 items in the UK and the seller is using the Global Shipping Programme to ship - ebay have set the shipping way too high on the invoice for the small items won - how/who do I contact to get shipping adjusted? - the seller says he cant cha...

User avatar by Adventurer
  • 217 Views
  • 3 replies
  • 0 helpful

Parcel Select

Ebay, isn't there anything you can try to negotiate with USPS to get the instore retail ground rate and the online Parcel Select rates to match up? Ebay have you noticed a common 16x12x12 box has literally tripled in price? Both services are ground a...

User avatar by Adventurer
  • 288 Views
  • 7 replies
  • 2 helpful

Global Shipping Option question

Searched forums to no avail....This has happened on occasion more than once .....Item listing with free domestic shipping. Shipping method is Priority Mail Medium Flat Rate Box.Canadian customer bought item through Global Shipping. Shipping to the gl...

User avatar by Thrill-Seeker
  • 211 Views
  • 4 replies
  • 0 helpful

Resolved! Refund for a non working item

Hello all, I have a really frustrating case. I bought an item from a seller. The item that I received is not working and I contacted the seller. He/She asked to provide a video with my problem (although I had already sent photos). Now the seller is n...

User avatar by Rising Star
  • 209 Views
  • 4 replies
  • 0 helpful

Sent CD's via Media Mail - UPSP open and Charged Customer

Sold a 50 count Spindle of min CDR's and USPS opened it - marked on the package does not qualify and charged my customer $4.60 postage due. I am 99% sure those fall under whats needed for Media Mail rate - was I not correct on this? What is the chanc...

User avatar by Adventurer
  • 569 Views
  • 4 replies
  • 0 helpful

eBay seller hosed me and eBay won't help

I bought a vintage drum machine for $1000. After confirming with the seller that the item was in working order I purchased it nervously. When the item arrived at my house it did not work at all, was missing key features and was different from the pic...

User avatar by Rising Star
  • 231 Views
  • 3 replies
  • 0 helpful

A seller accused me of being a thief and a liar

I refused a package in person at the Post office, and even though I communicated with eBay and Paypal about the refusal in terms of having it documented as being returned to sender, they were accusing me of having had the item the whole time and stea...

User avatar by Not applicable
  • 1365 Views
  • 42 replies
  • 0 helpful
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