Shipping

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New Post Email after purchasing a label is USELESS!

The old email that ebay sent out after purchasing a shipping label via ebay shipping labels was very useful and helped keep track of things. The new post email that is sent out after purchasing a label only has the cost of the label, not even the tra...

Another Item Not As Described returned in Perfect condition

Received a jacket back today and the buyer unknowingly put the packing slip from another jacket she purchased the same day in my box. After 3 emails asking what is wrong with jacket the buyer finally mentioned the zipper sticks. Which it doesn't. We ...

Refund from seller is forever pending

Hello everybody,I have ordered the sewing machine from eBay seller on 11th of September. When it came, I tested it and seams turned out to be far from good, a lot of puckering. I started a return. The seller wrote to me that he wanted to pay me back ...

Accept or decline return, he hasn’t even got it yet

Hey I’ve been on eBay for a while and this is my first return..I don’t know how to play it. got a return request: does not fit..too large the item is still out for delivery and he hasn’t actually received it yet!! this is for a very expensive home th...

New Bulk Shipping Tool annoyances

The newly designed bulk shipping tool has been crammed full of new annoyances. 1. Each label purchased results in a separate PayPal charge, which for many, also comes with a separate email and possibly an app notification. So, if I purchase 10 labels...

"NO SURCHARGE" On Pitney Bowes Labels

I noticed that instead of the price of the item, my labels now all say 'NO SURCHARGE". Does anyone know what this means? I just bought and paid 20 labels and that cost was deducted from my Paypal. I hope they will make it to their destination!

Delay of shipping

Very often buyer ask to delay of shipping of particular itemHe make the payment but wish postpone the shipping. Not a problem for the seller but most probably effect the Late shipment rate What could be your advise?Thanks

USPS small flat rate.

What happened to the USPS small flat rate square boxes?

Seller protection

What happens if a buyer request return and open refund case at same time and send back a completely different item and broken item in bonus? Is there anything to do to get my money back? I paid his return fees, custom fees because he sent back throug...

Resolved! receiving object

Hello. I bought a object that was send on 5 september from USA to Netherlands. Tracking stops at 13 september or so. Item seems to be still in the USA. Date is shifting lots, 6 or so times up until now. Like today it states receiving 18-10/23-10 but ...

Seller: Need to refund for an expensive return but was returned to the wrong address

I'm a seller, I sold a high-ticketed product a few weeks back. I have a return policy, the gentleman decided to return the item and ask for a refund, totally fine. The issue is, he returned it to an old old address ( I don't know how that was accepte...

case # 02-03912-42767

it is very sad for me to know that ebay has let me down, ask for help from ebay for the case 02-03912-42767 about a purchase I made and the seller or seller sent me a different article than the one in the ad, and the final resolution is that you retu...

sale items to Poland

Hello, I have a question: how to set up sales from eBay UK to Poland - only to Poland country and not the whole EU. I tried to set up my option but there is only the European Union and I need only Poland destination. Is there an option to choose one ...

There is nothing improved about the "new and improved" bulk shipping feature

The new bulk shipping is more time consuming. It requires you to now enter dimensions of each individual package and also if you ship international you must adjust how many items you have on your customs form since it only will accept 5. Also scan fo...

Is shipping to Lativa on EBAY impossibe?

Hi, I have a listing of a CD that 3 Latvian ebayers are interested in but all of them say they can't bid on it due to some shipping restrictions on the item's page. How do I solve this? Tnx in advance