Shipping

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Shipping perfume back to Russia

I recently purchased perfume on eBay and did not realize the seller was from Russia until it was too late. It took a month to receive the item and when I received the perfume it was old and barely had any smell left. It was either counterfeit or very...

How does a buyer open a damage claim before receiving the item ?

I sold an item and the buyer opened a case citing damage a day (a Sunday) before she received the item. I don't even know how this happens. I called into customer service and the rep acknowledges that indeed they opened the case before receiving it, ...

Dymo label writer and 30256 labels printing too small

I read that I could use the 30256 labels and all I'm getting are prints too small to read. It's not using the whole label. The ebay printer settings don't have the size. It has a 2.75 x 7 or something. These are 2x4 or so. Sorry for the vagueness. I'...

Recently sold item - Buyer disputes it is new

I recently sold a hot water dispenser. It was never out of the box since it left the factory. The box was opened enough to take a picture of the faucet to make sure what color it was. The box with the item has been stored in a dry place since 1999 or...

Resolved! economical USPS mailing of rolled coins

I have a several rolls of coins I want to list (i.e. statehood quarters, Sacagawea dollars – all to list as single rolls). What is the most economical way to ship domestically? They are too big for the USPS thick envelope regulation, and I don’t real...

Resolved! Customer requested a delay in shipping

Last night an eBay member purchased 3 CD's and is in North Carolina. With the hurricane coming near his area we agreed that I would not ship until Monday Sept 9th. Would this effect my rating for shipping on time? I always get my stuff out the same d...

Shipping Magazines

I have a ridiculous amount of life magazine and sports illustrated I’m trying to find the most cost effective way to ship them sports illustrated is easier because they’re smaller my real problem is from the LIFE they are so big I can’t find a way to...

Buyer paid by Paypal for pick-up only item

And only one reply to my many email attempts- (Monica will call tomorrow about pick-up). Well, no call from Monica in a week. I feel like Im in limbo, how long do I have to wait?

Does a buyer pay less when they return an item back to the seller?

I had a return from a buyer because the jeans did not fit, I accepted and I have received them back. When I shipped them to her I sent them in a flat rate priority envelope because they weighed over a pound. She returns them back to me in the same en...

Buyer sent item back without going thru ebay and Buyer's paypal was france not usa like his address

Well to sum it up buyer wanted to return a $95 item he bought from me. The thing is he never went thru ebay return process he just shipped on his own and sent me a msg about it. Item did not work with his specs on his computer. I look into my paypal ...

Does anyone else hate the new label printing page?

I've been avoiding it like the plaque but today I discussed that the old "Go to classic label printing" link has been replaced with "Where is classic label printing?" and there is a survey on that page, so basically you have to use the new page now -...

Question about 5 Business days to return item (30 Day free returns) Changed mind

Hello. Ive searched for this and found some threads with some info but no direct answer. I have a question about an item being returned to a seller with the free 30 day return policy. The return was set up as changed mind. The email received says "Sh...

eBay has false information on site!!

So I contacted eBay because I’ve been a seller for some time and my payments are still being held. I’ve been tired of paying for shipping cost out of pocket right away (apparently a huge topic on eBay and PayPal forums) but I just kept doing it. I st...

Hurricane Dorian May Cause Delays in Shipping. Wake up Ebay!!!

For those of us who live along the eastern coast of the US, we have had to deal with the threat of a Catagory 5 hurricane by the name of Dorian. I decided to head north quickly when we were alerted to evacuate. It would be nice if ebay would send a m...

Buyer asked odd question, advice appreciated..

Hello everyone, I recently sold an item, buyer paid (Paypal confirmed address), and then buyer sent this message... My friend can u ship this item today ?If no can u at least print the shipping label today and ship tomorrow ?this item is for a custom...