Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Shipping selection changes when listing & no choice when printing label

I have not seen any discussions regarding this. When listing you have to pick your method of shipping otherwise you cannot change it when printing label. For example in the recent past, I may pick first class when listing, but send as priority or cho...

At my wit's end. Please help me figure out what is wrong with combined shipping on my Account

Let me preface by saying, everything I am about to describe has been happening since June. I have called into CS no less than 5 times and I have posted on the weekly chat with eBay staff, all to no end but wasted time. I truly don't think anyone I ha...

shipping

I ordered an item recently and to my shock it is taking two months to arrive. I thought it would arrive in 2 to ca 4 days as expressed in the shipping information 'established delivery.' Now in future I would like to order item and have it shipped im...

Item arrived broken

I ordered an umbrella and the item arrived broken. After contacting the seller, the seller promised to send a replacement, I waited for a month and the replacement still did not come. Then, I contacted the seller again, and the seller answered he wou...

Unable to purchase shipping label for changed address even though no changes are made

I did not change anything to buyer's address, yet the system wouldn't let me print a label to his address. A few days ago I learnt that I could go back to the classic label printing page by changing the URL to "back_to_classic" but that stopped worki...

paypal return fees sept 2019 update IN PLAIN ENGLISH?

got the automated email I usually don't pay too much attention to these things usually it's USPS raises their rates quite a bit ever year but what you gonna do? anyway I'm confused about this new 'paypal will no longer refund fees to sellers" so if I...

Resolved! Why does 1st class + 1 day handling = 10 day delivery?

Just wondering what I'm doing wrong. I have 1 day handling and 1st class USPS shipping and somehow this equals 10 days delivery time in the estimate on my listing. Other sellers selling the same thing and shipping first class have 5 days less estimat...

No status update in tracking number after 31 days. Is this common?

I already paid for several items. But after 31 days there is no update in the tracking number. Seller said there is a problem with the tracking number but I don't think he is telling the truth. This is the 2nd Seller I have had encountered this probl...

did you change to free shipping this year?

I've resisted all this time in part because it's not a good deal for customers who want combined shipping. But I don't get a lot of combined orders anymore (once again, the olden days were much better). Did you make the switch and did you see any boo...

What's annoying with new shipping label page- ebay please listen!

Today the "back to classic" runaround stopped working and now I must use the new shipping page. BAD NEWS. Here's what's wrong with the new page. Biggest drawback for me, you cannot copy and paste a message in the send a note to customer box. I have t...

Package returned as unclaimed and unable to forward

This may have already been answered before but I couldn't find it, and ebays help section isn't very helpful. I had a package I sold returned to me the other day marked as unclaimed and unable to forward. I had the address correct as was provided by ...

No encuentro mi reeembolso...si bien el vendedor lo ha hecho...no encuentro el pago en mi cuenta

Advice On Shipping Books

I would like sellers/buyers thoughts on shipping/receiving new leather bound hardback books. 1. Your thoughts on new books wrapped in multiple layers of bubble wrap then inserted and shipped inside a bubble mailer. 2. Your thoughts on new books wrapp...

Resolved! Ebay gave customer reduced postage cost.

Ebay invoiced the customer $10.50 for a purchase shipped in a medium flat rate box. When I printed out the label, I had to pay $12.80. Is there any way to get this money back from ebay?

Tiered Shipping Options...About time we got them...

If we all had free shipping, this wouldn't be so much of an issue, but some of us actually want to make money on Ebay, not fluff our seller scores. We also have to compete against these sellers who I can't figure out how they are making any money at ...