Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

did you change to free shipping this year?

I've resisted all this time in part because it's not a good deal for customers who want combined shipping. But I don't get a lot of combined orders anymore (once again, the olden days were much better). Did you make the switch and did you see any boo...

What's annoying with new shipping label page- ebay please listen!

Today the "back to classic" runaround stopped working and now I must use the new shipping page. BAD NEWS. Here's what's wrong with the new page. Biggest drawback for me, you cannot copy and paste a message in the send a note to customer box. I have t...

Package returned as unclaimed and unable to forward

This may have already been answered before but I couldn't find it, and ebays help section isn't very helpful. I had a package I sold returned to me the other day marked as unclaimed and unable to forward. I had the address correct as was provided by ...

No encuentro mi reeembolso...si bien el vendedor lo ha hecho...no encuentro el pago en mi cuenta

Advice On Shipping Books

I would like sellers/buyers thoughts on shipping/receiving new leather bound hardback books. 1. Your thoughts on new books wrapped in multiple layers of bubble wrap then inserted and shipped inside a bubble mailer. 2. Your thoughts on new books wrapp...

Resolved! Ebay gave customer reduced postage cost.

Ebay invoiced the customer $10.50 for a purchase shipped in a medium flat rate box. When I printed out the label, I had to pay $12.80. Is there any way to get this money back from ebay?

Tiered Shipping Options...About time we got them...

If we all had free shipping, this wouldn't be so much of an issue, but some of us actually want to make money on Ebay, not fluff our seller scores. We also have to compete against these sellers who I can't figure out how they are making any money at ...

Help me decide which box to use for a Priority Mail listing?

The buyer bought an item and the shipping requested is "USPS Priority Mail Package"; I've printed the label out. However, the dilemma is, is that there are "Flat Rate" boxes, "Regional Rate" boxes etc. and I simply do not know which box to use! eBay ...

S/H 2 expensive $$$

Any package going cross-country via USPS that’s 2large for flat rate shipping costs a small fortune, & they’re usually cheaper than ups & fedex. My point is, free shipping is no longer viable for small sellers. I shipped a vintage boat gas tank from ...

Shipped to wrong address

Buyer had asked me to ship to address other than that listed on paypal account. I accidentally shipped item to that address. What should I do?

Outside recourse for Sellers who are forced to accept a return on a high value item?

eBays return process is flawed. I am a seller of a “high-value” item that went completely sideways quickly. eBay held my hand almost every step of the way and now I’m out $4500 + 3 weeks of my life in living hell + the cost of the item. Seller beware...

Has anyone used the "Report problem" (below "Refund the buyer") button on the Return Status page?

Hello,I just accepted a return from my buyer, but the item is heavily used, with missing parts, and definitely not in the same condition as sold. Instead of refunding the buyer, I was told by eBay to hold for 48 hours and file an appeal afterwards. I...

International customers who use more than 40 characters in address and seller protection

Hello,I have had numerous international customers who use more than 40 characters in their address. My most recent customer had the international city and state in the address line. I understand If I change the address, I as a seller may not be cover...

USPS Parcel Select is Not a Option

I ship a lot of heavy glass and china items. As we all know - heavier items are already penalized by eBay as they charge fees on shipping as well as on the item so heavier items just cost more than light one! But now there is a bigger issue. eBay has...

Returns for sellers is ridiculous! EBay has hit an all time low on this policy!!!

So after being forced to take a return because of all these new eBay policies in order to keep a certain status, I received the item back but was missing items when received. The buyer of course would not respond. Contacted ebay and after hearing the...