Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Buyers and Sellers bewared!

Recently I have purchased on eBay an item on 1/14/2020, and now it is 1/27/2020 and I still not receive it, although according to the tracking number, it is delivered. When I did not get my item, when it says the item was delivered, I called in the e...

first class international prices

Heads up! I had two first class international packages to ship today. In both cases the buyer was charged less than I was charged for the label. Of course I called in and the service rep tried to blame it on me....the usual eBay answer. She said it w...

EBAY 'S UPDATED AND SELFISH RETURN POLICY

After discoverying the updated return policy and reading the many comments, I find myself asking one question--WHY? Ebay states it is due, as I read their statements, to the fact is is in keeping with the industry standard. This is true for some larg...

internal error uk shipping

in paypal as well unable to purchase a label directly through paypal eitherthis coinciders with usps rate increasehave talked to ebay specialists twice they are onto it and even tried to purchase my label but no scoobiesthe rep suggested i go stand i...

I tried to return/Cancel an Item, and now Ebay says I can't. HELP

I purchased an item on January 13th and later found a better item that I wanted to purchase. It was 2 hours after I purchased the item and was too late to cancel. I tried contacting the seller, with no response. The item was supposed to be at my hous...

Why are eBay shipping fees higher than the post office post office

I noticed the shipping charge after I sell an item changes. For example I sold an item weighing 3 pounds 2 ounces in a 16" x 11" x 6" box . Ebay invoiced the buyer $9.83 for the shipping amount (according to the weight and size I put in the listing) ...

INR, what action should I take?

I bought something a little expensive on the 18th of December as a late Christmas gift, the estimated delivery time was the 31st of December - 17th of January. (Germany to Australia) It was shipped and marked 'enroute to Australia' on the 21st of Dec...

eBay return has yet to update..

So I returned a camera back to a seller via eBay and I've already shipped it out. When I track it with the eBay tracking it shows that the Delivery Attempt Failed. I'm curious what this means, will I be getting the refund still? When will the eBay re...

Item Missing/Stolen, Seller Won't Refund Me

I purchased an "open box" Samsung phone and was tracking it via UPS.com... It was supposed to be delivered today, but the tracking indicated that the phone had been stolen out of the box in transit (probably by a UPS employee?) and it said "damage/mi...

Resolved! Deceitful Selling How will eBay rule?

Last year, I bought quirkiest, sweetest dog from the Humane Society. But I believe they got the breed wrong as she was a stray from another state. So, since I had done the ancestry DNA, I decided to have her done as well. I found and bought a Canine ...

Shipped 1st class mail vs Expedited Shipping (USPS Priority Mail®) as stated in the ad

Question for anyone:I just recived an item that had the only available shipping method was expedited shipping and charged a fee... shipping &handling stated the fee was for Expedited Shipping (USPS Priority Mail®) service. The Item was shipped 1st cl...

Resolved! Requesting a FedEx Pickup without an Account

I sold an item that requires a large box so I offered FedEx Home Delivery as an option, and that is what my buyer selected. I would just take it down there but my husband has to take my car tomorrow as his is in the shop, so I called FedEx and asked ...

I bought a counterfeit item

9 months ago I bought a new in box pair of Beats headphones. They stopped working a just before the holidays and when I took them into the Apple store after the new year they said they were fakes. Someone had made a whole bunch of them under the same...

Refund from ebay?

Hello!So i have this problem for the first time. Didn`t recive my item and opened a dispute. The seller issued you a full refund. And from ebay got a message that : Please allow 48 hours for the refund to process.Two weeks passed and i still haven`t ...

FEDEX OVERCHARGES NOT RECOVERABLE

In September, I shipped an unframed art print, i.e. a piece of paper via Fedex. Label charge should have been $13.80, I was charged $142.29 on my Ebay invoice. Fedex is showing the dimensions as 54x39x3, when in fact the dimensions were 18x14x1, but ...