Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Ups label adjustment

I shipped a golden buzz around mobility scooter.. the specifications of the item weight is 93lbs. With packing materials it was under there 120lbs. Limit and all well win m within the measurement requirements i paid $247. The item never arrived at it...

Tracking Info Update - USPS/EBAY

Is there any update from ebay/usps because these 2 companies are just pointing fingers at each other. As a seller, I have a couple items I have submitted service request for via USPS and 1 is moving correctly now, but others are still bouncing betwee...

Shipping

The seller hasn't shipped my order nor responded to any of my messages concerning the day He/She will ship order should I be concerned or I just cancel itDelivery date state:2nd July-7th July I ordered it on 28th June today is 30th June

international shipping

i have an international shipping order, but i haven't seen any status updates for amont. Has anyone else had this happen?

Reminder: FedEx Ground Economy packages can NOT be dropped off at the post office

Sellers should not drop FedEx Ground Economy (SmartPost) packages with USPS. It doesn't matter that FedEx transfers to USPS for second leg of delivery some of the time or that there may be USPS info on the label. Always bring those packages to FedEx....

No New Tracking Info for Over Two Weeks

Hello, I sent an item from the United States to someone in France. The item first went to Ebay's International Hub in Illinois, then was shipped via DHL to France. According to the tracking, the latest update says "Departing From Local Distribution C...

Seller is not provided a good tracking number

The seller did not provide a good tracking numberThank you for your letter. We deeply apologize for this. This is the logistics information from our other platform. We mistakenly sent the tracking number to eBay. We apologize for any inconvenience ca...

Resolved! No contact from seller

I have paid for an item but have had no contact from the seller, I have emailed them 5 days ago asking if they had received the order and when they would be posting it, so far I have not received anything back, the seller is new and has no feedback f...

Higher shipping costs than seller received

I recently bought and item on eBay and paid 10 pounds for shipping, which was also indicated in the listing. The seller did not include the original box, so I reached out to him and asked if this was then worth the 10 pounds shipping. He told me he o...

Shipping Vinyl To Germany Not Possible

I just found out (because someone from Germany was trying to buy an LP) that I can't ship records to Germany. Germany is automatically excluded from my international shipping options. Ebay wasn't very helpful when I spoke to them. They just said you ...

USPS/Customs shipping delay (Letters from Europe)

Hello! I'm seller from Serbia. All several hundred letters that I have sent to the USA since March 15th have not been received. They don't even have a USPS scan, and I'm ABSOLUTELY sure they're in the JFK. I have written documents for the search in m...

Resolved! Shipping question

Hello, I have a general question here about shipping. I've been with ebay on/off since 2001.. I've seen and experienced pretty much everything in that time.. however the other day I ran into something I aint ever seen.. was wondering if somebody can ...

Obsolete tracking number on item generated by eBay shipping.

Seller promptly shipped my item from Milwaukee. It was going to Moab, UT. 84532.The tracking label that was generated by eBay shipping, says it was already delivered to Oregon, 4 days before I placed the order! That obsolete tracking number seems to ...

Sellers BEWARE: eBay denies protection for international orders with NO Signature Confirmation optio

Hey fellow sellers —I want to flag a huge loophole that’s burning a LOT of honest sellers lately (including me).I just got stiffed for a high-value international order shipped to Spain. The buyer claimed “Item Not Received,” and eBay forced me to ref...

USPS Indianapolis Hub Problems

Shipped a Saxophone USPS Priority Mail International, from Roanoke IN going to England, on Dec 2nd. Roanoke mail goes to Fort Wayne, then to Indy, internationals from Indy to Chicago. Got an email notification today, Dec 12th, package just arrived at...