Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Global shipping program

From eBay I want to order 20 items From USA to PAKISTAN. Does global shipping program charges us any extra at our doorstep even after we pay all the shipping and import charges online with PayPal?

Reason for return: "doesn't fit". Is that a remorse return or a required return?

I bought a v-belt for a Honda riding mower. I looked up my replacement belt by part number. Sellers listing says it's the replacement belt for the part number i have. I bought it but it's too short. I double checked with Honda, i have the correct par...

Buyer wants to return an item When my listing clearly states No Returns

Hello everyone, I would greatly appreciate any help with this. I am not sure how I should handle this person. I sold a light that was clearly marked with No Returns and they just started a return request anyway saying they actually needed a different...

Item doesn't match description

Hello, Last week I won a listing about an iphone X. As I'm used to I ask for the imei to check if everything is ok with the phone and the seller sent it to me. With the photos of the listing I also checked that everything seemed ok with the iphone. I...

Lost trace of my purches

No tracking history since des 19 from uk, they say they put a trace on it for 5 days ago, but i still get no answer from the seller, and customer service says it is in transit ( it has been in transit from UK since des 19.Can anybody help me??

I mailed item back today. Insufficient postage from seller. Can seller refuse to refund?

Seller approved a return and had me print out a return label. Label is insufficient postage because it was only for first class postage and the item was originally mailed to me priority mail since it weighed over a pound. The item wasn't as described...

seller being difficult

I have been unable to leave feedback. When I am done and hit the submit button it does nothing. Also I purchased a wall art that you peel and stick, part of it was missing and the seller will not send out the missing part, a new one or issue a credit...

Buyers and Sellers bewared!

Recently I have purchased on eBay an item on 1/14/2020, and now it is 1/27/2020 and I still not receive it, although according to the tracking number, it is delivered. When I did not get my item, when it says the item was delivered, I called in the e...

first class international prices

Heads up! I had two first class international packages to ship today. In both cases the buyer was charged less than I was charged for the label. Of course I called in and the service rep tried to blame it on me....the usual eBay answer. She said it w...

EBAY 'S UPDATED AND SELFISH RETURN POLICY

After discoverying the updated return policy and reading the many comments, I find myself asking one question--WHY? Ebay states it is due, as I read their statements, to the fact is is in keeping with the industry standard. This is true for some larg...

internal error uk shipping

in paypal as well unable to purchase a label directly through paypal eitherthis coinciders with usps rate increasehave talked to ebay specialists twice they are onto it and even tried to purchase my label but no scoobiesthe rep suggested i go stand i...

I tried to return/Cancel an Item, and now Ebay says I can't. HELP

I purchased an item on January 13th and later found a better item that I wanted to purchase. It was 2 hours after I purchased the item and was too late to cancel. I tried contacting the seller, with no response. The item was supposed to be at my hous...

Why are eBay shipping fees higher than the post office post office

I noticed the shipping charge after I sell an item changes. For example I sold an item weighing 3 pounds 2 ounces in a 16" x 11" x 6" box . Ebay invoiced the buyer $9.83 for the shipping amount (according to the weight and size I put in the listing) ...

INR, what action should I take?

I bought something a little expensive on the 18th of December as a late Christmas gift, the estimated delivery time was the 31st of December - 17th of January. (Germany to Australia) It was shipped and marked 'enroute to Australia' on the 21st of Dec...

eBay return has yet to update..

So I returned a camera back to a seller via eBay and I've already shipped it out. When I track it with the eBay tracking it shows that the Delivery Attempt Failed. I'm curious what this means, will I be getting the refund still? When will the eBay re...