Shipping

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No refund from a seller

Hi, i havent recieved refund for the parcel, which hasnt arrived to me and has returned to seller as recorded in attachment. However, the case has been canceled and i am helples.

Resolved! What are the differences between Regional Priority “A” and “B”?

As the above question asks and follow up questions: Must you use a regional A or B box to get those prices or can you print out and slap it on a non-flat rate priority box? I am seeing king items shipped for about $ 2 or 3 less which would be great. ...

I can't get the shipping calculator for my listing to re-calculate a correction correctly

I recently started a new listing and calculated the weight. I noticed I needed to change a weight entry slightly and entered the new information and recalculated the shipping it was extremely higher than what it calculated before. I don't see a way t...

Help! Unfair sellar

Hi there, been using eBay for a while now, however, have never been in that kinda situation. I have purchased two pairs of Converse, but what has arrived were horrible fakes. I have asked the seller for the return label several times, but he is not c...

UDS just delivered a package to me.

United Delivery Service was what the return label said. Is this something new? It was trackable. Package weighed 23# wonder if this is cheaper?

Resolved! I have free shipping. Does ebay charge fee when buying thier label?

I always thought ebay charged shipping fees to encourage sellers to offer free shipping. But do they charge a shipping fee when I pay for it and buy my label from them?

Buyers, shipping prices and Feedback

I am wondering if anyone else has issues with buyers being able to give us neutral or negative feedback on our shipping prices when we do not set USPS' prices. I weigh all my items and do not scam on shipping. Nor do I charge handling. I charge what ...

Resolved! Buyer demands Replacement of Damaged item - Reluctant to provide proof

OK guys I've been selling used / surplus items on a small scale for twenty years now but I've got a live one here like I've never seen. This buyer wants me to replace an item I sold ($10) stating damage. Sounds pretty straightforward, but the facts d...

South Carolina Hurricane Dorian shipping delays

I read the post from eBay stating Florida residents would not be affected by late shipments due to Hurricane Dorian. But my question, what about us here in the Carolinas. I put my store on Vaca Mode and changed shipping to 5 days, left out of office ...

I'm the seller, buyer reports item not working. How do I send a prepaid shipping label?

I sold a laptop that was working when I shipped it. Buyer reports its not now. I want to provide a prepaidpriority mail shipping label. Not a clue how to do this... Thanks

USPS Strange Shipping Route

Hi, I bought something from an ebay seller on Sunday from the US to Hong Kong. The seller sent the package USPS Priority Mail International. Does anyone know how accurate USPS's tracking system is and whether this information is right? Why has it gon...

shipping rip-offs....

So many greedy sellers on ebay, you can ship any item USPS under a Pound for $7.00, had some klown charging $16.00 for a star wars item that routinely ships for $3.50...and before one of you geniuses replies with the "you don't have to buy it" save i...

Resolved! Ebay Hidden Shipping Price

Hi! this has never happened before but i won a listing that had usps media mail for 2.75 but ebay charged me 9.90 for 'original shipping' thats never happened before and i had to cancel the order because the shipping ended up being more than the item...

Shipping perfume back to Russia

I recently purchased perfume on eBay and did not realize the seller was from Russia until it was too late. It took a month to receive the item and when I received the perfume it was old and barely had any smell left. It was either counterfeit or very...

How does a buyer open a damage claim before receiving the item ?

I sold an item and the buyer opened a case citing damage a day (a Sunday) before she received the item. I don't even know how this happens. I called into customer service and the rep acknowledges that indeed they opened the case before receiving it, ...