Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Dispute open

Hello everyone. I am trying to open a dispute for not reveiced item, but I get this mesage. I bought the item on ebay.com, but that's not what ebay says...I get also an error on the mobile app.Any ideas?

Is this seller scamming?

Hi i purchased a laptop , but the seller is being pretty weird. I made the purchase on 10/18\19 and the seller posted tracking info to paypal the same day. The tracking number he provided didnt work and has never worked. I also never recived an estim...

GETTING A REFUND FOR A RETURNED ITEM

I purchased an item on Oct 6th, and because it was terribly modified, I contacted the seller and he said to return the item. I returned the item, shipping it on Oct 10th, and the seller received it on Oct 15th. The Seller relisted the item immediatel...

DECLINED RETURN OF AN ITEM

I bought two microsoft surface tabs at once, they were supposed to come with keyboards and two chargers, but the tabs i receved did not have keyboards and only one charger was put in. One of the tabs is not working, and the other is very heavy scrach...

Airsoft guns for sale

Are there any specific disclaimers that a seller needs to post when selling airsoft guns?

Help with seller - Faulty Item

Hello In June i've bought a USB pendrive to oxxemjfk8 and the item number was 133077380138.The item arrived in late Jun, early July.In September the USB drive didn't work already. I put a claim to the seller in 14/09/2019. And from then to know i had...

Resolved! When will eBay close this buyer's refund request?

Buyer bought an item on a Saturday at 10:30 am after I left for work for the day. My TRS status requires me to ship it by Monday which I did. It was sent First Class which is NOT a guaranteed service. The dates that eBay gives to the buyer say "estim...

Fake tracking

It’s been happening so often now.Sellers from China are providing fake tracking numbers while holding our money for 1-2 months.Since ebay is not doing anything other than refunding the money after months of wait, law makers need to investigate this i...

Shipped using the same postage.

Hello reader, I've never had an issue like this in the past before however, this is a major issue that I need to be helped solved or what can I do. I had shipped two packages costing $400 each when I had packaged the package I had double wrapped each...

Item showing as delivered "Arrived at the Global Shipping Center - Delivered ERLANGER, KY"

I ordered an item on November 12th, 2018, and it was shipped the same day. The USPS tracking shows it as " Arrived at the Global Shipping Center - Delivered ERLANGER, KY 41025" and ebay is considering the item as delivered on November 15th 2018. Howe...

Shipping calculator is calculated theft.

I suppose if you stick around long enough on eBay, you'll learn a valuable (or expensive) lesson once in a while. Case in point, was this empty box I sold. I used the shipping calculator and had the proper weight and dimensions, but for a small diffe...

Resolved! Shipping books

I am a new seller and I am trying to ship a large set of 36 decoartive law books. The total weight is around 200 lb. What is the cheapest way to ship them? I am thinking of using media mail w/ usps and shipping the books in like 7 to 10 boxes, but ca...

Seeking Advice : Seller did not combine postage at final invoice after clarifying will do so pre-bid

Hi all, Couldn't find any close or similar posting in forum, thus writing in to seek advice on course of action. Will much appreciate any past experience or advice. Item bid & DescriptionItem : 4 lots of postage stampsWeight : <100gSize : Largest was...

Protecting yourself from fraudulent buyers

When you sell something and the buyer claims it is flawed, how do you protect yourself as a seller from false claims from buyers? For example, buyer claims china is flawed and uses pictures of their own pieces and claims they are what you sent them.....

BUYER made a FALSE claime

Buyer lies about item received. He says he opened big package and there was something I didn´t sned. BUT,actually, I have sent that items he bought (very expensive) and he sent picture of my pcakge received with another thing (that I have not seen in...